[求助]求“金融物流”和“客户服务”资料
<p><font face="宋体"><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">诸位大虾，兄弟我因为写论文和准备面试的缘故，希望各位能大力相助，提供下列方面的资料：</span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;"><p></p></span></font></p><p></p><p></p><p><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;">1</span><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"><font face="宋体">。金融物流</font></span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;">(Finance Logistics)</span><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"><font face="宋体">的相关文章，关于金融物流的运作模式、法律问题、案例分析（比如</font></span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;">UPS</span><font face="宋体"><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">或马士基）和在中国的发展状况及未来展望。</span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;"><p></p></span></font></p><p></p><p></p><p><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;">2</span><font face="宋体"><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">。客户服务方面的教材、制度或工作流程等，最好是与汽车零配件售后服务市场的客户服务相关，比如某些汽车零配件制造商的内部制度、工作流程、所用的表格或标准文档等。</span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;"><p></p></span></font></p><p></p><p></p><p><font face="宋体"><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">我发现这两方面的文章国内很少，我在大学的图书馆里找不到专著，网上也只能找到一些浅显的文章，在较专业的论文或期刊库里找到的文章都要求付费才能下载。请各位帮忙提供，如果能提供下列专业数据库的公用账户或密码也可，兄弟我先行拜谢了！</span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;"><p></p></span></font></p><p></p><p></p><p><font face="宋体"><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">专业数据库：</span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;"><p></p></span></font></p><p></p><p></p><p><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"><font face="宋体">中国知网（</font></span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;">CNKI</span><font face="宋体"><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;"><p></p></span></font></p><p></p><p></p><p><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;">ProQuest<p></p></span></p><p></p><p></p><p><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;">BvD</span><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"><font face="宋体">，包括</font></span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;">BankScope</span><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"><font face="宋体">，</font></span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;">ZEPHYR</span><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"><font face="宋体">，</font></span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;">EIU OSIRIS<p></p></span></p><p></p><p></p><p><font face="宋体"><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">中国经济信息网</span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;"><p></p></span></font></p><p></p><p></p><p><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"><font face="宋体">财经报刊库</font></span><span twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;"><br/><span lang="EN-US" twffan="done"><p></p></span></span></p><p></p><p></p><p><span twffan="done" style="FONT-SIZE: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"><font face="宋体">中国资讯行</font></span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;"> infobank</span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial;"><p></p></span></p><p></p><p></p><span twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA;">以及</span><span lang="EN-US" twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: Arial; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体;">CrossRef, PubMed, ISI, CSA, CIS, JSTOR</span><span twffan="done" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA;">等</span>
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