fan 发表于 2009-4-24 17:27:04

[转帖]”2009南方周末汽车行业顾客满意度调查报告“问题分析

 
<p class="MsoNormal" style="MARGIN-BOTTOM: 6pt; TEXT-ALIGN: center; mso-para-margin-bottom: .5gd" align="center"><b style="mso-bidi-font-weight: normal"><span style="mso-spacerun: yes">&nbsp;</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">“</span><span lang="EN-US">2009</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">南方周末汽车行业顾客满意度调查报告”问题分析</span><span lang="EN-US"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></span></b></p>
<p class="MsoNormal" style="MARGIN-BOTTOM: 6pt; TEXT-ALIGN: center; mso-para-margin-bottom: .5gd" align="center"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">北京迪纳市场研究院</span> <span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">李金晖</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="MARGIN-BOTTOM: 6pt; mso-para-margin-bottom: .5gd"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">昨天(</span><?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:chsdate isrocdate="False" islunardate="False" day="23" M="M"year="2009"><span lang="EN-US">2009</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">年</span><span lang="EN-US">4</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">月</span><span lang="EN-US">23</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">日</span></st1:chsdate><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">)的南方周末汽车特刊上刊登了“</span><span lang="EN-US">2009</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">南方周末汽车行业顾客满意度调查报告”。笔者非常感兴趣,认真浏览了</span><span lang="EN-US">2</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">遍。</span></p>
<p class="MsoNormal" style="MARGIN-BOTTOM: 6pt; mso-para-margin-bottom: .5gd"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">由于此调查的指导单位为“中国汽车工业咨询委员会”,学术支持为</span><span lang="EN-US">J.D.POWER</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">亚太公司,并且有大量的媒体支持,所以其影响应该比较大。</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">文中的几个结论,笔者看了感觉和实际情况出入比较大,而且有些数据前后不一致......</span></p>“2009南方周末汽车行业顾客满意度调查报告”问题分析0.rar :down10_0226.asp?ID=126294<br/>

freak8866 发表于 2009-8-23 10:28:26

学习下

月光舞者 发表于 2010-2-5 08:47:47

<p>还以为是J.D。POWER的报告。结果不是,是个对报告的评论!!!!唉</p>
<p>不过还是有心!</p>

carefreely 发表于 2010-7-24 19:01:33

<p>thanks</p>

carefreely 发表于 2010-7-24 19:02:15

<p>thanks</p>

hqtiger 发表于 2011-8-2 22:22:01

这个分析很专业 但看懂的人不多咧

freak8866 发表于 2011-10-25 16:04:40

也给汽车业做过满意度调查,在学习下
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