《目标管理和绩效评估》培训报告（二）
<p class="ProjectTitle" style="MARGIN: 0pt 0pt 0pt 21.25pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;"><strong><em><font size="5">1</font></em></strong><span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;"><strong><em><font size="5">绩效评估：</font></em></strong></span></p><p class="ProjectPoint" style="MARGIN: 0pt; TEXT-INDENT: 0pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.1<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">绩效：与公司财务指标存在直接或间接联系的，通过员工一定努力方能实现的。</span></p><p class="ProjectPoint" style="MARGIN: 0pt; TEXT-INDENT: 0pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.2<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">两种绩效：直接目标和非直接目标。</span></p><p class="ProjectPoint" style="MARGIN: 0pt; TEXT-INDENT: 0pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.3<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">绩效管理的本质：改善、沟通和激励</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 49.65pt; TEXT-INDENT: -28.35pt; tab-stops: list 57.3pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.3.1<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">绩效管理不是：</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 42.3pt; TEXT-INDENT: -21pt; mso-list: l1 level1 lfo2; tab-stops: list 42.3pt;"><span lang="EN-US" style="FONT-FAMILY: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;">Ø<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">迫使员工更好的工作</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 42.3pt; TEXT-INDENT: -21pt; mso-list: l1 level1 lfo2; tab-stops: list 42.3pt;"><span lang="EN-US" style="FONT-FAMILY: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;">Ø<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">只在员工绩效不好时才使用</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 42.3pt; TEXT-INDENT: -21pt; mso-list: l1 level1 lfo2; tab-stops: list 42.3pt;"><span lang="EN-US" style="FONT-FAMILY: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;">Ø<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">一年一次的填表工作</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 42.3pt; TEXT-INDENT: -21pt; mso-list: l1 level1 lfo2; tab-stops: list 42.3pt;"><span lang="EN-US" style="FONT-FAMILY: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;">Ø<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">让员工尝尝自己的厉害</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 49.65pt; TEXT-INDENT: -28.35pt; tab-stops: list 57.3pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.3.2<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">绩效管理是：</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 42.3pt; TEXT-INDENT: -21pt; mso-list: l1 level1 lfo2; tab-stops: list 42.3pt;"><span lang="EN-US" style="FONT-FAMILY: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;">Ø<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">持续的<b style="mso-bidi-font-weight: normal;">改善和交流</b>的过程</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 42.3pt; TEXT-INDENT: -21pt; mso-list: l1 level1 lfo2; tab-stops: list 42.3pt;"><span lang="EN-US" style="FONT-FAMILY: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;">Ø<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">由员工和其直接主管达成的协议来保证完成的</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 42.3pt; TEXT-INDENT: -21pt; mso-list: l1 level1 lfo2; tab-stops: list 42.3pt;"><span lang="EN-US" style="FONT-FAMILY: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;">Ø<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">对未来的工作目标，对目标的理解进行说明</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 42.3pt; TEXT-INDENT: -21pt; mso-list: l1 level1 lfo2; tab-stops: list 42.3pt;"><span lang="EN-US" style="FONT-FAMILY: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;">Ø<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">防止绩效不佳和共同提供绩效的工具，是员工和其直接主管共同<b style="mso-bidi-font-weight: normal;">学习</b>和<b style="mso-bidi-font-weight: normal;">提高</b>的过程，更是<b style="mso-bidi-font-weight: normal;">激励</b>的过程</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 49.65pt; TEXT-INDENT: -28.35pt; tab-stops: list 57.3pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.3.3<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">绩效好不是晋升的充分理由，也不是加薪的理由。</span><span lang="EN-US"><br/><span style="mso-spacerun: yes;"> </span></span><b style="mso-bidi-font-weight: normal;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">薪水是没有激励效果的，只有奖金才会激励人。</span></b></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 49.65pt; TEXT-INDENT: -28.35pt; tab-stops: list 57.3pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.3.4<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">不会进行绩效评估的内容：纪律、最低职位标准、公司不希望的行为。</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 49.65pt; TEXT-INDENT: -28.35pt; tab-stops: list 57.3pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.3.5<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">绩效管理是对贡献的评估，只有奖励没有处罚。</span></p><p class="ProjectPoint" style="MARGIN: 0pt; TEXT-INDENT: 0pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.4<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">绩效管理的四大步骤：</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 49.65pt; TEXT-INDENT: -28.35pt; tab-stops: list 57.3pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.4.1<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">设定目标；</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 49.65pt; TEXT-INDENT: -28.35pt; tab-stops: list 57.3pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.4.2<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">沟通和交流：薪水的期望，学习的计划、职业生涯的规划；</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 49.65pt; TEXT-INDENT: -28.35pt; tab-stops: list 57.3pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.4.3<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">能力的培训和员工激励：主管的直接示范和教练式（顾问式）培训</span></p><p class="ProjectPoint" style="MARGIN: 0pt 0pt 0pt 49.65pt; TEXT-INDENT: -28.35pt; tab-stops: list 57.3pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.4.4<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">绩效面谈；</span></p><p class="ProjectPoint" style="MARGIN: 0pt; TEXT-INDENT: 0pt;"><span lang="EN-US" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.5<span style="FONT: 7pt '';"> </span></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">目标与评估表：</span></p>[此贴子已经被作者于2006-9-18 11:33:02编辑过]
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