Key Principles 基本原則
KP1: Maintain or enhance self-esteem 維護自尊
加強自信
KP2: Listen and respond with empathy 仔細聆聽
善意回應
KP3: Ask for help and encourage involvement 謀求協助
促進參與
KP4: Share thoughts, feelings, and rationale. 分享感想
傳情達理
KP5: Provide support without removing responsibility. 給予支持
鼓勵承擔
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