[原创]企业内训师到底要提升哪些能力？
<br/><p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-char-indent-count: 2.0" align="left"><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: dddd; mso-hansi-font-family: dddd">在全球经济一体化的今天，企业间的竞争越来越体现为人才智力的竞争，“企业教育化经营和员工学习化生存”的观念已经深入人心，越来越多的企业开始重视内训师队伍建设。内训师可以帮助新员工迅速认同企业文化、经营理念、技术技能、操作规范等，真正成长、成熟为一个合格的职业者，增进企业与员工、管理层与员工的双向沟通，增强企业向心力和凝聚力，塑造优秀的企业文化。这对于一个企业的发展是至关重要的。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: dddd"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-char-indent-count: 2.0" align="left"><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: dddd; mso-hansi-font-family: dddd">内训师在企业中的作用日益凸显，为企业文化传承、组织智慧沉淀、品牌建设与产品推广等起着重要的作用，那么内训师该如何提升自己的综合能力呢？哪些能力是当务之急呢？</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: dddd"><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-char-indent-count: 2.0" align="left"><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>刘子熙导师在培训行业这一领域有着深入、深刻的研究，为近万家知名企业提供过培训训练、管理咨询及辅导规划。<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:PersonName w:st="on" productid="刘">刘</st1:PersonName>老师的讲授精辟绝伦，入木三分，深入浅出，讲、述、论俱佳，深具中西结合国际大师风范。<st1:PersonName w:st="on" productid="刘">刘</st1:PersonName>老师有很多独到的观点，反映在培训师能力方面，为培训师的培养指明了方向，他认为企业内的培训师应该培养其十大能力：</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-ALIGN: left" align="left"><b><span style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>一、专业知识能力</span></b><b><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: blue"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-char-indent-count: 2.0" align="left"><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>专业知识能力即从事专业培训所需要的专业知识和技能。主要包括：</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="MARGIN-LEFT: 39pt; TEXT-INDENT: -18pt; TEXT-ALIGN: left; mso-char-indent-count: -1.5; mso-para-margin-left: 2.0gd" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black">1</span><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>、咨询技术：职业训练专案的接洽、立案、实施、跟进、评估和结案等技术；涵盖训练前、中、后所有环节所需要的专业技术。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-char-indent-count: 2.0" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black">2</span><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>、跨专业技能：如访谈、调查、演示、讲评、发表、答辩、示范、说明、提示等技巧。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-ALIGN: left" align="left"><b><span style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>二、训练点评能力</span></b><b><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: blue"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-char-indent-count: 2.0" align="left"><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>培训师要突破单纯讲授的训练模式，向双向互动式发展，点评成为重要的训练能力。训练点评能力包括：</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="MARGIN-LEFT: 39pt; TEXT-INDENT: -18pt; TEXT-ALIGN: left; mso-char-indent-count: -1.5; mso-para-margin-left: 2.0gd" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black">1</span><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>、差异化点评：对不同人员、主题的点评，也涵盖讲授中的游戏、故事、模拟、讨论、演练、活动、素材、测试等不同形式的点评。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="MARGIN-LEFT: 39pt; TEXT-INDENT: -18pt; TEXT-ALIGN: left; mso-char-indent-count: -1.5; mso-para-margin-left: 2.0gd" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black">2</span><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>、点评技巧：抓现象、找感觉、寻方向、定角度、丝丝入扣、随形附影；运用要素替换方式，深入浅出，妙趣横生。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-ALIGN: left" align="left"><b><span style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>三、表达呈现能力</span></b><b><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: blue"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; TEXT-ALIGN: left; mso-char-indent-count: 2.0" align="left"><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>这是培训师的基本功，追求“讲清楚、听明白、记得住、做得到”。主要包括：</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="MARGIN-LEFT: 42.8pt; TEXT-INDENT: -18pt; TEXT-ALIGN: left; mso-char-indent-count: -1.5; mso-para-margin-left: 2.36gd" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black">1</span><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>、精气神风范：通过身法、手法、步法、看法、说法、听法的锤炼，真正物化心法，变心法为手法，悟手法为心法，做到内敛精华，外显风度和典范。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="MARGIN-LEFT: 42.8pt; TEXT-INDENT: -18pt; TEXT-ALIGN: left; mso-char-indent-count: -1.5; mso-para-margin-left: 2.36gd" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black">2</span><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>、呈现技巧：运用谜语、诗词、图片、表格等，在课堂上从容不迫，不被物役，不拘物议；上场不紧张，下场不仓皇，不冲突、不评判、不打擂台、不讲废话。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-ALIGN: left" align="left"><b><span style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>四、训练促动能力</span></b><b><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: blue"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="MARGIN-LEFT: 5.25pt; TEXT-INDENT: 18.85pt; TEXT-ALIGN: left; mso-char-indent-count: 1.57; mso-para-margin-left: .5gd" align="left"><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>以训练效果为导向，借助大量的学习活动，理性思考工具、评估工具、视听觉辅助工具，通过训练资源、训练设施、确保学习转移的方法以及优质沟通等的推动和促动。主要技巧包括：</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="MARGIN-LEFT: 39.75pt; TEXT-INDENT: -18pt; TEXT-ALIGN: left; mso-list: l0=" align="left" l0? level1="level1" lfo1; 39.75pt? tab-stops: list="list"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black; mso-fareast-font-family: 'Times new=" New? Roman??><span style="mso-list: Ignore">1、</span></span><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>实效感应：能够内观外照、提醒察觉、从内心打动学员，启导感悟和反省，进而引发学员思辨，产生行为改善、达成最终训练目标。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="MARGIN-LEFT: 39.75pt; TEXT-INDENT: -18pt; TEXT-ALIGN: left; mso-list: l0=" align="left" l0? level1="level1" lfo1; 39.75pt? tab-stops: list="list"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black; mso-fareast-font-family: 'Times new=" New? Roman??><span style="mso-list: Ignore">2、</span></span><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>多角度促动：用声音调动学员的听觉，运用示范和行为点评促动学员行动，运用语感结论启动思辨，让学员获得全方位的收获。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="MARGIN-LEFT: 39.75pt; TEXT-INDENT: -18pt; TEXT-ALIGN: left; mso-list: l0=" align="left" l0? level1="level1" lfo1; 39.75pt? tab-stops: list="list"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black; mso-fareast-font-family: 'Times new=" New? Roman??><span style="mso-list: Ignore">3、</span></span><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>互动引导：掌握带动、鼓动、发动、推动、调动、轰动、感动、震动等技巧，吸引学员参与，营造互动气氛。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><span style="mso-spacerun: yes"> </span></span><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>……………………</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><span style="mso-spacerun: yes"> </span><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 30pt; mso-char-indent-count: 2.5"><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>“讲到不等于听到，听到不等于学到，学到不等于学会。”</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 36pt; mso-char-indent-count: 3.0"><span style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times new=" New? Roman?; new="New" Roman?? mso-hansi-font-family: ?Times>企业内训师要成为专业的培训师，关键在于修炼和提升自己，厚积薄发。正所谓“台上一分钟，台下十年功”。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><o:p></o:p></span></p>
<p class="MsoNormal" style="TEXT-INDENT: 24pt; mso-char-indent-count: 2.0"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black"><span style="mso-spacerun: yes"> </span><span style="mso-spacerun: yes"> </span><span style="mso-spacerun: yes"> </span><o:p></o:p></span></p> 说的太好了！<br/> 企业内训师要成为专业的培训师，最关键是在于修炼和提升自己的能力，只有自己的能力提高了才能去做到育人啊！刘老师提出的十大培养能力言简意赅,深刻具体，形象生动，比较直面的解剖了这些能力的具体做法，对我们来说犹如醍醐灌顶，更好的为我之后的培训师道路指明了方向。现在企业间的竞争越来越体现为人才智力的竞争，越来越多的企业开始重视内训师队伍建设，内训师可以帮助新员工快速有效成长，这对于一个企业的发展是至关重要的。
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