[原创]我曾在咨询公司打杂
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">近日同一咨询公司老总聊天之后，结合之前浅薄的咨询经验，谈谈对咨询的一点浅见。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman"> a.<span style="FONT: 7pt 'Times New Roman';"> </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">关于流程。做咨询的流程执行度一般都很高，咨询需要流程，指导我们怎么去做，但是绝不能落入俗臼。我们应该积累多套流程，供参考，而最重要的在于自己解决这类问题的思路，条条道路通罗马，最适合客户到罗马的方式是什么？</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman"> b.<span style="FONT: 7pt 'Times New Roman';"> </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">什么时候是在忽悠客户。曾经有人说过，咨询师非常重要的一点，要有“把复杂问题变简单”的能力，更要有“把简单问题变复杂”的能力，而后者则绝对是在忽悠人，在咨询（包括培训等）项目中，我觉得，只要我能够清楚的让客户弄明白这几个问题，咨询就是成功的：现在的问题是什么？为什么会产生这个问题？它会造成怎样的影响？应该如何去解决――思路？有哪些方案？如何评估决策？如何实施？及实施中问题的处理。做咨询一定要有广阔的理论和实践经验，但是这绝不是我们呈现给客户的，对客户来讲，越简单越好。所以，咨询不代表出的报告越多越厚就越好。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman"> c.<span style="FONT: 7pt 'Times New Roman';"> </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">业务的拓展为什么这么难？一方面，是众多咨询机构的狂轰烂炸，使得很多客户都麻木了；第二，客户收益方面的界定还较难，是要客户库存降低多少？目标提升多高？客户是希望看到的都是显形的东西，但是往往都是短期的，最关键的东西往往无形，否则也不会有</span><span lang="EN-US"><font face="Times New Roman">BSC</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">的推出了；第三，在某些层次或领域的客户对此还大抵认识不足，</span><font face="Times New Roman"> </font></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman"> d.<span style="FONT: 7pt 'Times New Roman';"> </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">关于定价？不只一个人问起我们如何定价的问题。咨询一个最大的特点是专业服务。理发也是一种专业服务，我上次去理发，跟理发师说，我这次是要参加一个</span><span lang="EN-US"><font face="Times New Roman">xxx</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">需要见</span><span lang="EN-US"><font face="Times New Roman">xxx</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">人，你看怎样的发型比较好？这也是跳出了传统的理发方式，不一定要我满意，如果我最后成功了，你认为我会不会高兴开心，可不可以给比价目更高的价格，我以后或许就是忠诚的客户了。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman"> e.<span style="FONT: 7pt 'Times New Roman';"> </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">沟通难题。当同客户的思路有了差异，是以客户为依归？还是坚持自己的？还是怎样，这是一个比较难以把握的问题，一方面，咨询要赚钱，而只有客户满意了才能赚钱，但是客户满意不代表客户成功。你是否能够看得更远，并为此舍弃一些东西？你的处理原则又是如何？</span><font face="Times New Roman"> </font></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman"> f.<span style="FONT: 7pt 'Times New Roman';"> </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">优秀的咨询师都很累？开始做咨询的问题，累得像个熊猫，几乎每周都要料理一次，后来竟越来越懒起来。优秀的咨询师都不会觉得累，这是我现在的看法。咨询是一个非常注重“结果导向”的行业，谷里面有人提到，咨询师在客户那边网上打牌，可以吗？在我看来是可以的，客户付给咨询师的费用都是上千元每人工天，但咨询并不是劳动密集型，而更多的是一个思考者，不妨假设一下，一个一天八小时甚至更多都在专注思考而不休息的人会是什么样吗？而休息则各有各不同的方式。当然这有前提，最好不要让不该看到的人看到，以免影响他人。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman"> g.<span style="FONT: 7pt 'Times New Roman';"> </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">如何做好内部咨询。内部咨询是本，外部是标，企业应该要有自己固定的动态智囊团，本人见视短，很多企业里都没有见到有过这方面的建设。说做老板是孤独的，未知，造成这种窘境的，是老板自己还是他人？</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman"> h.<span style="FONT: 7pt 'Times New Roman';"> </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">项目结束？有老师说，当他们在监考的时候是最郁闷的时候。因为当他看到有的考生做“错”了的时候，他们又不能指出来，眼睁睁看着他们“错”下去。真正到项目结案的时候，其实项目还远没有结案，我想如果有这种感受的顾问师一定是个负责任的人。我的</span><span lang="EN-US"><font face="Times New Roman">MSC</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">上经常挂着过去的一些客户，对我来说，朋友远比客户、生意重要。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman"> i.<span style="FONT: 7pt 'Times New Roman';"> </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">怎样才算成功？仁者见仁，但我认为有一点，如果项目没有给客户领导人产生较大、积极的影响和改变，那就不能算是成功的。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman"> j.<span style="FONT: 7pt 'Times New Roman';"> </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">咨询的前景。有需求就有市场，所以这个问题其实很难回答，但是，或许我们这一代是看不到成熟的咨询市场了。咨询公司与企业，并非是一个合作的关系，更像是一种斯文人的</span><span lang="EN-US"><font face="Times New Roman">PK，有时觉得好正常，而有时想想则有点恶心</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 17.95pt; mso-char-indent-count: 1.71;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">对于咨询师来讲，学识和经验并非最重要，最重要的是要有全局观和解决问题的思路，而咨询师所承担的职责，并不仅仅是项目的如期收工，也不是知识技能的扩散，而是真正解决（该类）问题的思路、思想与理念的传承。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 17.95pt; mso-char-indent-count: 1.71;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">虽然中国的企业时时都在进步，中国的咨询市场也在突飞猛进，但是真正具备被咨询，和咨询他人的企业，并不多。前者是的认识和心理上，而后者，更多是体现在思想和方式上的不成熟。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 17.95pt; mso-char-indent-count: 1.71;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">很认同木人兄的一句话，咨询不妨做得 "俗"一点。故而，咨询师也不妨先"俗"起来。做人又何妨"俗"一点不是？</span></p> <img alt="" src="http://www.21manager.com/Skins/default/topicface/face1.gif"/> <p>工作好好干</p> 说的有道理，不过现在咨询业不好干啊，和朋友一谈到咨询，就被认为是“忽悠”人的。 <p>积累关于流程的知识，谢谢楼主的启发！</p> <p><font face="宋体">咨询师也不妨先"俗"起来。做人又何妨"俗"一点不是-------------------</font></p><p><font face="宋体">说得好!</font></p><p><font face="宋体">很有感受!</font></p> <div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" align="left" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 3.75pt 15pt 0pt 33pt; BORDER-LEFT: medium none; TEXT-INDENT: -18pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; TEXT-ALIGN: left; tab-stops: list 18.0pt; mso-pagination: widow-orphan; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">我觉得，只要我能够清楚的让客户弄明白这几个问题，咨询就是成功的：现在的问题是什么？为什么会产生这个问题？它会造成怎样的影响？应该如何去解决――思路？有哪些方案？如何评估决策？如何实施？及实施中问题的处理。做咨询一定要有广阔的理论和实践经验，但是这绝不是我们呈现给客户的，对客户来讲，越简单越好。所以，咨询不代表出的报告越多越厚就越好。</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><p></p></span></p><p class="MsoNormal" align="left" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 3.75pt 15pt 0pt 33pt; BORDER-LEFT: medium none; TEXT-INDENT: -18pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; TEXT-ALIGN: left; tab-stops: list 18.0pt; mso-pagination: widow-orphan; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: 宋体; mso-bidi-font-family: Arial; mso-font-kerning: 0pt;">现在咨询公司就是以报告质量、数量来呈现价值的。所以很多客户会看了晕掉。就是所谓的把简单的事情复杂化，哈哈。<span lang="EN-US"><p></p></span></span></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 39.75pt; BORDER-LEFT: medium none; TEXT-INDENT: -18pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-list: l0 level1 lfo1; tab-stops: list 39.75pt; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span lang="EN-US" style="mso-fareast-font-family: "Times New Roman";"><font face="Times New Roman">c.<span style="FONT: 7pt "Times New Roman";"><font size="3"> </font></span></font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">业务的拓展为什么这么难？一方面，是众多咨询机构的狂轰烂炸，使得很多客户都麻木了；第二，客户收益方面的界定还较难，是要客户库存降低多少？目标提升多高？客户是希望看到的都是显形的东西，但是往往都是短期的，最关键的东西往往无形，否则也不会有</span><span lang="EN-US"><font face="Times New Roman">BSC</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">的推出了；第三，在某些层次或领域的客户对此还大抵认识不足，</span><font face="Times New Roman"> </font></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 21.75pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span style="COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman";">我也做业务拓展，虽然</span><span style="COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">在某些层次或领域的客户对此还大抵认识不足，但事实上有很多客户开始有相关意识。半知半解。所以我觉得业务拓展人员的素质很重要，要让真正了解咨询的作用和客户的需求。</span><span lang="EN-US" style="COLOR: red; mso-bidi-font-family: Arial;"><font face="Times New Roman">8</font></span><span style="COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">过，俺是很混的那种，汗。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: 宋体; mso-bidi-font-family: Arial;"><p></p></span></p></div></div> <div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 39.75pt; BORDER-LEFT: medium none; TEXT-INDENT: -18pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-list: l0 level1 lfo1; tab-stops: list 39.75pt; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span lang="EN-US" style="mso-fareast-font-family: "Times New Roman"; mso-bidi-font-family: Arial;"><font face="Times New Roman">c.<span style="FONT: 7pt "Times New Roman";"><font size="3"> </font></span></font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">关于定价？不只一个人问起我们如何定价的问题。咨询一个最大的特点是专业服务。理发也是一种专业服务，我上次去理发，跟理发师说，我这次是要参加一个</span><span lang="EN-US"><font face="Times New Roman">xxx</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">需要见</span><span lang="EN-US"><font face="Times New Roman">xxx</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">人，你看怎样的发型比较好？这也是跳出了传统的理发方式，不一定要我满意，如果我最后成功了，你认为我会不会高兴开心，可不可以给比价目更高的价格，我以后或许就是忠诚的客户了。</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><p></p></span></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 21.75pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span lang="EN-US" style="mso-bidi-font-family: Arial;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">咨询费全看老大们怎么忽悠了。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: 宋体; mso-bidi-font-family: Arial;"><p></p></span></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 39.75pt; BORDER-LEFT: medium none; TEXT-INDENT: -18pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-list: l0 level1 lfo1; tab-stops: list 39.75pt; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span lang="EN-US" style="mso-fareast-font-family: "Times New Roman";"><font face="Times New Roman">d.<span style="FONT: 7pt "Times New Roman";"><font size="3"> </font></span></font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">沟通难题。当同客户的思路有了差异，是以客户为依归？还是坚持自己的？还是怎样，这是一个比较难以把握的问题，一方面，咨询要赚钱，而只有客户满意了才能赚钱，但是客户满意不代表客户成功。你是否能够看得更远，并为此舍弃一些东西？你的处理原则又是如何？</span><font face="Times New Roman"> </font></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 21.75pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span lang="EN-US"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman";">我觉得客户满意非常重要，因为他们是付钱的主。很多咨询大师把自己的观点、判断、决策视为绝对。其实，不用分得太清，“客户的”、“我们的”，客户的意见很值得参考，因为他们是第一线，有时了解的实际，比理论来得更实在而有用。最好的解决方式，应该是较合适的取舍吧。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: 宋体; mso-bidi-font-family: Arial;"><p></p></span></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 39.75pt; BORDER-LEFT: medium none; TEXT-INDENT: -18pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-list: l0 level1 lfo1; tab-stops: list 39.75pt; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span lang="EN-US" style="mso-fareast-font-family: "Times New Roman"; mso-bidi-font-family: Arial;"><font face="Times New Roman">e.<span style="FONT: 7pt "Times New Roman";"><font size="3"> </font></span></font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">优秀的咨询师都很累？开始做咨询的问题，累得像个熊猫，几乎每周都要料理一次，后来竟越来越懒起来。优秀的咨询师都不会觉得累，这是我现在的看法。咨询是一个非常注重“结果导向”的行业，谷里面有人提到，咨询师在客户那边网上打牌，可以吗？在我看来是可以的，客户付给咨询师的费用都是上千元每人工天，但咨询并不是劳动密集型，而更多的是一个思考者，不妨假设一下，一个一天八小时甚至更多都在专注思考而不休息的人会是什么样吗？而休息则各有各不同的方式。当然这有前提，最好不要让不该看到的人看到，以免影响他人。</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><p></p></span></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 21.75pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span style="COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">我们公司两个</span><span lang="EN-US" style="COLOR: red; mso-bidi-font-family: Arial;"><font face="Times New Roman">30</font></span><span style="COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">岁不到的同事，身体都垮了。我觉得很悲哀。工资是有限的，身体是自己的。由于我只是打杂，所以很轻松。希望有天我是主力了以后，还是很轻松。同意你说的，不是忙忙碌碌，累啦八叽就是好咨询师。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: 宋体; mso-bidi-font-family: Arial;"><p></p></span></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 39.75pt; BORDER-LEFT: medium none; TEXT-INDENT: -18pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-list: l0 level1 lfo1; tab-stops: list 39.75pt; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span lang="EN-US" style="mso-fareast-font-family: "Times New Roman"; mso-bidi-font-family: Arial;"><font face="Times New Roman">f.<span style="FONT: 7pt "Times New Roman";"><font size="3"> </font></span></font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">如何做好内部咨询。内部咨询是本，外部是标，企业应该要有自己固定的动态智囊团，本人见视短，很多企业里都没有见到有过这方面的建设。说做老板是孤独的，未知，造成这种窘境的，是老板自己还是他人？</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><p></p></span></p></div><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 12.0pt; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA;">呜，看到这里我很胸闷。我们老板在外忽悠还行，完全不懂内部管理，我们公司等于是没有管理人员。他一定很孤独，因为他很高深，而我们都显得很低浅。“高处不胜寒”，他在上面一定挺冷的，关键是低浅如我，也不觉得温暖。</span> <div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 39.75pt; BORDER-LEFT: medium none; TEXT-INDENT: -18pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-list: l0 level1 lfo1; tab-stops: list 39.75pt; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span lang="EN-US" style="mso-fareast-font-family: "Times New Roman"; mso-bidi-font-family: Arial;"><font face="Times New Roman">c.<span style="FONT: 7pt "Times New Roman";"><font size="3"> </font></span></font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">项目结束？有老师说，当他们在监考的时候是最郁闷的时候。因为当他看到有的考生做“错”了的时候，他们又不能指出来，眼睁睁看着他们“错”下去。真正到项目结案的时候，其实项目还远没有结案，我想如果有这种感受的顾问师一定是个负责任的人。我的</span><span lang="EN-US"><font face="Times New Roman">MSC</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">上经常挂着过去的一些客户，对我来说，朋友远比客户、生意重要。</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><p></p></span></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 21.75pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span lang="EN-US" style="mso-bidi-font-family: Arial;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">好象我们的项目结束，就是真的结束了。嘻嘻。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: 宋体; mso-bidi-font-family: Arial;"><p></p></span></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 39.75pt; BORDER-LEFT: medium none; TEXT-INDENT: -18pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-list: l0 level1 lfo1; tab-stops: list 39.75pt; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span lang="EN-US" style="mso-fareast-font-family: "Times New Roman"; mso-bidi-font-family: Arial;"><font face="Times New Roman">d.<span style="FONT: 7pt "Times New Roman";"><font size="3"> </font></span></font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">怎样才算成功？仁者见仁，但我认为有一点，如果项目没有给客户领导人产生较大、积极的影响和改变，那就不能算是成功的。</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><p></p></span></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 21.75pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span lang="EN-US" style="mso-bidi-font-family: Arial;"><font face="Times New Roman"><span style="mso-spacerun: yes;"> </span><span style="COLOR: red;"><span style="mso-spacerun: yes;"> </span></span></font></span><span style="COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">嗯，对的。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: 宋体; mso-bidi-font-family: Arial;"><p></p></span></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 39.75pt; BORDER-LEFT: medium none; TEXT-INDENT: -18pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-list: l0 level1 lfo1; tab-stops: list 39.75pt; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span lang="EN-US" style="mso-fareast-font-family: "Times New Roman"; mso-bidi-font-family: Arial;"><font face="Times New Roman">e.<span style="FONT: 7pt "Times New Roman";"><font size="3"> </font></span></font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">咨询的前景。有需求就有市场，所以这个问题其实很难回答，但是，或许我们这一代是看不到成熟的咨询市场了。咨询公司与企业，并非是一个合作的关系，更像是一种斯文人的</span><span lang="EN-US"><font face="Times New Roman">PK</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman";">，有时觉得好正常，而有时想想则有点恶心</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">。</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><p></p></span></p></div><div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt 21.75pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt;"><span style="COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">斯文人的</span><span lang="EN-US" style="COLOR: red; mso-bidi-font-family: Arial;"><font face="Times New Roman">PK</font></span><span style="COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">怎么说？可能因为我从来没有参与过项目吧，一直在门外观望，所以我体会不到很多细节。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: 宋体; mso-bidi-font-family: Arial;"><p></p></span></p></div> <div style="BORDER-RIGHT: #cccccc 0.75pt solid; PADDING-RIGHT: 4pt; BORDER-TOP: #cccccc 0.75pt solid; PADDING-LEFT: 4pt; BACKGROUND: #f3f3f3; PADDING-BOTTOM: 4pt; BORDER-LEFT: #cccccc 0.75pt solid; PADDING-TOP: 4pt; BORDER-BOTTOM: #cccccc 0.75pt solid;"><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt; BORDER-LEFT: medium none; TEXT-INDENT: 17.95pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-char-indent-count: 1.71; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt; mso-char-indent-size: 10.45pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">对于咨询师来讲，学识和经验并非最重要，最重要的是要有全局观和解决问题的思路，而咨询师所承担的职责，并不仅仅是项目的如期收工，也不是知识技能的扩散，而是真正解决（该类）问题的思路、思想与理念的传承。</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><p></p></span></p><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt; BORDER-LEFT: medium none; TEXT-INDENT: 17.95pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-char-indent-count: 1.71; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt; mso-char-indent-size: 10.45pt;"><span style="COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">所以，虽然我一直在门外观望，但我很想学习老板的那种思路。他常常会有很经典的思考过程。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: 宋体; mso-bidi-font-family: Arial;"><p></p></span></p><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt; BORDER-LEFT: medium none; TEXT-INDENT: 17.95pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-char-indent-count: 1.71; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt; mso-char-indent-size: 10.45pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">虽然中国的企业时时都在进步，中国的咨询市场也在突飞猛进，但是真正具备被咨询，和咨询他人的企业，并不多。前者是的认识和心理上，而后者，更多是体现在思想和方式上的不成熟。</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: Arial;"><p></p></span></p><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 15pt 0pt; BORDER-LEFT: medium none; TEXT-INDENT: 17.95pt; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none; mso-char-indent-count: 1.71; mso-border-alt: solid #CCCCCC .75pt; mso-padding-alt: 4.0pt 4.0pt 4.0pt 4.0pt; mso-char-indent-size: 10.45pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">很认同木人兄的一句话，咨询不妨做得</span><span style="mso-bidi-font-family: Arial;"><font face="Times New Roman"> <span lang="EN-US">"</span></font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">俗</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><font face="Times New Roman">"</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">一点。故而，咨询师也不妨先</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><font face="Times New Roman">"</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">俗</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><font face="Times New Roman">"</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">起来。做人又何妨</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><font face="Times New Roman">"</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">俗</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><font face="Times New Roman">"</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial;">一点不是？</span><span lang="EN-US" style="mso-bidi-font-family: Arial;"><p></p></span></p></div><span style="FONT-SIZE: 10.5pt; COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: "Times New Roman"; mso-hansi-font-family: "Times New Roman"; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA;">哈哈，如果“俗”做咨询的话，空间还是很大的咧。</span>
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