zhangsh 发表于 2008-6-24 16:43:44

如何做好项目总监

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 30pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.5"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">项目总监是一个项目的额负责人,做好项目总监是一门科学也是一门艺术,这需要多方面能力的支撑,如何做好一个项目总监,自我感觉还不能完整回答,我只能说一下自己的一点看法。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 45pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 150%; mso-list: l0 level1 lfo1; tab-stops: list 45.0pt"><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; mso-fareast-font-family: ''"><SPAN style="FONT-FAMILY: ; mso-list: Ignore">1、</SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">项目总监要有必要的专业技术</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">项目经理不必是任何技术问题都非常精通,相关知识可以咨询相关专业人员。但无论如何,项目经理都应该熟悉和了解项目中的每一项技术,只有这样才能全面掌握项目。其次项目经理应具有协调、组织的能力,能够调节整个项目团队的气氛,在遇到挫折时</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma">“</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">升温</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma">”</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">,在过分乐观时</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma">“</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">降温</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma">”</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">;同时应具有同项目单位进行沟通、协调的能力,为自己组员的项目实施做好环境的准备;在遇到关键或疑难问题时,能够通过各种途径找到问题的答案。</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma"> </SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">项目总监跟一般的职业经理人不同,它具有较强的专业性,一个不懂技术的人是绝对不能做项目经理的,项目经理应该是技术和管理的结合。</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma"> </SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: ">2</SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、良好的制定计划能力</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">一个项目有了良好的计划,项目才是在可控状态,项目才会顺利运行。计划一般会出现几个问题,一是项目计划的制定不够严谨,随意性大,可操作性差,因而实施中无法遵循(如项目计划过于粗略,落实不足)。二是缺乏贯穿项目全程的详细项目计划,甚至采取每周制定下周工作计划的逐周项目计划方式,其实质是</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma">“</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">项目失控合法化</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma">”</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">。三是项目进度的检查和控制不足,不能维护项目计划的严肃性。再完美的计划也会时常遭遇不测,但并不表明我们不需要制定计划了。如果没有计划我们就失去了参照物。项目经理应该能够预测变化并且能够适应变化,经常做一些</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma">“</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">如果</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma">——</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">那么</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma">”</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">的假设,避免安于项目现状,在项目发生变化时能够及时作出调整。计划总在变化,计划没有变化快,关键是计划能够跟上变化。</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma"> <SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 45pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 150%; mso-list: l1 level1 lfo2; tab-stops: list 45.0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Tahoma"><SPAN style="mso-list: Ignore">3、<SPAN style="FONT: 7pt ''">&nbsp; </SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">尊重客户但不是盲目满足客户的要求</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><SPAN style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma">首先牢记我们是为客户服务的,我们呢要尊重客户的意见,但是不能因此而乱了阵脚,客户说什么就是什么,那样实际上是害了客户也害了我们自己,如果真是客户错了,我们要合理的提出来,认真的分析讲解,去引导客户,从而得到客户的认同。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 45pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 150%; mso-list: l1 level1 lfo2; tab-stops: list 45.0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: Tahoma; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Tahoma"><SPAN style="mso-list: Ignore">4、<SPAN style="FONT: 7pt ''">&nbsp; </SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">团队协调</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">一个项目的运行靠的是整个项目团队的努力,绝对不是靠项目总监一个人,所以项目总监就要处理好项目团队成员之间的关系,对工作进行合理分配,鼓励每个团队成员,不断的去创造,去超越自我。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">以上只是一小部分,要做好一名项目总监,还需要从各个方面加强自身的提高。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%"><o:p></o:p></SPAN></P>

希尔博德 发表于 2008-7-22 16:28:21

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