xingyankai 发表于 2008-1-30 17:01:38

管理定律

<div class="postbody"><p class="MsoNormal" align="center" style="MARGIN: 0cm 0cm 0pt 0.05pt; TEXT-INDENT: -0.05pt; TEXT-ALIGN: center;"><span class="javascript"><b><span style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">管理定律大杂烩</span></b></span><span class="javascript"><b><span lang="EN" style="FONT-SIZE: 14pt; FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></b></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 0.05pt;"><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">帕金森定律:</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 0.05pt;"><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">&nbsp;</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">英国著名历史学家诺斯古德·帕金森通过长期调查研究,写出一本名叫《帕金森定律》的书。他在书中阐述了机构人员膨胀的原因及后果:一个不称职的官员,可能有三条出路,第一是申请退职,把位子让给能干的人;第二是让一位能干的人来协助自己工作;第三是任用两个水平比自己更低的人当助手。这第一条路是万万走不得的,因为那样会丧失许多权利;第二条路也不能走,因为那个能干的人会成为自己的对手;看来只有第三条路最适宜。于是,两个平庸的助手分担了他的工作,他自己则高高在上发号施令,他们不会对自己的权利构成威胁。两个助手既然无能,他们就上行下效,再为自己找两个更加无能的助手。如此类推,就形成了一个机构臃肿,人浮于事,相互扯皮,效率低下的领导体系。</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 0.05pt;"><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">苛希纳定律:</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 0.05pt;"><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">西方管理学中有一条著名的苛希纳定律:如果实际管理人员比最佳人数多两倍,工作时间就要多两倍,工作成本就要多</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">4</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">倍;如果实际管理人员比最佳人员多</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">3</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">倍,工作时间就要多</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">3</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">倍,工作成本就要多</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">6</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">倍。</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 0.05pt;"><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">&nbsp;250</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">定律</span></span><span class="javascript"><span style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">
                                </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">:</span><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 0.05pt;"><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">美国著名推销员拉德在商战中总结出了“</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">250</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">定律”。他认为每一位顾客身后,大体有</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">250</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">名亲朋好友。如果您赢得了一位顾客的好感,就意味着赢得了</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">250</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">个人的好感;反之,如果你得罪了一名顾客,也就意味着得罪了</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">250</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">名顾客。这一定律有力地论证了“顾客就是上帝”的真谛。由此,我们可以得到如下启示:必须认真对待身边的每一个人,因为每一个人的身后,都有一个相对稳定的、数量不小的群体。善待一个人,就像拨亮一盏灯,照亮一大片。</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 0.05pt;"><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">达维多定律</span></span><span class="javascript"><span style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">
                                </span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">:</span><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 0.05pt;"><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">达维多定律是以英特尔公司副总裁达维多的名字命名的。他认为,一个企业要想在市场上总是占据主导地位,那么就要做到第一个开发出新产品,又第一个淘汰自己的老产品。这一定律的基点是着眼于市场开发和利益分割的成效。因为人们在市场竞争中无时无刻不在抢占先机,只有先入市场才能更容易获取较大的份额和较高的利润。</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 0.05pt;"><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">木桶定律:</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 0.05pt;"><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">一个有许多块长短不同的木板箍成的木桶,决定其容量大小的并非其中最长的那块木板,而是其中最短的那块木板。同样,在一个企业的营销过程中,必然存在着许多相关的环节,只有找出制约企业经济效益提高的某一关键环节,把这一个矛盾解决了,其它矛盾就可以迎刃而解了。</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 0.05pt;"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">80/20</span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">定律:</span><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 0.05pt;"><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">80%</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">的利润来自</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">20%</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">的客户</span></span><span class="javascript"><span style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">
                                </span></span><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><br/><span class="javascript">80%</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">的销售来自</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">20%</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">的销售人员</span></span><span class="javascript"><span style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">
                                </span></span><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><br/><span class="javascript">80%</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">的时间用在了</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">20%</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">的日常事情上</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">. </span></span><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><br/><span class="javascript">80%</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">的事情在</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">20%</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">的高效率的时间内被完成</span></span><span class="javascript"><span style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">
                                </span></span><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><br/><span class="javascript">80%</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">的效率提升可以来自</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;">20%</span></span><span class="javascript"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-bidi-font-family: Tahoma; mso-bidi-font-size: 9.0pt;">的环节改进</span></span><span class="javascript"><span lang="EN" style="FONT-FAMILY: 'Tahoma','sans-serif'; mso-bidi-font-size: 9.0pt;"><p></p></span></span></p></div>

zhoudachen 发表于 2008-1-31 16:49:14

辛苦了

etawan 发表于 2008-2-1 09:28:10

谢谢
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