59 Want to end a conversation? If the person tends to chatter on and on, politely say, “before we hang up I need to cover one last point . . .”
and then cover your point and get off the phone. 想结束一个电话?如果一个人一直不断的喋喋不休,那么你就礼貌的说“在我们结束之前我想再说最后一点…...”然后你就说完最后一段后挂掉电话。 60 Be proactive in reducing “voicemail tag.” Answer three questions when you reach the voicemail of the person you are calling —
why you called, what you need and when you are available for callbacks. 主动的去减少“语音邮件标记”。在你接通你要找的语音邮件的时候,问自己三个问题:我为什么要打,我需要说什么和什么时候方便给我会电话。 61 Unless you are talking to a friend or co-worker, never talk about the weather on the phone. Who cares? You’re assured a long answer when you ask about the weather — definitely not a good investment of your valuable time. 除非你是和你朋友或者打电话,不用在电话里面谈论天气。谁关心呢?如果你问天气的话你肯定会得到一大串的回答-除非是在你很有价值的时间里对你朋友的投资。 62 Reach someone else’s voicemail and don’t want to hear the entire voicemail intro message? Instead of listening to the “Hi, you have reached …” message, dial 1. Most of the time, you’ll hear a beep and you can leave your message immediately. 收到某人的语音邮件又不想听完整条信息?在听到“你好,你已收到…...”的时候就拨1,这样通常情况下你会听到"bi"的一声然后你就可以退出你的消息了。 63 Knock out some of your minor tasks from your “to do” list while you are holding on the phone. Don’t just sit there and listen to music or “commercials-on-hold.” 当你拿着电话机的时候看一下自己的待完成清单里面有哪些次要活动是可以做的。不用只是坐在那里听着话筒里面的音乐或者“正在转接中”(这个词翻的对不对?请指正) 64 Invest in a telephone headset for your office phone. It’s amazing how much you can get done if both hands are free to take notes or complete other tasks while you’re talking. 在你办公室的电话机旁安装一个头戴式耳机。在你听电话的时候两只手都空着可以写备忘或者完成其它任务,可以一下子做完这么多事情是多么疯狂啊! 65 Invest in a hands-free car phone and save “friend” callbacks until you’re on the road. 装一个车载免提电话,然后在路上再给你朋友回电话。 66 Try out the latest gadgets. Keep looking for those that can help you gain a few minutes a day. 试一下最后一个小技巧。不断寻找每天可以节约你几分钟的方法。
[此贴子已经被作者于2006-9-14 21:34:44编辑过] |