塑性文化之六---双赢思维
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 165.65pt; LINE-HEIGHT: 22pt; mso-char-indent-count: 11.0; mso-line-height-rule: exactly;"><b><span style="FONT-SIZE: 15pt; FONT-FAMILY: 黑体; mso-ascii-font-family: '';">塑性文化之六</span></b><b><span lang="EN-US" style="FONT-SIZE: 15pt; mso-fareast-font-family: 黑体;"><font face="">---</font></span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 15pt; FONT-FAMILY: 黑体; mso-ascii-font-family: '';">双赢思维</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-SIZE: 15pt; mso-fareast-font-family: 黑体;"><p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 165.65pt; LINE-HEIGHT: 22pt; mso-char-indent-count: 11.0; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-SIZE: 15pt; mso-fareast-font-family: 黑体;"><p><font face=""> </font></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt; LINE-HEIGHT: 23pt; mso-char-indent-count: 2.0; mso-line-height-rule: exactly;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">在银行开户储蓄可备不时之需，为感情开个帐户，储存的是增进人际关系不可缺的信赖，也就是他人与你相处时的一分“安全感”，能够增加感情帐户存款的是礼貌、诚实、仁慈与信用；反之，粗鲁、轻蔑、威逼与失信等，会降低感情帐户余额到最后甚至透支，人际关系就会拉响警报了</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 17.85pt; LINE-HEIGHT: 22pt; mso-char-indent-count: 1.48; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 黑体; mso-ascii-font-family: '';">一．在感情帐户存入六种主要存款</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">：</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: '';"><span style="mso-list: Ignore;"><font face="">1、</font></span></span><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">理解别人</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">。认同旁人的观念与价值，优先考虑对方并积积加以配合，视人之事为已之事。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: '';"><span style="mso-list: Ignore;"><font face="">2、</font></span></span><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">注意小节</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">。在小节上表示出公平、公正，才会让人信服。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: '';"><span style="mso-list: Ignore;"><font face="">3、</font></span></span><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">信守承诺</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">。惟有让人对你产生信赖感，才能听得进去你的意见和劝告。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: '';"><span style="mso-list: Ignore;"><font face="">4、</font></span></span><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">阐明期望</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">。对目标期望不明确会影响交流，削弱信任。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: '';"><span style="mso-list: Ignore;"><font face="">5、</font></span></span><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">诚恳正直</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">。对所有的人抱有相同原则，一视同仁，不背后讲别人的坏话，表里如一。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: '';"><span style="mso-list: Ignore;"><font face="">6、</font></span></span><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">勇于道歉</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">。一般人可以容忍错误，勇于道歉足以化敌为友。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 17.95pt; TEXT-INDENT: 5.9pt; LINE-HEIGHT: 22pt; mso-char-indent-count: .49; mso-line-height-rule: exactly; mso-para-margin-left: 1.71gd;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 黑体; mso-ascii-font-family: '';">二．双赢思维――人际领导的原则。</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: 黑体;"><p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 17.95pt; TEXT-INDENT: 24pt; LINE-HEIGHT: 22pt; mso-char-indent-count: 2.0; mso-line-height-rule: exactly; mso-para-margin-left: 1.71gd;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">利人利已者把生活看作一个合作的舞台，而不是一个角斗场，他人之得不必视为自己之失。本位主义使员工太自私自利，彼此不肯合作。如何改善员工关系提高产量，如果各部门各自为政，明争暗斗，显然他们的感情帐户都出现赤字。人与人之间缺乏互赖，不合作的作风不能受鼓励。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">利人利已的双赢思维（人际关系的六种模式）</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: '';"><span style="mso-list: Ignore;"><font face="">1、</font></span></span><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">利人利已（双赢）</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">，为自己着想，不忘记他人的权益。谋求两全其美之策，乐于合作，反之是非强即弱，非胜即败。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: '';"><span style="mso-list: Ignore;"><font face="">2、</font></span></span><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">损人利已（赢输）</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">，竞争有助你输我赢，运用本身的权势财力背景或个性来压迫别人。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><font face=""><p></p></font></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: '';"><span style="mso-list: Ignore;"><font face="">3、</font></span></span><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">损<b>已利人（输赢）</b>，有些人生消极的人，习惯委曲求全，无所求，无原则易受他人左右，不敢表达自己的意见，怕得罪人，靠别人的接纳来肯定自我，被压抑的情感并不会消失，累积到一定程度时反面会以更丑恶的方式爆发出来，有些精神疾病就这样形成，若一味压抑不能把愤怒情绪加以升华，自我评价日趋低落，最后依然会危及人际关系，苦心付出，得不偿失。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: '';"><span style="mso-list: Ignore;"><font face="">4、</font></span></span><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">两败俱伤（双输）</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">，两个顽固的人互不相让，且过分自我为中心的人在一起，注定会两败俱伤。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: '';"><span style="mso-list: Ignore;"><font face="">5、</font></span></span><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">独善其身</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">，各扫门前雪，休管他人瓦上霜。求同存异，往往得到令人意想不到的效果。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly; mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-fareast-font-family: '';"><span style="mso-list: Ignore;"><font face="">6、</font></span></span><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">好聚好散（无交易）</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">，彼此意见不同，婉言相拒，取消合约，不发生交易，有矛盾也不会使关系发生破裂。</span><span lang="EN-US" style="FONT-SIZE: 12pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly;"><span lang="EN-US" style="FONT-SIZE: 12pt;"><p><font face=""> </font></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 22pt; mso-line-height-rule: exactly;"><span lang="EN-US" style="FONT-SIZE: 12pt;"><p><font face=""> </font></p></span></p>
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