最成功的企业应该具备的素质-源自《商学院》文章思考
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">《紫牛不是牛,而是差异化的定位点》一文中提到弗雷德克劳福瑞和瑞安马修期通过实证分析证明:世界上最为成功的公司不过是在<SPAN lang=EN-US>5</SPAN>个方面做出努力 ,包括<SPAN lang=EN-US><?xml:namespace prefix = v ns = "urn:schemas-microsoft-com:vml" /><v:shapetype id=_x0000_t75 stroked="f" filled="f" path="m@4@5l@4@11@9@11@9@5xe" o:preferrelative="t" o:spt="75" coordsize="21600,21600"> <v:stroke joinstyle="miter"></v:stroke><v:formulas><v:f eqn="if lineDrawn pixelLineWidth 0"></v:f><v:f eqn="sum @0 1 0"></v:f><v:f eqn="sum 0 0 @1"></v:f><v:f eqn="prod @2 1 2"></v:f><v:f eqn="prod @3 21600 pixelWidth"></v:f><v:f eqn="prod @3 21600 pixelHeight"></v:f><v:f eqn="sum @0 0 1"></v:f><v:f eqn="prod @6 1 2"></v:f><v:f eqn="prod @7 21600 pixelWidth"></v:f><v:f eqn="sum @8 21600 0"></v:f><v:f eqn="prod @7 21600 pixelHeight"></v:f><v:f eqn="sum @10 21600 0"></v:f></v:formulas><v:path o:connecttype="rect" gradientshapeok="t" o:extrusionok="f"></v:path><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:lock aspectratio="t" v:ext="edit"></o:lock></v:shapetype><v:shape id=_x0000_i1025 style="WIDTH: 14.25pt; HEIGHT: 14.25pt" type="#_x0000_t75" alt=""><v:imagedata o:href="http://blog.sina.com.cn/images/face/007.gif" src="file:///C:\DOCUME~1\user\LOCALS~1\Temp\msohtml1\01\clip_image001.gif"></v:imagedata></v:shape></SPAN></SPAN><B><U><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">价格诚实、服务兑现承诺、距离便利、独特体验和产品稳定</SPAN></U></B><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">。世界上最成功的公司也不可能在营销的每一个方面都做得出色,只能选择一个方面。同时,其它营销因素不能太烂,应该在平均水平。<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">个人观点<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">价格诚实、服务兑现承诺、距离便利、独特体验和产品稳定是销售(售前、售中、售后)中的五个要素,可能是一个成功的营销公司需要具备的五个条件,但也不全是,比如价格诚实。这是一个极难界定的概念,什么叫价格诚实?品牌赋予的附加值怎样计算?因产品、销售点包装产生的附加值怎样计算?等等。比如距离便利,中国人流行一句话叫<SPAN lang=EN-US>“</SPAN>东西扎堆才好卖<SPAN lang=EN-US>”</SPAN>,买汽车就想去汽车城看看,买衣服就想去步行街或者服饰商场去看看,距离便利只适用于部分行业,或者可以狭义地认为在某一区域接触度最高的地段。<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">我更愿意动态地去考虑一个公司成功的因素,那就是<SPAN lang=EN-US>1</SPAN>、为什么选择此行业而非彼行业;<SPAN lang=EN-US>2</SPAN>、为什么选择此种经营模式而非彼种经营模式;<SPAN lang=EN-US>3</SPAN>、为什么选择此种营销策略而非彼种营销策略;<SPAN lang=EN-US>4</SPAN>、什么能够使一个公司长盛不衰?<SPAN lang=EN-US>5</SPAN>、什么样的企业文化至关重要。<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">因此,我认为世界上成功的公司应该是</SPAN><B><U><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">1</SPAN></U></B><B><U><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">、找到了旺盛市场需求空间</SPAN></U></B><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"> </SPAN><B><U><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">2</SPAN></U></B><B><U><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">、生产出这个空间需求者需要的东西</SPAN></U></B><U><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">并且</SPAN></U><B><U><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">以迎合他们的方式去销售</SPAN></U></B><U><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">;</SPAN></U><B><U><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">3</SPAN></U></B><B><U><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">、用企业文化保证这种生产需求的动力和销售的方式</SPAN></U></B><B><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">,</SPAN></B><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">培养这种迎合需求的企业血液;</SPAN><B><U><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">4</SPAN></U></B><B><U><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">、与时俱进,</SPAN></U></B><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">快一步捕捉到需求者的需求变化,并先一步满足这种变化,当需求者的需求转化为实际购买力时,企业已全部就绪,在需求者微笑地等待着<SPAN lang=EN-US><v:shape id=_x0000_i1026 style="WIDTH: 14.25pt; HEIGHT: 14.25pt" type="#_x0000_t75" alt=""> <v:imagedata o:href="http://blog.sina.com.cn/images/face/019.gif" src="file:///C:\DOCUME~1\user\LOCALS~1\Temp\msohtml1\01\clip_image002.gif"></v:imagedata></v:shape></SPAN>。</SPAN><B><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">5</SPAN></B><B><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">、不断循环这个过程。</SPAN></B><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">至于怎样做到世界上最成功的公司,那就是把产品销往全世界,在全世界<SPAN lang=EN-US>COPY</SPAN>这种模式。</SPAN></B><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">注:</SPAN></B><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><B><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">1</SPAN></B><B><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">、<U>以迎合他们的方式去销售(迎合销售):换句话说,就是满足他们的物质需求和精神需求,包括产品价格的接受度、服务承诺及实际执行、便利性、独特体验等等;</U></SPAN></B><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><B><U><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">2</SPAN></U></B><B><U><SPAN style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-bidi-font-size: 12.0pt">、<SPAN lang=EN-US>COPY</SPAN>,指<SPAN lang=EN-US>COPY</SPAN>以上五个步骤(或者说思维方式),在必须的情况下,产品本身可能要调整。</SPAN></U></B><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #333333; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P> <p>乱码</p><p></p>
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