[翻译]《175个事半功倍的方法》(六)
<STRONG><FONT size=5><SPAN style="FONT-FAMILY: 'Segoe UI'">Interruptions</SPAN><SPAN style="FONT-FAMILY: Arial">…</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">The Office Plague</SPAN></FONT></STRONG><P style="FONT-SIZE: 10pt; MARGIN: 0in 0in 0in 0.5in; mso-outline-level: 2"><SPAN style="COLOR: #231f20; FONT-STYLE: italic; FONT-FAMILY: Arial">“‘</SPAN><SPAN style="COLOR: #231f20; FONT-STYLE: italic; FONT-FAMILY: 'Segoe UI'">Got a minute?</SPAN><SPAN style="COLOR: #231f20; FONT-STYLE: italic; FONT-FAMILY: Arial">’</SPAN><SPAN style="COLOR: #231f20; FONT-STYLE: italic; FONT-FAMILY: 'Segoe UI'"> never means just one minute. Before you answer, always ask, </SPAN><SPAN style="COLOR: #231f20; FONT-STYLE: italic; FONT-FAMILY: Arial">‘</SPAN><SPAN style="COLOR: #231f20; FONT-STYLE: italic; FONT-FAMILY: 'Segoe UI'">What</SPAN><SPAN style="COLOR: #231f20; FONT-STYLE: italic; FONT-FAMILY: Arial">’</SPAN><SPAN style="COLOR: #231f20; FONT-STYLE: italic; FONT-FAMILY: 'Segoe UI'">s this about?</SPAN><SPAN style="COLOR: #231f20; FONT-STYLE: italic; FONT-FAMILY: Arial">’”</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> </SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in 0in 0in 0.5in; mso-outline-level: 2"><SPAN style="FONT-FAMILY: Arial">—</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> Alec Mackenzie</SPAN></P>
<P style="FONT-WEIGHT: bold; FONT-SIZE: 20pt; MARGIN: 0in; mso-outline-level: 1"><SPAN style="FONT-FAMILY: 宋体">打断</SPAN><SPAN style="FONT-FAMILY: Arial">…</SPAN><SPAN style="FONT-FAMILY: 宋体">办公室的苦恼</SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in 0in 0in 0.5in; FONT-FAMILY: 宋体; mso-outline-level: 2">“你有一分钟吗”从不意味着只需要一分钟。在你回答之前需要先问一下“是关于什么事情的?”</P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in 0in 0in 0.5in; mso-outline-level: 2"><SPAN style="FONT-FAMILY: Arial">—</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> Alec Mackenzie</SPAN></P>
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<P style="FONT-SIZE: 10pt; MARGIN: 0in; mso-outline-level: 1"><SPAN style="FONT-FAMILY: Arial">“</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">Hey, you got a minute?</SPAN><SPAN style="FONT-FAMILY: Arial">”</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> That</SPAN><SPAN style="FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">s a question, not a demand. </SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'">Don</SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'">t get angry</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> with the interrupter if you answered, </SPAN><SPAN style="FONT-FAMILY: Arial">“</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">Sure!</SPAN><SPAN style="FONT-FAMILY: Arial">”</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> to their question. General rule: If you cannot eliminate the interruption, </SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'">make the interruption as short as possible.</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> </SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 宋体; mso-outline-level: 1">“嗨,你有一分钟吗?”这是一个问题而不是命令。如果你对这个问题回答“当然”的时候,就<SPAN style="FONT-WEIGHT: bold">不要因为被打断而生气</SPAN>。一般规则:如果你不难避免被打断那么就<SPAN style="FONT-WEIGHT: bold">尽量使这个中断越短越好</SPAN>。</P>
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<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 'Segoe UI'; mso-outline-level: 1">When people arrive to interrupt, <SPAN style="FONT-WEIGHT: bold">meet them at the door</SPAN> and talk outside your office. Letting them in may add minutes to the interruption. </P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 宋体; mso-outline-level: 1">当有人要过来打扰的时候,尽量在办公室的<SPAN style="FONT-WEIGHT: bold">门外接待他们</SPAN>进行交谈。把他们让进办公室会躲增加几分钟的时间。</P>
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<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 'Segoe UI'; mso-outline-level: 1"><SPAN style="FONT-WEIGHT: bold">Stand up!</SPAN> When someone shows up unannounced, keep standing until you decide if you want the conversation to continue. Standing is not comfortable for most people and the length of most interruptions is in direct proportion to the comfort level of the interrupter.</P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 宋体; mso-outline-level: 1"><SPAN style="FONT-WEIGHT: bold">站起来</SPAN>!如果有人事先没有约好,那你一直站着直到你决定是否继续交谈下去。对于大多数人来说站着说话是不习惯的,一般来说被打断的时间和被打断时的舒服程度是成正比的。</P>
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<P style="FONT-SIZE: 10pt; MARGIN: 0in; mso-outline-level: 1"><SPAN style="FONT-FAMILY: 'Segoe UI'">Signal the end of the time allotted by politely saying, </SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: Arial">“</SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'">One more thing before you go.</SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: Arial">”</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> Be respectful but take control. Remember that this is your office and you</SPAN><SPAN style="FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">re responsible for the time here.</SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 宋体; mso-outline-level: 1">发出时间已经到了的信号,并且客气的说“<SPAN style="FONT-WEIGHT: bold">在你走之前还有很多事情</SPAN>”。保持尊敬但是要控制好。记住这是你的办公室,你是对这里的时间负责的。</P>
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<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 'Segoe UI'; mso-outline-level: 1"><SPAN style="FONT-WEIGHT: bold">Get rid of extra chairs</SPAN> in your office. You can always pull one from somewhere else if you need it.</P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 宋体; mso-outline-level: 1"><SPAN style="FONT-WEIGHT: bold">把办公室多余的椅子拿掉</SPAN>。你需要的时候可以从任何地方拿一张。</P>
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<P style="FONT-SIZE: 10pt; MARGIN: 0in; mso-outline-level: 1"><SPAN style="FONT-FAMILY: 'Segoe UI'">Arrange your office so that your </SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'">desk doesn</SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'">t face the door. </SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">People are less likely to interrupt if they can</SPAN><SPAN style="FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">t see your face.</SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 宋体; mso-outline-level: 1">布置一下你的办公室让你的<SPAN style="FONT-WEIGHT: bold">桌子不要直接对着门</SPAN>。如果人们不能看见你的脸人们通常就不会打扰你了。</P>
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<P style="FONT-SIZE: 10pt; MARGIN: 0in; mso-outline-level: 1"><SPAN style="FONT-FAMILY: 'Segoe UI'">Keep track of the origins of your interruptions. Don</SPAN><SPAN style="FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">t be surprised to </SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'">find your biggest interrupter</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> is your boss! After getting over the shock, sit down with your boss and see if you can find ways to decrease the number of interruptions so that you can be more productive.</SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 宋体; mso-outline-level: 1">追溯一下你的被打断的源头在哪里。如果你<SPAN style="FONT-WEIGHT: bold">最大的被打扰的来源是你的老板</SPAN>的话你千万不要感到奇怪!在克服了震惊以后,和你的老板一起坐下来看看能不能减少被打扰的次数来提升你的效率。</P>
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<P style="FONT-SIZE: 10pt; MARGIN: 0in; mso-outline-level: 1"><SPAN style="FONT-FAMILY: 'Segoe UI'">Schedule </SPAN><SPAN style="FONT-FAMILY: Arial">“</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">one-on-one</SPAN><SPAN style="FONT-FAMILY: Arial">”</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> sessions with your staff and boss. Gather everything you need to talk about and</SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'"> take care of it at one sitting</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> rather than interrupting each other the minute something comes up.</SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 宋体; mso-outline-level: 1">为你的老板和员工安排好“一对一”的会谈时间。把所有你需要谈的事情<SPAN style="FONT-WEIGHT: bold">一次性都讨论完毕</SPAN>,这比每次都花上几分钟时间来打断你好很多。</P>
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<P style="FONT-SIZE: 10pt; MARGIN: 0in; mso-outline-level: 1"><SPAN style="FONT-FAMILY: 'Segoe UI'">When you don</SPAN><SPAN style="FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">t want to be disturbed,</SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'"> put your candy dish away</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">. It is an interrupter magnet!</SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 宋体; mso-outline-level: 1">如果你什么时候不想被打扰,<SPAN style="FONT-WEIGHT: bold">把你的水果盘放远一点</SPAN>。这是打扰的磁体。</P>
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<P style="FONT-SIZE: 10pt; MARGIN: 0in; mso-outline-level: 1"><SPAN style="FONT-FAMILY: 'Segoe UI'">Give yourself a break! You can </SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'">accomplish 60-minutes</SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> worth of interrupted work </SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'">in just 20 minutes</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> of non-interrupted work. Is there a better investment of your time?</SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; mso-outline-level: 1"><SPAN lang=ZH-CN style="FONT-FAMILY: 宋体">给你自己一个放松的时间!你可以在</SPAN><SPAN lang=ZH-CN style="FONT-WEIGHT: bold; FONT-FAMILY: 宋体">仅仅</SPAN><SPAN lang=EN-US style="FONT-WEIGHT: bold; FONT-FAMILY: Arial">20</SPAN><SPAN lang=ZH-CN style="FONT-WEIGHT: bold; FONT-FAMILY: 宋体">分钟</SPAN><SPAN lang=ZH-CN style="FONT-FAMILY: 宋体">没有打扰的时间里完成因为有打扰而需要</SPAN><SPAN lang=EN-US style="FONT-WEIGHT: bold; FONT-FAMILY: Arial">60</SPAN><SPAN lang=ZH-CN style="FONT-WEIGHT: bold; FONT-FAMILY: 宋体">分钟来完成</SPAN><SPAN lang=ZH-CN style="FONT-FAMILY: 宋体">的工作。还有比这更好的时间投资吗?</SPAN></P>
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<P style="FONT-SIZE: 10pt; MARGIN: 0in; mso-outline-level: 1"><SPAN style="FONT-FAMILY: 'Segoe UI'">Want to </SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'">make a positive difference</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> in the time investment of your company? Ask your peers and subordinates, </SPAN><SPAN style="FONT-FAMILY: Arial">“</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">What do I do that wastes your time and hinders your performance?</SPAN><SPAN style="FONT-FAMILY: Arial">”</SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: 宋体; mso-outline-level: 1">希望对你的公司的时间投资现象<SPAN style="FONT-WEIGHT: bold">做一个积极的区别</SPAN>?问一下你的同事和下属“如果我来浪费你们的时间,损害你的表现怎么样?”</P>
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<P style="FONT-SIZE: 10pt; MARGIN: 0in; mso-outline-level: 1"><SPAN style="FONT-FAMILY: 'Segoe UI'">Henry Ford was always dropping into the offices of his company</SPAN><SPAN style="FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">s executives. When asked why he didn</SPAN><SPAN style="FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">t have them come to him, he replied, </SPAN><SPAN style="FONT-FAMILY: Arial">‘</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">Well, I</SPAN><SPAN style="FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">ll tell you. I</SPAN><SPAN style="FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">ve found that I can </SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'">leave the other fellow</SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: Arial">’</SPAN><SPAN style="FONT-WEIGHT: bold; FONT-FAMILY: 'Segoe UI'">s office a lot quicker</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> than I can get him to leave mine. </SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; mso-outline-level: 1"><SPAN lang=ZH-CN style="FONT-FAMILY: 宋体">亨利</SPAN><SPAN lang=EN-US style="FONT-FAMILY: Arial"> </SPAN><SPAN lang=ZH-CN style="FONT-FAMILY: 宋体">福特总是自己去他公司的办公室去找人。有人问他为什么不把他们叫到自己的身边,他回答“让我来告诉你,我发现我可以</SPAN><SPAN lang=ZH-CN style="FONT-WEIGHT: bold; FONT-FAMILY: 宋体">很快离开我同事的办公室</SPAN><SPAN lang=ZH-CN style="FONT-FAMILY: 宋体">,但要让他们离开我这里要慢的多。”</SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in; FONT-FAMILY: Arial; mso-outline-level: 1"> </P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in 0in 0in 0.5in; COLOR: #231f20; FONT-STYLE: italic; mso-outline-level: 2"><SPAN style="FONT-FAMILY: Arial">“</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">Guard your own spare moments. They are like uncut diamonds.</SPAN><SPAN style="FONT-FAMILY: Arial">”</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'"> </SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in 0in 0in 0.5in; mso-outline-level: 2"><SPAN style="FONT-FAMILY: Arial">—</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">Ralph Waldo Emerson </SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in 0in 0in 0.5in; FONT-STYLE: italic; mso-outline-level: 2"><SPAN lang=EN-US style="FONT-FAMILY: Arial">"</SPAN><SPAN lang=ZH-CN style="FONT-FAMILY: 宋体">保护你自己的多余的时间。他们就是还没有被切割开的钻石。</SPAN><SPAN lang=EN-US style="FONT-FAMILY: Arial">"</SPAN></P>
<P style="FONT-SIZE: 10pt; MARGIN: 0in 0in 0in 0.5in; mso-outline-level: 2"><SPAN style="FONT-FAMILY: Arial">—</SPAN><SPAN style="FONT-FAMILY: 'Segoe UI'">Ralph Waldo Emerson</SPAN></P> 以前在书店里面看过一本哈佛的MBA方面书籍,《总经理手册》,其中中间的部分全部都是讲如何从日常烦杂的事务中解放出来,将精力集中在最重要的事情上,效率同以上的很多方法雷同。看到这个方法后觉得更加明了了。 行動才會產生生產力,但隻有將行動用在有用的事情上才能產生更大的能量,我認為一個人若有一個清晰的目標並且有將它執行到底的自我管理能力,相信我們不會浪費更多寶貴的時間! <p></p><p>赢在执行!</p><p></p> 我发觉自己安排的时间很容易被别人打扰中断原因是自己不懂说“不”,不会拒绝,谢谢楼主的帖子很有帮助。 <span style="FONT-FAMILY: 'Segoe UI';">Guard your own spare moments. They are like uncut diamonds.</span> good 时间观念很强的说。
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