heyu751031 发表于 2006-9-8 15:48:24

管理者通用素质能力模型参考之三

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><SPAN style="FONT-FAMILY: 楷体_GB2312">图六：领导艺术能力<SPAN lang=EN-US><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></SPAN></P>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><SPAN lang=EN-US><?xml:namespace prefix = v ns = "urn:schemas-microsoft-com:vml" /><v:shapetype id=_x0000_t75 stroked="f" filled="f" path="m@4@5l@4@11@9@11@9@5xe" o:preferrelative="t" o:spt="75" coordsize="21600,21600"><v:stroke joinstyle="miter"></v:stroke><v:formulas><v:f eqn="if lineDrawn pixelLineWidth 0"></v:f><v:f eqn="sum @0 1 0"></v:f><v:f eqn="sum 0 0 @1"></v:f><v:f eqn="prod @2 1 2"></v:f><v:f eqn="prod @3 21600 pixelWidth"></v:f><v:f eqn="prod @3 21600 pixelHeight"></v:f><v:f eqn="sum @0 0 1"></v:f><v:f eqn="prod @6 1 2"></v:f><v:f eqn="prod @7 21600 pixelWidth"></v:f><v:f eqn="sum @8 21600 0"></v:f><v:f eqn="prod @7 21600 pixelHeight"></v:f><v:f eqn="sum @10 21600 0"></v:f></v:formulas><v:path o:connecttype="rect" gradientshapeok="t" o:extrusionok="f"></v:path><o:lock aspectratio="t" v:ext="edit"></o:lock></v:shapetype><o:p></o:p></SPAN></P>
<P class=MsoToc2 style="MARGIN: 6pt 0cm"><A name=_Toc13159569><SPAN lang=EN-US><o:p><FONT face="">&nbsp;</FONT></o:p></SPAN></A></P>
<P class=MsoToc2 style="MARGIN: 6pt 0cm"><SPAN style="mso-bookmark: _Toc13159569"><SPAN style="FONT-FAMILY: 黑体; mso-ascii-font-family: ''"><STRONG><EM>哪一种能力最重要</EM></STRONG></SPAN></SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">根据不同的岗位或岗位功能建立能力模型。每一模型包含</SPAN><SPAN lang=EN-US><FONT face="">7</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">－</SPAN><SPAN lang=EN-US><FONT face="">16</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">种能力。</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN lang=EN-US><o:p><FONT face="">&nbsp;</FONT></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">能力模型必须牢记两个关键原则与问题――实用性与可操作性：</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 42pt; mso-char-indent-count: 4.0"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">实用性原则――如何能以最少的时间、努力与成本完成最多的工作</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　可操作性原则――如何能够简化工作流程，在实际工作中能加以使用</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN lang=EN-US><o:p><FONT face="">&nbsp;</FONT></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">从当前能力研究来看，有</SPAN><SPAN lang=EN-US><FONT face="">6</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">种能力构成的基本模型能够将组织大部分职位中的绩效顶尖的员工区分出来：</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 63pt; mso-char-indent-count: 6.0"><SPAN lang=EN-US><FONT face="">1</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、影响力</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 63pt; mso-char-indent-count: 6.0"><SPAN lang=EN-US><FONT face="">2</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、以业绩为导向</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 63pt; mso-char-indent-count: 6.0"><SPAN lang=EN-US><FONT face="">3</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、主动性</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 63pt; mso-char-indent-count: 6.0"><SPAN lang=EN-US><FONT face="">4</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、团队精神</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 63pt; mso-char-indent-count: 6.0"><SPAN lang=EN-US><FONT face="">5</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、以服务为导向</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 63pt; mso-char-indent-count: 6.0"><SPAN lang=EN-US><FONT face="">6</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、质量关注意识</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">在这</SPAN><SPAN lang=EN-US><FONT face="">6</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">条基础之上，针对经理人增加</SPAN><SPAN lang=EN-US><FONT face="">2</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">－</SPAN><SPAN lang=EN-US><FONT face="">3</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">条，针对行政主管增加几条，就得到了一个基本的、可操作的能力模型。同时，建立能力模型时必须注意以下几点：</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN lang=EN-US><FONT face="">1</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、能力应该用以帮助组织创造高绩效文化</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN lang=EN-US><FONT face="">2</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、为发挥最佳效果，每一人力资源流程（如人员筛选、绩效管理等）都应采取同一能力模式</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN lang=EN-US><FONT face="">3</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、能力模型在人力资源程序中使用频率越高，组织就越能创造出高绩效文化</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN lang=EN-US><FONT face="">4</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、能力应该用于：</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　向员工传达企业价值和标准</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　分析并改进企业文化</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　考核及培养员工队伍</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　管理继任计划进程</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　建立培训战略的基础</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 42pt; mso-char-indent-count: 4.0"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">协助薪酬管理程序</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoToc2 style="MARGIN: 6pt 0cm"><STRONG><EM><SPAN style="FONT-FAMILY: 黑体; mso-ascii-font-family: ''">能力能否得到提高</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></EM></STRONG></P>
<P class=MsoToc3 style="MARGIN: 0cm 0cm 0pt 21pt"><SPAN lang=EN-US><FONT face="">1</FONT></SPAN><SPAN style="FONT-FAMILY: 黑体; mso-ascii-font-family: ''">、影响能力获得的因素：</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 31.5pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">信念和价值观</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 31.5pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">工作技能</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 31.5pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">工作经验</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 31.5pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">个性特征</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 31.5pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">工作积极性</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 31.5pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">情感因素</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 31.5pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">智力因素</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoToc3 style="MARGIN: 0cm 0cm 0pt 21pt"><SPAN lang=EN-US><FONT face="">2</FONT></SPAN><SPAN style="FONT-FAMILY: 黑体; mso-ascii-font-family: ''">、能力的可提高性：</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 136.5pt; TEXT-INDENT: -136.5pt; mso-char-indent-count: -13.0"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　　容易提高的能力：　　培养他人、生产效率、团队精神、专业知识和技术、以服务为导向、绩效管理</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 136.5pt; TEXT-INDENT: -136.5pt; mso-char-indent-count: -13.0"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　　较难提高的能力：　　以业绩为导向、决策素质、影响力、解决冲突的能力、战略思维能力、分析思维能力、对组织的认识能力</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 136.5pt; TEXT-INDENT: -136.5pt; mso-char-indent-count: -13.0"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　　行难提高的能力：　　主动性、创新能力、正直诚信、应对压力、灵活性、概念思维能力</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></P>

sytmgs 发表于 2006-9-9 07:49:06

xx

天天向上 发表于 2006-9-9 10:11:50

比较系统，而且表达方式比较清楚，很好很好。

lupx731229 发表于 2006-9-9 10:26:31

兄弟,缺一个管理行为能力,热盼!

heyu751031 发表于 2006-9-11 08:17:22

补：管理行为能力

<p>呵呵，不好意思，赶紧补上管理行为能力。</p><p><br/></p>

liangl1026 发表于 2007-5-16 08:57:57

<p>呵呵，正在做相关的内容，受益菲浅，非常感谢啊！</p>

hfang2007 发表于 2013-12-18 15:00:24

不错的分享材料

justtry 发表于 2013-12-19 14:18:46

不错，正有需要，还有更多么

diangxin 发表于 2014-1-6 09:22:59

非常感谢，顶！！！
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