郭台铭的《春节文告》
<DIV class=p0 style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><SPAN style="FONT-SIZE: 9pt; COLOR: rgb(51,51,153); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><STRONG>最近看了流传网络的郭台铭的《春节文告》，应该是几年前写的。可流传到现在，说明其价值。通过对具体职位具体行为的规范，提出相关要求。我想每家公司的高管应该在一起讨论一下企业相关岗位的行为，执行公司的标准。在这方面做的不错的德胜，我们有时间再做进一步探讨。</STRONG></SPAN></DIV><DIV class=p0 style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><SPAN style="FONT-SIZE: 9pt; COLOR: rgb(51,51,153); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"></SPAN> </DIV>
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<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">一、如果</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">1</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）妳只是接电话，告诉客户不知道、没办法。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">2</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）妳只是开订单，不连络、不追踪，有问题不回报、不处理。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">3</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）妳只是打报表，不确定数字正确性。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">4</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）妳只是接电话，从未希望客户有满意的感觉、从未希望客户多订一些货。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">5</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）妳只是认为自己是助理，从未想过自己一言一行代表业务、主管、老板、公司。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">那么，妳不够格做一个称职的助理，妳的工作，任何人都可以取代。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
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<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">2</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）你从未想过个人目标攸关部门目标达成。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">3</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）送样后，从未想过结果如何，为什么没消息。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">4</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）报价后，从未追踪为什么没有订单，差多少可以成交。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">5</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）订单多了，从未去想怎么回事，随波逐流、随客户起舞。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">6</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）订单少了，不去追查什么原因，毫无感觉、毫无动作。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">7</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）你从未想过在客户面前更专业、更守信。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">8</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）工作不规划、时间不管理、成本不控制、客户不教育。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">9</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）你认为开发新客户、新市场是麻烦的、痛苦的。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">那么，你不够格做一个称职的业务人员，你实在是我们大家的负担。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">三、如果</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">1</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）你不把客户需求当作是非常的重要。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">2</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）你不把客户抱怨当作优先解决的事项，主动追查检讨。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">3</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）你时常不准时送货，当作客户永远都会等你。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">4</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）业务反应客户的问题，你嫌他烦。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">5</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）客户反应质量的问题，你嫌他挑剔，视他为烂客户。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">6</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）你经常把〝很麻烦〞、〝有困难〞、〝不想做〞、〝不可能〞挂在嘴边。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">7</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）你每天上班当作例行工作，不主动寻找问题、改善质量。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">那么，你不够格做一个称职的生产部主管，与你共事，我很疲劳。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">每日我们在外努力，没有良好的质量，没有良好的服务做后盾，一切效果会打折扣，对客户的承诺都会跳票，我们便成口才一流、质量二流、服务三流的公司。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">四、如果</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">1</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）有骂没有称赞、有惩罚没有奖励。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">2</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）对企业有利的，不立刻行动。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">3</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）经常把〝再看看〞、〝再研究〞挂在嘴边。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(255,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">那么，我也只能偷偷的说，你不是一个称职的老板。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">结语</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">1</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）我不是天才，因为天才只能留在天上，我们顶多是人才，但要有执行力才算数。每个人每天都会有时间的压力、质量的压力、成本的压力及业绩的压力，没有压力不是〝工作</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">'</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">而是〝玩耍〞。本人深有同感，欠缺压力还会使我衰老。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">（</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">2</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">）去年，我们的表现平平。今年，我们目标都已确定，时间过了几个月，虽然暂时达标率不佳，但我仍深具信心，景气、政治并不可怕，怕的是没有危机意识，没有检讨的能力，没有执行的能力。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">我有一个梦：</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">我希望你们在组织中都有不可被取代的地位。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">我希望每个部门在公司有不可被取代的地位。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">我希望我们的产品、质量、服务在客户心中有不可被取代的地位。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">我希望大家努力合作，辛苦的过程可以换来年终丰富的收割。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="PADDING-RIGHT: 0pt; MARGIN-TOP: 0pt; PADDING-LEFT: 0pt; BACKGROUND: rgb(255,255,255); MARGIN-BOTTOM: 0pt; PADDING-BOTTOM: 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 22.5pt; PADDING-TOP: 0pt; TEXT-ALIGN: left"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,255); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">我希望再享受一次，达成目标后〝爽〞的感觉。</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(68,68,68); FONT-FAMILY: 'Verdana'; mso-spacerun: 'yes'"><o:p></o:p></SPAN></P>
<P class=p0 style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'"> </SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">经营前辈的提醒</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">:</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">有些规模不大的公司很努力拼业绩</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">;</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">打形象</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">做公关</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">;</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">但会被一两个内勤人员</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">接打电话时因不善言词</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">;</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">或言语太直接得罪人。有人会解释说这人是做</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">##</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">的不懂修词</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">;</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">也有大公司</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">对职员都耳提面命，广结善缘</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">至少不要得罪人</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">使一切努力白费</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">但最后功亏一篑</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">原因竟是守门口的安全人员横眉竖眼</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">口出恶言</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">得罪了来客</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">所以一间公司无论大小</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">要在业务</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">;</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">形象</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">;</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">公关等全方位努力</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">谁也不应该例外</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">因为有一个观念极为重要</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">就是全员皆兵</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">(</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">朝同方向施力</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">,</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">不容有</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">例</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">外或借口</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">)</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: '宋体'; mso-spacerun: 'yes'">的观念</SPAN><SPAN style="FONT-SIZE: 9pt; BACKGROUND: rgb(255,255,255); COLOR: rgb(0,0,0); FONT-FAMILY: ''; mso-spacerun: 'yes'">!</SPAN></P><!--EndFragment--></SPAN></DIV><!--EndFragment--> 谢谢！ <p>很有感触!</p>
<p> </p> <p>实践的总结</p>
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