【苏平文集 】版主也是培训师
<span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span lang="EN-US"><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">或许有人会问:版主与培训师有什么关系呢?</span><font face="Calibri"><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> </span></font></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><font face="Calibri"><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"></span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></font></p><p></p><p></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">其实,跟做任何事情一样,“能做”本身就有很大的差异,有人的能做是指</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri">60</font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">分万岁;有人的能做是“没有最好,只有更好”。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">大概这就是为什么有“行行出状元”的说法吧?</span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">不知道版主以后会不会成为一个新的职业,但我个人认为:</span><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"><br/> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">一位称职的版主也担当着培训师的角色。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> </span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span lang="EN-US"><p></p></span></span></p><p></p><p></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><b style="mso-bidi-font-weight: normal;"><span style="COLOR: red; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">首先,引导的责任</span></b><b style="mso-bidi-font-weight: normal;"><span style="COLOR: red; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></b></p><p></p><p></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">每个版块都有自己的侧重点,这从“培训师沙龙”“在线课堂”名称就可以看出来。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">虽然用论坛的方式,发新帖和回复都是很自由的,大多不受版主的控制。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">但版主负有维持论坛秩序,引导大家思路</span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"> </span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"> 和言论的责任。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">就象培训师引导学员去思考、去讨论时的情况一样。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">不同的是培训师有着时间的压力,也需要紧急应变的技巧,而</span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"> 版主时间充足。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">跟培训师相比,版主的引导可以是大方向的,有时可以是具体的主题。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">培训师就比较受限制,因为有课程目标和具体</span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"> 大纲的约束。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span></p></span></span>[此贴子已经被作者于2008-5-27 11:19:20编辑过] <span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span lang="EN-US"><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><b style="mso-bidi-font-weight: normal;"><span style="COLOR: red; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">其次,鼓励的技巧</span></b><b style="mso-bidi-font-weight: normal;"><span style="COLOR: red; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></b></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">鼓励是作为讲师最基本的技巧。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> <span style="mso-spacerun: yes;"> </span></font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">技巧只是方法,重要的是心态。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">只有真正具备了尊重、欣赏和“集思广益”的态度,才谈得上“鼓励”二字。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">就象培训师,你所面对的学员,年龄、学历、经验、阅历等均不相同,对于你所讲授的培训课程而言,基础和专业水准也是参差不齐。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">那么,在互动时,你该如</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">何鼓励大家发言呢?</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">如果有人问了个很肤浅的问题,你是否会说:“这样的问题也需要问吗?”</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> <span style="mso-spacerun: yes;"> </span></font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">或有人说了这句话之后,你看到提问者的尴尬时,该如何处理呢?</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">我相信一位合格的培训师无论在任何情况下都不会打击学员的。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> <span style="mso-spacerun: yes;"> </span></font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">我的原则是:</span><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"><br/> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">若他的问题提得不错,我就表扬他思路很好。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">若他的问题提得没有价值,我就夸他有参与意识。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> <span style="mso-spacerun: yes;"> </span></font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">同时,我也会提示其他的学员:大家看问题的角度不同,出发点也不一样,</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="COLOR: red; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">但尊重别人是必需的。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> <p></p></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="COLOR: #0033cc; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">尊重是要善待别人</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">在别人犯错误时,表示理解;在别人不明白时,主动解释;</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> <span style="mso-spacerun: yes;"> </span></font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">在别人陷入困境时,伸出援手;在别人尴尬时,替他维护尊严...</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="COLOR: #0033cc; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">尊重是要给别人表现的机会。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="COLOR: #0033cc; LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">人人都喜欢自己成为各种中心。于是,不停地说:“我我我...”</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> <span style="mso-spacerun: yes;"> </span></font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">适当的时候,停下来听听别人怎么说?看看别人怎么做?</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">或主动问:“你说呢?你认为呢?你的看法呢?...”</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> <span style="mso-spacerun: yes;"> </span></font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">相信你的好人缘会使你成为受欢迎的人,这样的人走到哪里,哪里就是中心!</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p></p><p></p><p></p><p></p></span></span>
[此贴子已经被作者于2008-4-4 19:25:26编辑过] <p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="COLOR: #0033cc; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">尊重是懂得欣赏别人。</span><span style="COLOR: #0033cc; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">“世上并不缺少美,只是缺少发现美的眼睛”。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">发现美的眼睛来源于有颗懂得欣赏的心。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">懂得欣赏的心,可以从平淡中看到神奇,从逆境中看到希望。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> <span style="mso-spacerun: yes;"> </span></font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">“人无完人”“三人行必有我师”等古训,今天依然可做指导方针。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">欣赏别人更要有空杯的心态,才能发现美的所在。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="COLOR: #0033cc; LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="COLOR: #0033cc; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">尊重的前提是信任。</span><span style="COLOR: #0033cc; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">古有“以小人之心度君子之腹”的说法,其实就是这个道理。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">人与人之间最重要也最脆弱的就是信任了。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">朋友间缺乏了信任,友情会疏远;亲人间没有了信任,亲情变陌路;</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">人与人之间没有信任,就缺乏了沟通的基础。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">作为培训师,做正向的引导非常重要。无论发生什么情况,我们都要看到</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">其中积极的一面,以正面的态度去做处理。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="COLOR: red; LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="COLOR: red; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">再谈版主:</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"><span style="mso-spacerun: yes;"> </span>1</font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">、假如自己花了一个多小时写了一篇文章,发表在论坛上,还特意选了</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">“原创”。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">第二天发现,帖子被版主加了</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri">20</font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">分,但后面有句“原创!若是转载,可要还的哦”</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">你有何感想呢?</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"><span style="mso-spacerun: yes;"> </span>2</font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">、假如你在某主题发表了一个求救的帖子,有人回贴说:“这有什么难的?只要你上过</span><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri">
</font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">某某课程就会的”,你有什么感觉呢?</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">若此人是版主,你又怎么想呢?</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"><span style="mso-spacerun: yes;"> </span><span style="COLOR: #0909f7;"><span style="mso-spacerun: yes;"> </span></span></font></span><span style="COLOR: #0909f7; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">相反,善于用各种方式(回贴、加分、加精、设为高亮等)鼓励别人,也很乐于帮助</span><span style="COLOR: #0909f7; LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri">
</font></span><span style="COLOR: #0909f7; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">大家,这个版块一定会人气很旺。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p> <p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><b style="mso-bidi-font-weight: normal;"><span style="COLOR: red; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">鼓励的技巧</span></b><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">鼓励首先是心态,之后才是技巧。</span><font face="Calibri"><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> </span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></font></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">尊重别人,其实也包含了宽容和大度。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">宽容是一种平和、善待他人的心态,。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">大度体现了一个人的胸襟,决定了我们的气度,</span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> 用流行的说法,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">就是:气度决定格局。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> <span style="mso-spacerun: yes;"> </span></font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">有气度的人,才可能有空杯的心。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">所谓“教学相长”,特别适用于对象为成年人的培训师。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">一位培训师无论实践经验多么丰富、理论方面多么权威,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">面对台下的</span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> 众多学员,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">也不能“唯我独尊”。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">现实中我们看到的是:越是饱满的果实,头垂得越低。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">谦逊,永远是做人最基本的美德。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/><span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">而终身学习,是现代人生存最基本的要求。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">培训师面对比较专业或经验丰富的的学员时,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">会有很多挑战,但也是很好的学习机会。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">只要我们能充分调动学员的积极性,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">就会发现:<span style="COLOR: #ff3300;">人人皆为我师。</span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">因此,鼓励的技巧成为关键</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p></p><p></p>
[此贴子已经被作者于2008-4-4 19:26:48编辑过] <p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="COLOR: #0938f7; LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"><span style="mso-spacerun: yes;"> </span>1</font></span><span style="COLOR: #0938f7; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">、创建一个自由、轻松的氛围</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">这不是一句空话!</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> <span style="mso-spacerun: yes;"> </span></font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">就象培训开场要破冰一样,是“磨刀不误砍柴功”。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">人是有感情的,沟通的媒介有很多种,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">版主主要是书面的方式,培训师相对比较多样化</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">先要有沟通的意愿,才谈得上内容和技巧。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">若进入一个论坛,发现帖子质量不高,或数量不多,人气不旺,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">我们还愿意去吗?</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">若刚发了个分享的帖子,就遭到了言辞激烈的攻击,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">我们还想再发言吗?</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">一个可以“畅所欲言”的环境是版主和培训师都要去创造的。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p> <p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="COLOR: #0938f7; LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"><span style="mso-spacerun: yes;"> </span>2</font></span><span style="COLOR: #0938f7; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">、鼓励地问</span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="COLOR: #0938f7; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="COLOR: #0938f7; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"></span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">问虽然都是一个“?”代表了, </span><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">但不同的问话方式和语气,使其效果天壤之别</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt 31.5pt; TEXT-INDENT: -31.5pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: -3.0;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"><span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span></font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">开放式问题:没有标准答案。如“你认为</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri">……</font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">”“你的看法是</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri">……</font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">”“你为什么怎么看呢?”等,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">是我们在征求他人</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">的意见,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt 31.5pt; TEXT-INDENT: -31.5pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: -3.0;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt 31.5pt; TEXT-INDENT: -31.5pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: -3.0;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font> </span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">话外音为:“请你讲话,很想听听你的意见”</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt 31.5pt; TEXT-INDENT: -31.5pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: -3.0;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">封闭式问题:二选一的答案,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">如“大家同意我的观点吗?”“你是这个意思吗?”等,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">是我们在结束他人的发言,</span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt 31.5pt; TEXT-INDENT: -31.5pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: -3.0;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt 31.5pt; TEXT-INDENT: -31.5pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: -3.0;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> 话外音</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">为:“不用多说。”</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt 31.5pt; TEXT-INDENT: -31.5pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: -3.0;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">培训师因有时间限制,在需要控制时间时,常用封闭式问题,在调动学员参与时,常用开放式问题,版主主要是运开放</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">式问题</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> . <span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt 31.5pt; TEXT-INDENT: -31.5pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: -3.0;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">如:在讨论一个主题时,有人回贴比较专业,虽然版主自己能看懂,但考虑到可能不少人理解起来有点困难,可放低姿态,</span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt 31.5pt; TEXT-INDENT: -31.5pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: -3.0;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt 31.5pt; TEXT-INDENT: -31.5pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: -3.0;"><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> 假装自己不懂,请教一下,也是一种可贵的奉献</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">如果版主在回贴时,言语中处处透出自己很了不起的语气,</span><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">这就不是技巧能解决的问题了。</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><br/><span lang="EN-US"><p></p></span></span></p><p></p><p></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"><span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span></font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">有了平和的心态,才有平和的语气,每个人都不是傻瓜,皆可从字里行间感受到你的情绪。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p></p><p></p>
[此贴子已经被作者于2008-4-4 19:28:44编辑过] <p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="COLOR: #0938f7; LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: Arial; mso-font-kerning: 0pt;"><font face="Calibri">3</font></span><span style="COLOR: #0938f7; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: Arial; mso-font-kerning: 0pt;">、鼓励地说</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 'Arial','sans-serif'; mso-bidi-font-size: 10.5pt; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">有问有答才是双向的沟通,及时反馈凸显出你的敬业和态度</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">写到这里,忽然觉得鼓励的技巧很简单:</span><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri">
</font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">就是让他人感觉到:自己在你心目中有很重要的位置!</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">至于用什么样的方式,需要因人而异,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">当有人问到我比较强项的问题时,我通常会耐心地回复,</span><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">并强调只是分享,而不是</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri"> </font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">指教,以缩短距离。</span><span lang="EN-US" style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> </span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">及时、耐心、认真的回复,让他人觉得自己得到了重视,</span><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Calibri">
</font></span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">很自然就被激励了</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> 。 <span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 115%; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="LINE-HEIGHT: 115%; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><span style="mso-spacerun: yes;"><font face="Calibri"> </font></span></span><span style="COLOR: red; LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">注意力就象阳光,照到哪里哪里亮</span><span style="LINE-HEIGHT: 115%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">
<span lang="EN-US"><p></p></span></span></p><p><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-family: 宋体; mso-fareast-font-family: 宋体; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA;"><span style="mso-spacerun: yes;"> </span></span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-family: 宋体; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA;">一个被大家公认的精彩回帖,若没有得到版主的及时鼓励,多少有点失落吧?</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA;">
</span></p><p><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA;"></span></p><p><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA;">以上只是自己的旧作,发表出来,对自己也是种鞭策和激励,希望对各位朋友有所帮助 </span></p> 苏老师每一篇都是精品之作!学习了! <p>立论比较新颖,通过培训师与版主的比较,鲜明地道出培训师课程讲解与设计中的要点与重点。</p> 感觉很有深度,特别是对新上任的版主来说有比较好的参考意义!