李泽尧：有效管理重在找到“刀尖”（3）
<p class="MsoNormal" align="center" style="BACKGROUND: #f8fcff; MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 180%; TEXT-ALIGN: center; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"> <b>制度管理：人性上下限理论</b></span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><p></p></span></p><p class="MsoNormal" style="BACKGROUND: #f8fcff; MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 180%; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"> 董事长指明远方目标，是上限，总经理走好脚下的路，这是下限。</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><p></p></span></p><p class="MsoNormal" style="BACKGROUND: #f8fcff; MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 180%; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"> 李泽尧经过摸索发现一个</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">“</font></span><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;">人性上下限理论</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">”</font></span><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;">：人性有两个层面，一个是上限，类似为人民服务，在这个层面，人往往处于脉冲状态，存在不稳定和不确定性；另一个是下限，是为自己服务、为人民币服务，这个层面人处于原点状态。</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">“</font></span><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;">管理的靶心是人性，企业采用下限管理会比较有效，而因为人性上限是一种脉冲状态，不稳定和不确定，所以采用上限管理也具有不确定性和不稳定性。</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">”<p></p></font></span></p><p class="MsoNormal" style="BACKGROUND: #f8fcff; MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 180%; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"> 从企业角度来说，上限是指领导力、发展、创造力；下限是执行力、生存、达成目标；董事长指明远方目标，是上限，总经理走好脚下的路，这是下限。李泽尧认为，很多企业的制度设计高不成低不就，这是采用了上限管理的缘故，企业管理要牢牢抓住下限、确保下限。</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><p></p></span></p><p class="MsoNormal" style="BACKGROUND: #f8fcff; MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 180%; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"> </span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">“</font></span><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;">管理者是规则的制定者，规则制定出来后，管理者要反客为主，要考虑如何与其他部门衔接，考虑如何审批纳入企业制度体系中。</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">”</font></span><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;">李泽尧认为，其实从某种意义上来说，管理就是管理坏人，</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">“</font></span><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;">皇帝家的金库为什么要有三把锁？人知道了怎么做难道就会那么去做吗？也许有</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">80</font></span><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;">％的良民会这么做，但还有</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">20</font></span><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;">％的刁民可能</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">‘</font></span><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;">一颗老鼠屎坏了一锅粥</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">’</font></span><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;">。</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">”<p></p></font></span></p><p class="MsoNormal" style="BACKGROUND: #f8fcff; MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 180%; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"> 口号、会议纪要、通知精神、注意事项等都不是制度，李泽尧认为，政策不等于制度：政策强调出发点、取向、主题愿望，制度控制结果面、目标和对客体的约束力。个人意志也不等于制度，管理者要把个人意志转到行政程序中去。</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><p></p></span></p><p class="MsoNormal" style="BACKGROUND: #f8fcff; MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 180%; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"> 李泽尧认为，有效管理就是让员工觉得</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">“</font></span><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;">为人民服务就是为自己服务</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><font face="">”</font></span><span style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: 宋体; mso-ascii-font-family: ??; mso-hansi-font-family: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;">。</span><span lang="EN-US" style="FONT-SIZE: 9.5pt; COLOR: #333333; LINE-HEIGHT: 180%; FONT-FAMILY: ??; mso-font-kerning: 0pt; mso-bidi-font-family: 宋体;"><p></p></span></p> 感谢楼主：）中秋快乐：） 感谢
页:
[1]