Emotionally Intelligent Manager - How to Develop and Use Four Key Emotional S
<p>.The Emotionally Intelligent Manager: How to Develop and Use the Four Key Emotional Skills of Leadership<br/>by David R. Caruso and Peter Salovey ISBN:0787970719<br/>Jossey-Bass © 2004 (294 pages)<br/>This practical guide to understanding, developing, and applying emotional intelligence in the workplace<br/>details a four-part hierarchy of emotional skills: identifying emotions, using them to facilitate thinking,<br/>and understanding and managing emotions.<br/>Table of Contents<br/>The Emotionally Intelligent Manager?How to Develop and Use the Four Key Emotional Skills of Leadership<br/>Introduction<br/>Part 1 - Learn About the World of Emotional Intelligence<br/>Chapter 1 - Emotions and Reasoning at Work<br/>Chapter 2 - An Emotional Blueprint<br/>Part 2 - Understand Your Emotional Skills<br/>Chapter 3 - Read People: Identifying Emotions<br/>Chapter 4 - Get in the Mood: Using Emotions<br/>Chapter 5 - Predict the Emotional Future: Understanding Emotions<br/>Chapter 6 - Do It with Feeling: Managing Emotions<br/>Chapter 7 - Measuring Emotional Skills<br/>Part 3 - Develop Your Emotional Skills<br/>Chapter 8 - Read People Correctly: Improving Your Ability to Identify Emotions<br/>Chapter 9 - Get in the Right Mood: Improving Your Ability to Use Emotions<br/>Chapter 10 - Predict the Emotional Future Accurately: Improving Your Ability to Understand Emotions<br/>Chapter 11 - Do It with Smart Feelings: Improving Your Ability to Manage Emotions<br/>Part 4 - Apply Your Emotional Skills<br/>Chapter 12 - Managing You: Applying Your Emotional Intelligence Skills<br/>Chapter 13 - Managing Others: Applying Emotional Intelligence Skills with Others<br/>Chapter 14 - Building the Emotionally Intelligent Manager<br/>Appendix 1 - Assessing Your Emotional Style<br/>Appendix 2 - The Emotional Blueprint<br/>Appendix 3 - Further Reading and Updates</p><p></p><p></p>down758.asp?ID=79485<br/>[此贴子已经被作者于2007-6-27 12:40:39编辑过] shoul ...wo kankan ..xiexie nide fengxiang
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