TOC创始人高德拉特博士：“我改善生产的传奇故事”（7）
<p class="MsoNormal" align="left" style="MARGIN: 12pt 0cm 0pt; TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-para-margin-top: 1.0gd; mso-pagination: widow-orphan; mso-char-indent-count: 2.0;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">第四层阻力：提出会妨碍实施的障碍。</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 12pt 0cm 0pt; TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-para-margin-top: 1.0gd; mso-pagination: widow-orphan; mso-char-indent-count: 2.0;"><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">[</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">成功地消除这层阻力后，现在人们站到了你这一边，但是……。</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">]</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 12pt 0cm 0pt; TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-para-margin-top: 1.0gd; mso-pagination: widow-orphan; mso-char-indent-count: 2.0;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">第五层阻力：对其他人的协作提出怀疑（或者更糟，不说出他们的怀疑。）</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 12pt 0cm 0pt; TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-para-margin-top: 1.0gd; mso-pagination: widow-orphan; mso-char-indent-count: 2.0;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">是的，变革的阻力并不容易克服，但是，是有可能克服的。逐一突破这些阻力层，就可以把变革的阻力化成一个创造者的激情。</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 12pt 0cm 0pt; TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-para-margin-top: 1.0gd; mso-pagination: widow-orphan; mso-char-indent-count: 2.0;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">我的研究已经到了哪一层？早在很久以前（</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">1986-87</span><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">），我就发现了如何将一个人带出前两层的方法。我用这一技术开发出了自学工具包。现在已经可以在经验不是很丰富的指导者的指导下，突破前面两层阻力了。至于后面的三层阻力，情况就不是那样令人满意。这取决于阻力的大小，我希望在大多数案例里，自学工具包里的技术足够用了。</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 12pt 0cm 0pt; TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-para-margin-top: 1.0gd; mso-pagination: widow-orphan; mso-char-indent-count: 2.0;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">对于难缠的案例，我发现一个一般的方法，在我们的经验里通常都有效。但如果把它运用于某个特殊的工厂，则要对怎样正确使用思维方法中的负面分枝、条件图和转变图有十分彻底的了解。我还不知道如何令人满意地通过书籍教授这些知识。不过起码已经有越来越多的人学会如何做了。</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 12pt 0cm 0pt; TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-para-margin-top: 1.0gd; mso-pagination: widow-orphan; mso-char-indent-count: 2.0;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">克服变革的阻力仍然很费时间。在理想的环境下（所有相关的人都聚集在一个房子中），需要用五天的时间，还有很多问题有待探讨，但对于生产来说，已经有一个确定无疑的途径，能在一个星期内完成思想上的变革，在一个月内实现其结果。</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 12pt 0cm 0pt; TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-para-margin-top: 1.0gd; mso-pagination: widow-orphan; mso-char-indent-count: 2.0;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">随着障碍的清除，我确实希望我们能亲眼目睹工厂绩效的飞跃，生产是工业的心脏，工业是国家的财富的心脏，当我退休时，我希望能回味自己为强壮它而做出的贡献。</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 12pt 0cm 0pt; TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-para-margin-top: 1.0gd; mso-pagination: widow-orphan; mso-char-indent-count: 2.0;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">（全文完）</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p> </p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman';">结束语：上面的连载是我和我妻子译自高德拉特博士的书：</span><font face="Times New Roman"><span lang="EN-US" style="FONT-SIZE: 12pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">“Production The </span><personname><span lang="EN-US" style="FONT-SIZE: 12pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;">TOC</span></personname><span lang="EN-US" style="FONT-SIZE: 12pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> Way”</span></font><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman';">的序言部分，对于大家了解</span><personname><span lang="EN-US" style="FONT-SIZE: 12pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Times New Roman">TOC</font></span></personname><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman';">及</span><personname><span lang="EN-US" style="FONT-SIZE: 12pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Times New Roman">TOC</font></span></personname><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman';">的创始人高德拉特博士本人应该有一些帮助，因此拿出来与大家分享。能够将这篇不算短的文章读到这里的人，我想应该是与</span><personname><span lang="EN-US" style="FONT-SIZE: 12pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Times New Roman">TOC</font></span></personname><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman';">这一革命性的管理理论有缘份的人，如果大家真的对</span><personname><span lang="EN-US" style="FONT-SIZE: 12pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Times New Roman">TOC</font></span></personname><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman';">有兴趣，请提出</span><b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman';">具体</span></b><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman';">的观点、意见、感想、疑问或者是看法，我愿意利用自己的闲暇时间与大家一起更加深入地探讨</span><personname><span lang="EN-US" style="FONT-SIZE: 12pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><font face="Times New Roman">TOC</font></span></personname><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman';">。</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"> </span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman';">谢谢大家的关注！</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman';">谢谢大家的鼓励！</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan;"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman';">祝大家事业有成！</span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt;"><p></p></span></p>
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