jianghui1229 发表于 2010-10-25 16:11:34

[原创]三言两语谈销售(一)

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<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: center"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><font color="#000000">工作中自己总结的一些只言片语,供交流分享。O(∩_∩)O~</font></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: center"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">三言两语谈销售(一)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: center"><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">&nbsp;</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">姜辉</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">记住让客户喜欢我们的三原则:进门说出门&nbsp;&nbsp;手机调振动&nbsp;临走出门做总结。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">(</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">被阿里巴巴采纳应用于其他渠道培训的唯一教程)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">--------------------</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">坦诚的说明我们产品的特性和对客户的利益和好处,无论是谁站在有利的位置上,都要让对方看到,你像清泉一样清澈透明,值得信任。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">-----(科维化纤公司郭经理说)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">--------------------</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">不要奢望让所有的人都知道你是做诚信通的,要让需要他的人知道,只有你能提供真正能起到作用的解决问题的方法。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">(</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">德利机械销售经理明言,该客户23日与我们正式签约)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">--------------------</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">讲产品卖点的时候,一定要把客户的产品和企业名称尽可能多的溶入其中,至少让客户明白,诚信通和他的企业、产品有密不可分的关系。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">(有关系就有用是正常人的一般思维方式)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">--------------------</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">你紧盯他的钱包他就会使劲保护每一枚硬币,你紧盯你的协议他就会竭力保护他的公章,你紧盯他的产品,他就会坦诚毫无保留的</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">a</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">给你讲解。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">(</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">销售的真谛在于多听少说,问题是怎么让他多说你多听)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">--------------------</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">求购订单?哪来的。优先排序?怎么就能轮到我。资信认证?会不会节外生枝。商铺?我是不是操作不了。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">(</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">客户的异议通常连他自己也不太清楚,如果你明白了,他就信你了)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">--------------------</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">聪明的销售越做越轻松,因为他让客户当顾问帮助自己。有些销售确实越做越难受,因为他只看到客户有2800。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">(</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">告诉你姜辉有本事让客户替你做业务。我的营销老师经常这样批评我)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">--------------------</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">我在客户那里经常讲我的老师是如何创业的,客户最后认同了我的老师就和我签单了。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">(</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">有状元师傅&nbsp;徒弟能差了吗?)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">--------------------</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">两年前</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">总</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">经理和我讲了关于他奋斗的故事,于是就成了我说服他人的法宝。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">(</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">口才和沟通能力首先要有积累)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">--------------------</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">有一个客户在我介绍自己产品的时候提到了想做百度,于是我给他讲了关于百度创业的里程,于是他选择了我的产品。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">(</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">知己知彼百战不殆。客户相信在互联网行业我绝对不是外行,是可以信任的)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">--------------------</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">编也要编出案例和效果来。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">(</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">谁都有从众心理,生意人认同的是利益)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">--------------------</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">你在描述诚信通时的表情,一定不会像描述肯德基美味时那样真实和准确。(</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">销售技术产品关键是要对产品的操作和特性有亲身操作和体会)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">&nbsp;</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">晚上下班的时候客户打个电话,但除了问候绝不提起产品和工作,让客户知道我们除了销售还是一个有血有肉有情有义的普通人。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">(</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">某企业诚信通客户谈制造业产品销售)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">--------------------</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">像个生意人一样和生意人谈话,他会很放松,因为你和他平等。</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 22pt; TEXT-ALIGN: left"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">(</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">北软集团董事长</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">明言</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">)</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 27pt; TEXT-ALIGN: justify"><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'; mso-spacerun: 'yes'"><o:p></o:p></span></p></div><!--EndFragment-->

hztbc2010 发表于 2010-10-26 16:31:59

好文章。顶一下吧。
页: [1]
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