[小米推荐]2005-2006中国CRM软件市场分析
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt;"><font face="宋体"><font size="3"><span style="FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-ascii-font-family: Arial;">本报告的研究对象是中国</span><span lang="EN-US" style="FONT-FAMILY: Arial; mso-bidi-font-family: ''; mso-fareast-font-family: 仿宋_GB2312;">CRM</span><span style="FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-ascii-font-family: Arial;">软件市场。</span></font></font></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt;"><span style="FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-ascii-font-family: Arial;"></span><font face="宋体"><font size="3"><span lang="EN-US" style="FONT-FAMILY: Arial; mso-bidi-font-family: ''; mso-fareast-font-family: 仿宋_GB2312;">CRM(</span><span style="FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-ascii-font-family: Arial;">客户关系管理</span><span lang="EN-US" style="FONT-FAMILY: Arial; mso-bidi-font-family: ''; mso-fareast-font-family: 仿宋_GB2312;">)</span></font><span style="FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-ascii-font-family: Arial;"><font size="3">软件：包括销售管理、营销管理、客户服务与支持、电子商务、商业智能以及呼叫中心等功能或者其中几种功能的管理软件，不包括呼叫中心的系统管理软件.</font></span></font></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt;"><font face="宋体" size="3"><span style="FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-ascii-font-family: Arial;"></span></font></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt;">down60102.asp?ID=71130<br/></p>
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