[转帖]从杜拉拉升职记谈起——如何采用BPM软件提升公司的执行力
<div class="Section0" style="LAYOUT-GRID:15.6pt none"><p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; TEXT-INDENT: 24pt; TEXT-ALIGN: justify"><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><img src="http://www.openbravofans.net/bbs/attachments/month_1008/1008060700b4d7b3dbf1bdf8ff.png"/>由小说改编的电影《杜拉拉升职记》从未上映起，便关注度极高</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">，</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">片中女主角杜拉拉更是被众多小白领视作职场奋斗的成功榜样</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">；而</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">外企DB专业</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">的</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">形象，规范的管理，高效的执行力也给观众留下了深刻的</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">印象。</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; TEXT-ALIGN: justify"><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"> </span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">电影里有这样一段台词：“</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">基本上，一个人在DB想走路，先抬左脚还是右脚，每次抬多高，每步花多长时间，都可以在</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">SOP</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">里查到依据。</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">”这就是</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">SOP</span><span style="FONT-WEIGHT: normal; FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">所要体现的基本意思</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">。</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; TEXT-INDENT: 24pt; TEXT-ALIGN: justify"><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">其实</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">这里的</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">SOP</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">就是Standard Operation Procedure</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">，</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">即标准作业程序，就是将某一事件的标准操作步骤和要求以统一的格式描述出来，用来指导和规范日常的工作。</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">进一步解释就是“做什么”、“怎么做”、“由谁做”、“多久做完”、“特例”<img src="http://www.openbravofans.net/bbs/attachments/month_1008/1008060700874dbf56e6d26e08.jpg"/>等一系列标准完全的</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">规范</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">化，这是</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">作为提高产品质量，规范企业</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">功能</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">，提升企业执行力的一个有效方法</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">。而</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">SOP</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">也</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">已经在很多知名企业得到广泛应用，比如连锁餐饮集团麦当劳就是通过</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">SOP</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">定义点餐，制作汉堡，清洁等各个流程，</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">用</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">以保证顾客在各个连锁店可以获得高质量的饮食服务。</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"> </span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"> </span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">对绝大部分企业来说，</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">SOP</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">并不是一个新的概念，每个企业内部都定义了很多的规章制度，但在实际的执行过程中，由于种种原因，总是造成企业</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">在</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">战略执行效果</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">上</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">打了折扣。</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">那么</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">究竟如何让企业的规章制度落到实处，采用</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">BPM</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（业务流程管理）软件来帮助定义和管理</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">SOP</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">不失是一个好方法。</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"> </span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">下面就以开源</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">BPM</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">软件--</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">ProcessMaker</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">为例，来演示一个简单的公司请假</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">SOP</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">: </span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '楷体_GB2312'; mso-spacerun: 'yes'">第一步，把现有的请假流程"画"在ProcessMaker里面。</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '楷体_GB2312'; mso-spacerun: 'yes'"><br/></span><span></span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><img src="http://www.openbravofans.net/bbs/attachments/month_1008/100806070072f5c52a04921743.png"/><br/></span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '楷体_GB2312'; mso-spacerun: 'yes'">第二步，参考流程中的任务，通过所见即所得编辑器设计每个级别员工需要填写/审核的内容。</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><span></span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><img src="http://www.openbravofans.net/bbs/attachments/month_1008/10080607004e15a29395521f57.png"/><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '楷体_GB2312'; mso-spacerun: 'yes'">第三步，在公司范围中采用ProcessMaker来执行请假的流程。</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '楷体_GB2312'; mso-spacerun: 'yes'"><br/></span><span></span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><img src="http://www.openbravofans.net/bbs/attachments/month_1008/10080607002301d0048d977d6c.png"/><br/></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '楷体_GB2312'; mso-spacerun: 'yes'">第四步，查看报表评估SOP执行的效果，继续优化流程。</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '楷体_GB2312'; mso-spacerun: 'yes'"><br/></span><span></span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p><img src="http://www.openbravofans.net/bbs/attachments/month_1008/10080607009e93e36e1de17a20.png"/></o:p></span></p>
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<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt; LINE-HEIGHT: 109%; TEXT-ALIGN: left"><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">下面我们就来看一下采用</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">ProcessMaker</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">前后的对比：</span></p>
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<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"> </span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"> </span><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">ProcessMaker是第一款真正开放源代码的业务流程软件，其功能主要针对企业及组织的日常管理和业务优化，它的业务流程专业化、统一化、透明化，可有效帮助企业提高执行力。</span><a href="http://www.keynes-soft.com/keynes/index.php?option=com_content&view=article&id=146&Itemid=73&SItemid=2&source=37"><span style="FONT-SIZE: 12pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">了解更多</span><span style="FONT-SIZE: 12pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">...</span></a><span style="FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><br/></span><a href="http://www.keynes-soft.com/keynes/index.php?option=com_content&view=article&id=146&Itemid=73&SItemid=2&source=37"><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"> </span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '金桥简隶书'; mso-spacerun: 'yes'"><o:p></o:p></span></a></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">20</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">10年8月31日ProcessMaker在线研讨会</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">火热报名中</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">。</span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"></span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p><a href="http://www.keynes-soft.com/keynes/index.php?option=com_smartformer&formid=3&source=37"></a></o:p></span></p>
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<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"> 我们期待您的参与！！！</span><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></span></p>
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[此贴子已经被作者于2010-8-24 15:35:12编辑过] 怎么就没人回复呢？ 第一波的在线研讨会快要开始啦！大家加油哦！说不定你的愿望就要实现了！ 8月31日，ProcessMaker第二次在线研讨会期待您的参与！ <p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'; mso-spacerun: 'yes'">这是ProcessMaker第一次在线研讨会的视频网址，大家可以看一下：</span></p>
<p class="p0" style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'; mso-spacerun: 'yes'">https://keynes.webex.com/keynes/ldr.php?AT=pb&SP=MC&rID=43854352&rKey=8eb9b65a6d78c9a0</span></p><!--EndFragment-->
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