xus 发表于 2008-3-27 22:20:01

<p>不会是广告吧,哪位家人有电子版分享一下.思维方式的书太多,不能看的太多,否则容易走火</p>

李丽 发表于 2008-3-28 09:31:48

&nbsp;&nbsp;&nbsp;&nbsp; 不太明白,还是支持一下吧

bg777 发表于 2008-4-1 21:38:10

<p>谢谢朋友们的支持,这门课程光看书是远远不够的。因为课程只是简单的介绍了流程而已,因翻译、出版或推广等原因,具体工具在书上体现不够,工具类的课程是需要训练的,现场听课也许是最好的选择!</p>

Wispoo8 发表于 2008-4-21 09:19:39

<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-SIZE: 18pt; COLOR: #333333; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">门店销售实战培训网</span><span lang="EN-US" style="FONT-SIZE: 18pt; COLOR: #333333; FONT-FAMILY: Arial;"><a href="http://www.wispoo.com">http://www.wispoo.com</a>
                </span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-SIZE: 18pt; COLOR: #333333; FONT-FAMILY: Arial;"></span><span style="FONT-SIZE: 18pt; COLOR: #333333; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">为众多零售品牌提供高绩效的培训方案</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-SIZE: 18pt; COLOR: #333333; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"></span><strong><span style="FONT-SIZE: 9pt; COLOR: #666666; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">门店销售实战培训网</span></strong><span style="FONT-SIZE: 9pt; COLOR: #666666; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">,专注零售终端人员多级培训,经营管理、销售服务、形象礼仪、商品陈列四大模块为核心品牌培训课程,全面专业支持品牌企业,加强渠道和门店的统一管控,实现制胜终端的目标。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><strong><font color="#ff0000"><span class="style31"><span style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-bidi-font-size: 9.0pt;">爱我所做的事</span></span><span class="style31"><span lang="EN-US" style="FONT-SIZE: 14pt; FONT-FAMILY: Arial; mso-bidi-font-size: 9.0pt;">Love you do</span></span></font></strong></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><strong><font color="#ff0000"><span class="style31"><span lang="EN-US" style="FONT-SIZE: 14pt; FONT-FAMILY: Arial; mso-bidi-font-size: 9.0pt;"><p></p></span></span></font></strong></p><strong><font color="#ff0000"><span class="style31"><span lang="EN-US" style="FONT-SIZE: 14pt; FONT-FAMILY: Arial; mso-bidi-font-size: 9.0pt;"><p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span>六脉神剑™第一式:迎宾 </span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #666666; FONT-FAMILY: Arial; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<shapetype id="_x0000_t75" stroked="f" filled="f" path="m@4@5l@4@11@9@11@9@5xe" opreferrelative="t" ospt="75" coordsize="21600,21600">
                                                                        <stroke joinstyle="miter"></stroke><formulas><f eqn="if lineDrawn pixelLineWidth 0"></f><f eqn="sum @0 1 0"></f><f eqn="sum 0 0 @1"></f><f eqn="prod @2 1 2"></f><f eqn="prod @3 21600 pixelWidth"></f><f eqn="prod @3 21600 pixelHeight"></f><f eqn="sum @0 0 1"></f><f eqn="prod @6 1 2"></f><f eqn="prod @7 21600 pixelWidth"></f><f eqn="sum @8 21600 0"></f><f eqn="prod @7 21600 pixelHeight"></f><f eqn="sum @10 21600 0"></f></formulas><path oconnecttype="rect" gradientshapeok="t" oextrusionok="f"></path><lock aspectratio="t" vext="edit"></lock></shapetype><shape id="_x0000_i1025" alt="" type="#_x0000_t75" style="WIDTH: 17.25pt; HEIGHT: 12.75pt;"><imagedata ohref="http://www.wispoo.com/images/01.gif" src="file:///C:\DOCUME~1\wang\LOCALS~1\Temp\msohtml1\01\clip_image001.gif"></imagedata></shape>六脉神剑™第二式:寻机 </span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #666666; FONT-FAMILY: Arial; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<shape id="_x0000_i1026" alt="" type="#_x0000_t75" style="WIDTH: 17.25pt; HEIGHT: 12.75pt;">
                                                                        <imagedata ohref="http://www.wispoo.com/images/01.gif" src="file:///C:\DOCUME~1\wang\LOCALS~1\Temp\msohtml1\01\clip_image001.gif"></imagedata></shape>六脉神剑™第三式:开场 </span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #666666; FONT-FAMILY: Arial; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<shape id="_x0000_i1027" alt="" type="#_x0000_t75" style="WIDTH: 17.25pt; HEIGHT: 12.75pt;">
                                                                        <imagedata ohref="http://www.wispoo.com/images/01.gif" src="file:///C:\DOCUME~1\wang\LOCALS~1\Temp\msohtml1\01\clip_image001.gif"></imagedata></shape>六脉神剑™第四式:体验 </span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #666666; FONT-FAMILY: Arial; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<shape id="_x0000_i1028" alt="" type="#_x0000_t75" style="WIDTH: 17.25pt; HEIGHT: 12.75pt;">
                                                                        <imagedata ohref="http://www.wispoo.com/images/01.gif" src="file:///C:\DOCUME~1\wang\LOCALS~1\Temp\msohtml1\01\clip_image001.gif"></imagedata></shape>六脉神剑™第五式:开单 </span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #666666; FONT-FAMILY: Arial; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<shape id="_x0000_i1029" alt="" type="#_x0000_t75" style="WIDTH: 17.25pt; HEIGHT: 12.75pt;">
                                                                        <imagedata ohref="http://www.wispoo.com/images/01.gif" src="file:///C:\DOCUME~1\wang\LOCALS~1\Temp\msohtml1\01\clip_image001.gif"></imagedata></shape>六脉神剑™第六式:送客 </span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #666666; FONT-FAMILY: Arial; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;总结:《六脉神剑™</span><span>》的来源,如何结合具体有效的管理,快速落实执行门店日常销售中去,如何让《六脉神剑<font color="#ff0000">™</font></span><font color="#ff0000"><span style="FONT-SIZE: 9pt; COLOR: #666666; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-font-kerning: 0pt;">》达到刀刀见血的境界</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #666666; FONT-FAMILY: Arial; mso-font-kerning: 0pt;">…… <p></p></span></font></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US"><p><font face="" color="#000000" size="3">&nbsp;</font></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"></p></p></span></span></font></strong>

Wispoo8 发表于 2008-4-21 09:25:31

<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">门店销售实战培训网四大课程<span lang="EN-US"><a href="http://www.wispoo.com"><span style="COLOR: windowtext; TEXT-DECORATION: none; text-underline: none;">http://www.wispoo.com</span></a></span></span></p><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><span lang="EN-US"><p class="MsoNormal" align="center" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: center; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; COLOR: #333399; FONT-FAMILY: 宋体;">门店销售服务技巧——六脉神剑</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-SIZE: 18pt; COLOR: #333399; FONT-FAMILY: 宋体;"><p>&nbsp;</p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; mso-line-height-rule: exactly;"><b><span style="COLOR: #333333; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">课程内容<span lang="EN-US">:<p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span style="COLOR: #333399; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第一部分:成功销售员必备的心态<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 20pt; mso-list: l10 level1 lfo7; tab-stops: list 21.0pt; mso-line-height-rule: exactly;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 20pt; mso-list: l10 level1 lfo7; tab-stops: list 21.0pt; mso-line-height-rule: exactly;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><span lang="EN-US"><p></p></span></span></p><b style="mso-bidi-font-weight: normal;"><span style="COLOR: #333399; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第二部分:超级赞美之不露痕迹<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; mso-line-height-rule: exactly;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 20pt; mso-list: l3 level1 lfo9; tab-stops: list 21.0pt; mso-line-height-rule: exactly;"><span style="COLOR: red; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">现场演练:赞美现场的演练和学习。<span lang="EN-US"><p></p></span></span></p></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span style="COLOR: #333399; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第三部分:顾客的购买心理</span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span style="COLOR: #333399; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第四部分:门店销售服务技巧<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第一单元、六脉神剑第一式:迎宾<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l2 level1 lfo1; tab-stops: list 18.0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l2 level1 lfo1; tab-stops: list 18.0pt;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><span lang="EN-US"><p></p></span></span></p><span style="COLOR: red; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">现场演练:迎宾<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第二单元、六脉神剑第二式:寻机<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l7 level1 lfo2; tab-stops: list 18.0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l7 level1 lfo2; tab-stops: list 18.0pt;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><span lang="EN-US"><p></p></span></span></p><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第三单元、六脉神剑第三式:开场</span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第四单元、六脉神剑第四式:体验<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l20 level1 lfo4; tab-stops: list 18.0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="COLOR: red; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"></span><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p></p></span></p><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第五单元、六脉神剑第五式:开单<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l11 level1 lfo5; tab-stops: list 18.0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l11 level1 lfo5; tab-stops: list 18.0pt;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><span lang="EN-US"><p></p></span></span></p><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第六单元、六脉神剑第六式:送客<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l16 level1 lfo6; tab-stops: list 18.0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l16 level1 lfo6; tab-stops: list 18.0pt;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><span lang="EN-US"><p></p></span></span></p><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第七单元:客人投诉处理技巧</span></b></p></span></span>

Wispoo8 发表于 2008-4-21 09:27:33

<p class="MsoNormal" align="center" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: center; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; COLOR: #333399; FONT-FAMILY: 宋体;">量身定制型销售培训课程大纲<a name="f5"></a><span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" align="center" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: center; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-SIZE: 18pt; COLOR: #333399; FONT-FAMILY: 宋体;"><p>&nbsp;</p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">课程楔子:<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm -16.7pt 0pt 0cm; TEXT-INDENT: 21pt; mso-para-margin-right: -1.59gd;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">门店销售人员一定是为自身的成功而努力工作并实现成交的,成功的心态是所有终端销售人员迫切需要打造的心态,而不是做天和尚撞天钟,任门店生意自生自灭。<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm -16.7pt 0pt 0cm; TEXT-INDENT: 21pt; mso-para-margin-right: -1.59gd;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">客人的需求千差万别,客人的偏好绝不仅仅是产品本身的优点,所以目前的门店终端迫切需要建立量身定制的新型销售服务模式,卖方案、卖漂亮、卖生活方式,但绝不仅仅卖产品。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第一大部分:成功的心态<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p></p></span></p><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第二大部分:终端销售服务技巧:量身定制<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第一单元、打开心扉<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p></p></span></p><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第二单元、了解需求</span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第三单元、量身定制</span></b><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p>&nbsp;</p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第四单元、强调益处</span></b><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p>&nbsp;</p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第五单元、<span style="mso-bidi-font-weight: bold;">达成共识</span></span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p>&nbsp;</p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第六单元:客人投诉处理技巧<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l10 level1 lfo6;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l10 level1 lfo6;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><span lang="EN-US"><p></p></span></span></p><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第三大部分:分享讨论<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l2 level1 lfo5;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-bidi-font-size: 10.5pt;"><span style="mso-list: Ignore;">1、<span style="FONT: 7pt &quot;&quot;;">&nbsp; </span></span></span><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">VIP沟通管理的方面; <p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l2 level1 lfo5;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-bidi-font-size: 10.5pt;"><span style="mso-list: Ignore;">2、<span style="FONT: 7pt &quot;&quot;;">&nbsp; </span></span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">自由提问,大家分享;</span></p>

Wispoo8 发表于 2008-4-21 09:28:44

<p class="MsoNormal" align="center" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: center; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; COLOR: #333399; FONT-FAMILY: 宋体;">量身定制型销售培训课程大纲<a name="f5"></a><span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" align="center" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: center; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-SIZE: 18pt; COLOR: #333399; FONT-FAMILY: 宋体;"><p>&nbsp;</p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">课程楔子:<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm -16.7pt 0pt 0cm; TEXT-INDENT: 21pt; mso-para-margin-right: -1.59gd;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">门店销售人员一定是为自身的成功而努力工作并实现成交的,成功的心态是所有终端销售人员迫切需要打造的心态,而不是做天和尚撞天钟,任门店生意自生自灭。<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm -16.7pt 0pt 0cm; TEXT-INDENT: 21pt; mso-para-margin-right: -1.59gd;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">客人的需求千差万别,客人的偏好绝不仅仅是产品本身的优点,所以目前的门店终端迫切需要建立量身定制的新型销售服务模式,卖方案、卖漂亮、卖生活方式,但绝不仅仅卖产品。<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">本套课程,王延广老师<span lang="EN-US">07年度《六脉神剑》风靡全国的基础上,最新打造的金牌实战课程,加上全新的成功思维和满足需求的新营养,助力零售品牌决胜终端。<p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第一大部分:成功的心态<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p></p></span></p><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第二大部分:终端销售服务技巧:量身定制<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第一单元、打开心扉</span></b><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p>&nbsp;</p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第二单元、了解需求</span></b><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p>&nbsp;</p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第三单元、量身定制</span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第四单元、强调益处<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l6 level1 lfo3;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p></p></span></p><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第五单元、<span style="mso-bidi-font-weight: bold;">达成共识</span><span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l5 level1 lfo4;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p></p></span></b></p><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第六单元:客人投诉处理技巧<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l10 level1 lfo6;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l10 level1 lfo6;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><span lang="EN-US"><p></p></span></span></p><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第三大部分:分享讨论<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l2 level1 lfo5;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-bidi-font-size: 10.5pt;"><span style="mso-list: Ignore;">1、<span style="FONT: 7pt &quot;&quot;;">&nbsp; </span></span></span><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">VIP沟通管理的方面; <p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l2 level1 lfo5;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-bidi-font-size: 10.5pt;"><span style="mso-list: Ignore;">2、<span style="FONT: 7pt &quot;&quot;;">&nbsp; </span></span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">自由提问,大家分享;</span></p>

Wispoo8 发表于 2008-4-21 09:44:14

<p class="MsoNormal" align="center" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: center; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; COLOR: #333399; FONT-FAMILY: 宋体;">金牌店长实战培训课程<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" align="center" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: center; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-SIZE: 18pt; COLOR: #333399; FONT-FAMILY: 宋体;"><p>&nbsp;</p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><span lang="EN-US"><p></p></span></span></p><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 第一章:店长角色认知和职业定位<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 45pt; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo1; tab-stops: 27.0pt list 36.0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 27pt; tab-stops: 27.0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p></p></span></p><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第二章:责任心的树立<span lang="EN-US">——问一个正确的问题</span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 29.8pt; mso-char-indent-count: 2.48;"><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第三章:店铺团队人员的管理<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p>&nbsp;</p></span></b><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第四章:店铺库存管理和消化<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 75pt; TEXT-INDENT: -48pt; mso-list: l1 level1 lfo4; tab-stops: 27.0pt list 45.0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 18pt;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US"><p><font face=""></font></p></span></b></p><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第五章:店铺顾客管理<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 75pt; TEXT-INDENT: -48pt; mso-list: l4 level1 lfo7; tab-stops: 27.0pt list 45.0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 17.9pt; mso-char-indent-count: 1.7;"><b><span lang="EN-US"><p><font face=""></font></p></span></b></p><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第六章:店长的责任和店面整体业绩的关系<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 75pt; TEXT-INDENT: -48pt; mso-list: l5 level1 lfo6; tab-stops: 27.0pt list 45.0pt;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 75pt; TEXT-INDENT: -48pt; mso-list: l5 level1 lfo6; tab-stops: 27.0pt list 45.0pt;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><span lang="EN-US"><p></p></span></span></p><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;"><p>&nbsp;</p></span></b><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第七章:店长如何处理顾客投诉?</span></b></p>

Wispoo8 发表于 2008-4-21 09:45:12

<p class="MsoNormal" align="center" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: center; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; COLOR: #333399; FONT-FAMILY: 宋体;">门店终端心态培训<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" align="center" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: center; mso-line-height-rule: exactly;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-SIZE: 18pt; COLOR: #333399; FONT-FAMILY: 宋体;"><p>&nbsp;</p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第一部分:优秀终端人员必备的心态<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 20pt; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt; mso-line-height-rule: exactly;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-bidi-font-size: 10.5pt;"><span style="mso-list: Ignore;">1.<span style="FONT: 7pt &quot;&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">老板的心态;<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 20pt; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt; mso-line-height-rule: exactly;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-bidi-font-size: 10.5pt;"><span style="mso-list: Ignore;">2.<span style="FONT: 7pt &quot;&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">钝感的心态;<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 20pt; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt; mso-line-height-rule: exactly;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-bidi-font-size: 10.5pt;"><span style="mso-list: Ignore;">3.<span style="FONT: 7pt &quot;&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">宽容的心态;<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 20pt; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt; mso-line-height-rule: exactly;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-bidi-font-size: 10.5pt;"><span style="mso-list: Ignore;">4.<span style="FONT: 7pt &quot;&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">积极的心态;<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 20pt; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt left 27.0pt list 45.0pt; mso-line-height-rule: exactly;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-bidi-font-size: 10.5pt;"><span style="mso-list: Ignore;">5.<span style="FONT: 7pt &quot;&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">责任感从上而下是呈几何数的递减;<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 20pt; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt left 27.0pt list 45.0pt; mso-line-height-rule: exactly;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-bidi-font-size: 10.5pt;"><span style="mso-list: Ignore;">6.<span style="FONT: 7pt &quot;&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">树立正确的零售心态;<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-bidi-font-size: 10.5pt;"><span style="mso-list: Ignore;">7.<span style="FONT: 7pt &quot;&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">榜样心态——问一个正确的问题<span lang="EN-US">.<p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;"><p>&nbsp;</p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第二大部分:成功的心态<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">1、 成功的定义:实现自己有意义的目标,成功是真正的自由,成功是社会对人的评价。<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">2、 中国人的传统和成功追求;<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">3、 为什么很多人没有成功?我们受到哪些方面的限制;<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">4、 哈佛25年调查:成功和目标的关系;<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">5、 为什么没有目标?<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">6、 目标之后的计划:时间管理;<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">7、 坚持才是胜利;<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">8、 心态平和:门店服务,以貌取人是大忌;<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">9、 学习成就自己;<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">10、专业形象和成功人物。<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;"><p>&nbsp;</p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b><span style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;">第三单元、</span></b><b style="mso-bidi-font-weight: normal;"><span style="COLOR: #333399; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">打开心扉——练就沟通高手</span></b><b><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: #333399; FONT-FAMILY: 华文中宋;"><p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">1、微笑+赞美;<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">2、关心顾客比介绍产品要来得有用; <p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">案例:掉扣子的客人;<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">3、少谈商品,多谈顾客; <p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">案例:不是客人的老年人;<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">4、打开心扉的方法。<p></p></span></p>

Wispoo8 发表于 2008-4-21 09:46:36

<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><shapetype id="_x0000_t75" stroked="f" filled="f" path="m@4@5l@4@11@9@11@9@5xe" opreferrelative="t" ospt="75" coordsize="21600,21600"><stroke joinstyle="miter"></stroke><formulas><f eqn="if lineDrawn pixelLineWidth 0"></f><f eqn="sum @0 1 0"></f><f eqn="sum 0 0 @1"></f><f eqn="prod @2 1 2"></f><f eqn="prod @3 21600 pixelWidth"></f><f eqn="prod @3 21600 pixelHeight"></f><f eqn="sum @0 0 1"></f><f eqn="prod @6 1 2"></f><f eqn="prod @7 21600 pixelWidth"></f><f eqn="sum @8 21600 0"></f><f eqn="prod @7 21600 pixelHeight"></f><f eqn="sum @10 21600 0"></f></formulas><path oconnecttype="rect" gradientshapeok="t" oextrusionok="f"></path><lock aspectratio="t" vext="edit"></lock></shapetype><shape id="_x0000_s1026" type="#_x0000_t75" style="MARGIN-TOP: 7.8pt; Z-INDEX: 1; LEFT: 0px; MARGIN-LEFT: 342pt; WIDTH: 114pt; POSITION: absolute; HEIGHT: 124.5pt; TEXT-ALIGN: left;"><imagedata src="file:///C:\DOCUME~1\wang\LOCALS~1\Temp\msohtml1\01\clip_image001.png" otitle=""></imagedata><wrap type="square"></wrap></shape><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-SIZE: 15pt; COLOR: #333399; FONT-FAMILY: 宋体;">王延广老师介绍<p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 华文中宋;">中国门店销售实战讲师<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">金牌店长管理实战训练培训师</span><span lang="EN-US"><br/></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">美国国际训练协会</span><span lang="EN-US"><font face="">PTT</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">培训师</span><span lang="EN-US"><br/></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">国际教练协会营销教练</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">中国服装网、服饰导报等多家服装媒体特约撰稿人</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt;">连续为欧普照明全国终端内训</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-bidi-font-size: 10.5pt;"><font face="">25</font></span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt;">天,创企业内训天数记录!</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-bidi-font-size: 10.5pt;"><p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt;">连续为皇朝家私</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-bidi-font-size: 10.5pt;"><font face="">08</font></span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt;">奥运门店全国终端内训!</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-bidi-font-size: 10.5pt;"><p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt;">连续为新中源陶瓷终端轮训!</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-bidi-font-size: 10.5pt;"><p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt;">连续为爱特爱女装全国终端轮训!</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-bidi-font-size: 10.5pt;"><p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b><span style="COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Arial Black'; mso-hansi-font-family: 'Arial Black'; mso-bidi-font-size: 10.5pt;">授课风格:</span></b><span style="COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Arial Black'; mso-hansi-font-family: 'Arial Black'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">风趣、幽默、实战、有效</span><span lang="EN-US" style="COLOR: black; FONT-FAMILY: &quot;Arial Black&quot;; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b><span style="BACKGROUND: teal; COLOR: white; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-bidi-font-size: 10.5pt;">主讲课程:</span></b><b><span lang="EN-US" style="BACKGROUND: teal; COLOR: white; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;"><p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Arial Black'; mso-hansi-font-family: 'Arial Black'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">《门店销售服务技巧</span><span lang="EN-US" style="COLOR: black; FONT-FAMILY: &quot;Arial Black&quot;; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">——</span><span style="COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Arial Black'; mso-hansi-font-family: 'Arial Black'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">六脉神剑》、《金牌店长实战特训》、《门店经营管理》</span><span lang="EN-US" style="COLOR: black; FONT-FAMILY: &quot;Arial Black&quot;; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Arial Black'; mso-hansi-font-family: 'Arial Black'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">《量身定制型销售技巧》、《定货会培训——给加盟商一个成功的理由》、《团队心态拓展训练》。</span><span lang="EN-US" style="COLOR: black; FONT-FAMILY: &quot;Arial Black&quot;; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt;">了解更多请登陆个人主页:</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="COLOR: blue; mso-bidi-font-size: 10.5pt;"><font face="">www.wispoo.com</font></span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt;">;或</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-bidi-font-size: 10.5pt;"><font face="">google</font></span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt;">、百度输入“王延广”搜索查询!</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-bidi-font-size: 10.5pt;"><p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 23pt; mso-line-height-rule: exactly;"><b><span style="BACKGROUND: teal; COLOR: white; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-bidi-font-size: 10.5pt;">针对行业:</span></b><b><span lang="EN-US" style="BACKGROUND: teal; COLOR: white; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;"><p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 23pt; mso-line-height-rule: exactly;"><span style="COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Arial Black'; mso-hansi-font-family: 'Arial Black'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">服饰百货、家纺鞋业、建材家具、珠宝首饰、家电手机、美容化妆品、医药连锁等门店终端</span></p><span style="COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Arial Black'; mso-hansi-font-family: 'Arial Black'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 23pt; mso-line-height-rule: exactly;"><b><span style="BACKGROUND: teal; COLOR: white; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-bidi-font-size: 10.5pt;">接受过培训的企业</span></b><b><span lang="EN-US" style="BACKGROUND: teal; COLOR: white; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;">:</span></b><b><span style="COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Arial Black'; mso-hansi-font-family: 'Arial Black'; mso-bidi-font-size: 10.5pt;">(仅列出部分内训客户)</span></b></p><span><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%;"><span><strong>鞋服行业:</strong>报喜鸟、浙江雅莹、迪桑娜、马克华菲、<span lang="EN-US">ELLE、柒牌、鄂尔多斯、九牧王、依米奴、小猪噜噜、匡威服饰、爱特爱、伊人岛家纺、埃迪蒙托、经典故事。。。。。。。<p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%;"><span><strong>建材行业:</strong>鹰牌卫浴、新中源、箭牌卫浴、欧普照明、大自然地板、马可波罗、。。。。。。<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%;"><span><strong>家具行业:</strong>皇朝家私、欧意宝家具、红旗家具、永华家具、天美家具。。。。。。。。<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%;"><span><strong>其它行业:</strong>协亨手机、广州本田、美的电器、中国移动。。。。。。。<span lang="EN-US"><p></p></span></span></p><p style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 23pt; mso-line-height-rule: exactly;"><p></p></p></span></span><span lang="EN-US" style="COLOR: black; FONT-FAMILY: &quot;Arial Black&quot;; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p></p></span>
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查看完整版本: [原创]解读《领导者之剑》(作者刘百功)