tjcmc 发表于 2010-11-15 14:00:59

[转帖]战略绩效管理系统咨询

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<td style="FONT-WEIGHT: bolder; FONT-SIZE: 20px; COLOR: #000066" align="middle">战略绩效管理系统咨询</td></tr>
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<td style="FONT-WEIGHT: bolder; FONT-SIZE: 12px; COLOR: #000066" align="middle">2009-5-12</td></tr>
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<p class="MsoNormal" style="TEXT-ALIGN: left; mso-pagination: widow-orphan" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-ALIGN: left; mso-pagination: widow-orphan" align="left"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">一、企业战略<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: 2.0" align="left"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">成功的企业战略必须是既要满足市场需求，又符合企业自身现状的。为了形成新的战略，企业必须对过去的经验和当前战略的执行情况进行评估，并对行业和社会发展趋势进行分析。战略的规划、执行和评估是一个循环往复的过程，这要求企业必须形成战略管理的制度化。同时，企业战略必须随着市场、竞争、社会经济等因素的变化及时调整，企业战略决策机制是否完善、是否灵敏、是否科学决定着企业的兴衰荣辱。而战略实施计划是保证企业完成战略规划的基础。<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: 2.0" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p>&nbsp;</o:p></span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p>&nbsp;</o:p></span><span lang="EN-US" style="FONT-SIZE: 13.5pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p><img src="http://www.tjcmc.com/admin/eWebEditor/UploadFile/2010102122458127.jpg" border="0"/></p></o:p></span>
<p class="MsoNormal" style="TEXT-ALIGN: center; mso-pagination: widow-orphan" align="center"><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-ALIGN: center; mso-pagination: widow-orphan" align="center"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><strong>仕林创智战略绩效管理模型</strong></span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="TEXT-ALIGN: left; mso-pagination: widow-orphan" align="left"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">二、绩效目标<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: 2.0" align="left"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">企业的绩效目标来源于企业的战略规划，部门层面的绩效目标必须由企业的绩效目标分解而得。部门层面的绩效目标与企业的绩效目标是典型的因果关系。通过对公司层面的目标逐一分解，可以得到科学、准确的部门层面目标，再结合绩效计划将其转换为绩效指标。<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: 2.0" align="left"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">绩效指标的设计是战略绩效管理能否顺利实施的最关键步骤之一。在绩效指标形成的过程中，不仅要考虑到指标的可获得行和获得指标的难易程度，还要考虑到指标的经济型和可行性；要考虑到财务指标与非财务指标的平衡、长期目标与短期目标的平衡；要保证各项指标的逻辑关系统一。<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: 2.0" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p>&nbsp;</o:p></span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p><img src="http://www.tjcmc.com/admin/eWebEditor/UploadFile/2010102122524490.jpg" border="0"/></p>
<p class="MsoNormal" style="TEXT-ALIGN: center; mso-pagination: widow-orphan" align="center"></o:p></span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-ALIGN: center; mso-pagination: widow-orphan" align="center"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><strong>战略形成模型</strong></span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="TEXT-ALIGN: left; mso-pagination: widow-orphan" align="left"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">三、绩效管理<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: 2.0" align="left"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">要保证绩效目标的顺利实现，一定要建立绩效责任机制。必须将绩效目标落实到相关责任人，再根据指标制定绩效实施计划及绩效保障计划。从质量、数量、时间、成果等维度进行跟踪与辅导，确保行动与成果的一致性。<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: 2.0" align="left"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">考核结果的应用决定着执行者的态度<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: 2.0" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></p>
<p class="MsoNormal" style="TEXT-ALIGN: center; mso-pagination: widow-orphan" align="center"><img src="http://www.tjcmc.com/admin/eWebEditor/UploadFile/201010212262577.jpg" border="0"/></o:p></span></p>
<p class="MsoNormal" style="TEXT-ALIGN: center; mso-pagination: widow-orphan" align="center"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><strong>关键绩效指标特征</strong></span><span lang="EN-US" style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="TEXT-ALIGN: left; mso-pagination: widow-orphan" align="left"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">四、反馈改进<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: 2.0" align="left"><span style="FONT-SIZE: 12pt; FONT-FAMILY: 幼圆; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">任何战略的形成都是基于若干假设的。在当前高度不确定的企业环境下，及时的战略调整是非常必要的。好在这种不确定性不是非黑即白的，我们可以界定可能发生的结果的变化范围，通过对数据的科学分析，适时的调整战略完全可以实现。<span lang="EN-US"><o:p></o:p></span></span></p></td></tr></tbody></table>
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<p>转载自 <font face="Verdana"><a href="http://www.tjcmc.com/neixun21.asp?f=4&amp;id=26&amp;idd=4">http://www.tjcmc.com/neixun21.asp?f=4&amp;id=26&amp;idd=4</a></font> 天津仕林创智企业管理咨询有限公司</p>
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