坟茔弹琵琶 发表于 2009-10-30 08:32:00

六十四、《周易》与企业再造(1)

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 6.9pt; TEXT-ALIGN: center; mso-char-indent-count: .49" align=center><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">六十四、《周易》与企业再造</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="FONT-SIZE: 14pt"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.1pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">革卦，上卦为兑，下挂为离。兑为泽，离为火。火性燥，泽性湿，二物不相得，会有变动，所以“革”是“改”的意思，象征改革、变革。</SPAN><SPAN lang=EN-US><o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.1pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">《杂卦传》曰“革，去故也。”</SPAN></B><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">意思是说，革卦是指改革、去除以前的毛病。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.1pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">《彖辞传》对革卦的解释说“革，水火相息，二女同居，其志不相得，曰革。己日乃孚，革而信也。文明以说（通悦），大亨以正。革而当，其悔乃亡。天地革而四时成，汤武革命，顺乎天而应乎人，革之时大矣哉。”</SPAN></B><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">己，五行属土，古人有在土日从事与土有关的劳动、在金日从事与金属有关的劳动的风俗。大意是说，革卦，水火不相容，如同两个女人住在一起，心愿与志向不同，这就是革卦。己日得到诚信，是通过变革取得人民的信任。内心光明而外表喜悦，大亨通于正道。改革适当，忧悔就会消失。天地变革才能形成四季，武王革除了商纣的天命，顺乎天时与人心，革卦的时势意义太大了。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.1pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">革卦的初九爻曰“巩用黄牛之革。”</SPAN></B><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">意思是说，用黄牛皮制成的绳子捆牢。爻辞是在告诫人们，在改革的初期一定要慎重，如果时机不太成熟，最好用黄牛皮制成的绳子把自己栓结实。“黄牛皮制成的绳子”是有喻意的，黄色在五行中居中，它代表的是要以适中的原则约束自己的言行。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.1pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">六二爻曰“己日乃革之，征吉，无咎。”</SPAN></B><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">意思是说，在己日进行大的变革，征讨吉祥，没有灾难。这里是说明时机的重要性，只要抓住时机，便可以大显身手了。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.1pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">九三爻曰“征凶，贞厉，革言三就，有孚。”</SPAN></B><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">意思是说，征伐凶险，守正道危险，改革已实现十分之三，已取得了信任。九三爻处于改革初见成效阶段，此时应当继续将改革深入下去。否则，就只能前功尽弃了。对于一个国家来说，改革初见成效，便觉得自己实力强大了，急于攻打别国，只能是吃败仗，所以“征凶”。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.1pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">九四爻曰“悔亡，有孚改命，吉。”</SPAN></B><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">意思是说，没有悔恨，有信心改变旧的天命，吉祥。改革的信心，不是来自于天命，而是来自于自然发展规律。所以说改革要符合事物发展的规律，并且要抓住有利时机，能做到这两点，肯定会吉祥。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.1pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">九五爻曰“大人虎变，未占有孚。”</SPAN></B><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">意思是说，大人物像老虎换毛一样改变自己，不用占卜也能获得人们的信任。这时要求身为九五之尊的君王在推行改革中，要以身作则，这样就会得到众人的信任。爻辞强调的是君王的表率作用。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.1pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">上六爻曰“君子豹变，小人革面，征凶，居贞吉。”</SPAN></B><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">意思是说，君子像豹子换毛一样改变自己，小人也换了新的面貌，征讨凶险，居守正道吉祥。到了这里，说明改革已经获得较大成功了。可是在这一片大好形势下，却仍然不利于出兵打仗。为什么呢？因为小人只是革面，而没有革心。此时出兵打仗，随时都有发生政变的可能。所以在改革获得成功之后，不能认为已经大功告成了，应当继续巩固改革的业绩。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.1pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">综上所述，革卦所描述的就是一个改革、变革的过程。而且，爻辞中还指出了几个改革成功的关键点，如改革时机的把握、坚定不移的改革信心、领导者的身体力行、改革业绩的巩固等，这些是改革成功的必备要素，缺一不可，否则，改革极易流产。</SPAN></B><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">我国历史上的变革运动，初始时轰轰烈烈、最后无疾而终的例子不胜枚举，如王安石变法、戊戌变法等等。所以说，在必须变革的时刻，应该果断采取行动。只要变革的动机纯正，群众就会拥护，上下一心，坚定不移，变革就会成功。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">那么，企业如何实施变革呢？</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><SPAN lang=EN-US>2O</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">世纪</SPAN><SPAN lang=EN-US>6O</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、</SPAN><SPAN lang=EN-US>7O</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">年代以来，信息技术革命使企业的经营环境和运作方式发生了很大的变化，而西方国家经济的长期低增长又使得市场竞争日益激烈，企业面临着严峻挑战。<B style="mso-bidi-font-weight: normal">有些管理专家用</B></SPAN><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US><A title=3C理论 href="http://wiki.mbalib.com/wiki/3C%E7%90%86%E8%AE%BA"><SPAN style="COLOR: windowtext">3C</SPAN><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>理论</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">阐述了这种全新的挑战：</SPAN><SPAN lang=EN-US> <o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>1</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、顾客</SPAN><SPAN lang=EN-US>——</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">买卖双方关系中的主导权转到了顾客一方。竞争使顾客对商品有了更大的选择余地；随着生活水平的不断提高，顾客对各种产品和服务也有了更高的要求。</SPAN><SPAN lang=EN-US> <o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>2</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、竞争</SPAN><SPAN lang=EN-US>——</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">技术进步使竞争的方式和手段不断发展，发生了根本性的变化。越来越多的</SPAN><SPAN lang=EN-US><A title=跨国公司 href="http://wiki.mbalib.com/wiki/%E8%B7%A8%E5%9B%BD%E5%85%AC%E5%8F%B8"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>跨国公司</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">越出国界，在逐渐走向一体化的全球市场上展开各种形式的竞争，美国企业面临日本、欧洲企业的竞争威胁。</SPAN><SPAN lang=EN-US> <o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>3</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、变化</SPAN><SPAN lang=EN-US>——</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">市场需求日趋多变，</SPAN><SPAN lang=EN-US><A title=产品寿命周期 href="http://wiki.mbalib.com/wiki/%E4%BA%A7%E5%93%81%E5%AF%BF%E5%91%BD%E5%91%A8%E6%9C%9F"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>产品寿命周期</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">的单位已由年趋于月，技术进步使企业的生产、服务系统经常变化，这种变化已经成为持续不断的事情。因此在</SPAN><SPAN lang=EN-US><A title=大量生产 href="http://wiki.mbalib.com/wiki/%E5%A4%A7%E9%87%8F%E7%94%9F%E4%BA%A7"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>大量生产</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、大量消费的环境下发展起来的企业经营</SPAN><SPAN lang=EN-US><A title=管理模式 href="http://wiki.mbalib.com/wiki/%E7%AE%A1%E7%90%86%E6%A8%A1%E5%BC%8F"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>管理模式</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">已无法适应快速变化的市场。</SPAN><SPAN lang=EN-US> <o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">面对这些挑战，企业只有在更高水平上进行一场根本性的改革与创新，才能在低速增长时代增强自身的竞争力。</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">在这种背景下，结合美国企业为挑战来自日本、欧洲的威胁而展开的实际探索，</SPAN><SPAN lang=EN-US>1993</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">年美国</SPAN><SPAN style="FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">麻省理工学院教授</SPAN><SPAN lang=EN-US style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-fareast-language: ZH"><A title=迈克尔·哈默 href="http://wiki.mbalib.com/wiki/%E8%BF%88%E5%85%8B%E5%B0%94%C2%B7%E5%93%88%E9%BB%98"><SPAN lang=ZH style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">迈克尔·哈默</SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">和</SPAN><SPAN lang=EN-US style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-fareast-language: ZH"><A title=CSC管理顾问公司 href="http://wiki.mbalib.com/w/index.php?title=CSC%E7%AE%A1%E7%90%86%E9%A1%BE%E9%97%AE%E5%85%AC%E5%8F%B8&amp;action=edit"><SPAN style="COLOR: windowtext">CSC</SPAN><SPAN lang=ZH style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">管理顾问公司</SPAN></A></SPAN><SPAN lang=ZH style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt; mso-fareast-language: ZH">董事长</SPAN><SPAN style="FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">詹姆斯·钱皮</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">出版了</SPAN><SPAN lang=EN-US><A title=《再造企业》 href="http://wiki.mbalib.com/wiki/%E3%80%8A%E5%86%8D%E9%80%A0%E4%BC%81%E4%B8%9A%E3%80%8B"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>《再造企业》</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">一书，书中认为：“</SPAN><SPAN lang=EN-US>20</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">年来，没有一个管理思潮能将美国的竞争力倒转过来，如</SPAN><SPAN lang=EN-US><A title=目标管理 href="http://wiki.mbalib.com/wiki/%E7%9B%AE%E6%A0%87%E7%AE%A1%E7%90%86"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>目标管理</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、多样化、</SPAN><SPAN lang=EN-US><A title=Z理论 href="http://wiki.mbalib.com/wiki/Z%E7%90%86%E8%AE%BA"><SPAN style="COLOR: windowtext">Z</SPAN><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>理论</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、</SPAN><SPAN lang=EN-US><A title=零基预算 href="http://wiki.mbalib.com/wiki/%E9%9B%B6%E5%9F%BA%E9%A2%84%E7%AE%97"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>零基预算</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">，</SPAN><SPAN lang=EN-US><A title=价值分析 href="http://wiki.mbalib.com/wiki/%E4%BB%B7%E5%80%BC%E5%88%86%E6%9E%90"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>价值分析</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、</SPAN><SPAN lang=EN-US><A title=分权 href="http://wiki.mbalib.com/wiki/%E5%88%86%E6%9D%83"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>分权</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、</SPAN><SPAN lang=EN-US><A title=质量圈 href="http://wiki.mbalib.com/wiki/%E8%B4%A8%E9%87%8F%E5%9C%88"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>质量圈</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、追求卓越、结构重整、文件管理、</SPAN><SPAN lang=EN-US><A title=走动式管理 href="http://wiki.mbalib.com/wiki/%E8%B5%B0%E5%8A%A8%E5%BC%8F%E7%AE%A1%E7%90%86"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>走动式管理</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、</SPAN><SPAN lang=EN-US><A title=矩阵管理 href="http://wiki.mbalib.com/wiki/%E7%9F%A9%E9%98%B5%E7%AE%A1%E7%90%86"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>矩阵管理</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、内部创新及一分钟决策等”。</SPAN><SPAN lang=EN-US>1995</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">年，钱皮又出版了《再造管理》。哈默与钱皮提出应在新的企业运行空间条件下，改造原来的工作流程，以使企业更适应未来的生存发展空间。这一全新的思想震动了管理学界，一时间“企业再造”、“流程再造”成为大家谈论的热门话题，哈默和钱皮的著作以极快的速度被大量翻译、传播。与此有关的各种刊物、演讲会也盛行一时，在短短的时间里该理论便成为全世界企业以及学术界研究的热点。</SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.1pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0"><B style="mso-bidi-font-weight: normal"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt">企业再造</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=ZH style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: Arial; mso-fareast-language: ZH">也译为公司再造、再造工程</SPAN></B><B><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: Arial">、</SPAN></B><B><SPAN lang=ZH style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: Arial; mso-fareast-language: ZH">企业流程再造（</SPAN></B><B><SPAN lang=EN-US style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt; mso-fareast-language: ZH">BPR</SPAN></B><B><SPAN lang=ZH style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: Arial; mso-fareast-language: ZH">）</SPAN></B><B><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: Arial">。它</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt">就是重新设计和安排企业的整个生产、服务和经营过程，使之合理化；通过对企业原来生产经营过程的各个方面、每个环节进行全面的调查研究和细致分析，对其中不合理、不必要的环节进行彻底的变革。企业再造包括</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt"><A title=企业战略再造 href="http://wiki.mbalib.com/wiki/%E4%BC%81%E4%B8%9A%E6%88%98%E7%95%A5%E5%86%8D%E9%80%A0"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>企业战略再造</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt">、</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt"><A title=企业文化再造 href="http://wiki.mbalib.com/wiki/%E4%BC%81%E4%B8%9A%E6%96%87%E5%8C%96%E5%86%8D%E9%80%A0"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>企业文化再造</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt">、</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt"><A title=市场营销再造 href="http://wiki.mbalib.com/wiki/%E5%B8%82%E5%9C%BA%E8%90%A5%E9%94%80%E5%86%8D%E9%80%A0"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>市场营销再造</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt">、</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt"><A title=企业组织再造 href="http://wiki.mbalib.com/wiki/%E4%BC%81%E4%B8%9A%E7%BB%84%E7%BB%87%E5%86%8D%E9%80%A0"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>企业组织再造</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt">、</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt"><A title=企业生产流程再造 href="http://wiki.mbalib.com/wiki/%E4%BC%81%E4%B8%9A%E7%94%9F%E4%BA%A7%E6%B5%81%E7%A8%8B%E5%86%8D%E9%80%A0"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>企业生产流程再造</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt">和</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt"><A title=质量控制系统再造 href="http://wiki.mbalib.com/w/index.php?title=%E8%B4%A8%E9%87%8F%E6%8E%A7%E5%88%B6%E7%B3%BB%E7%BB%9F%E5%86%8D%E9%80%A0&amp;action=edit"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>质量控制系统再造</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 10.5pt">。</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt"> <o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 15.05pt; LINE-HEIGHT: 150%; mso-char-indent-count: 1.5"><B><SPAN lang=EN-US style="FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-fareast-language: ZH">BPR</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">在具体实施过程中，可以按以下程序进行。</SPAN><SPAN lang=EN-US> <o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN><SPAN lang=EN-US> 1</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、对原有流程进行全面的功能和效率分析，发现其存在问题。</SPAN><SPAN lang=EN-US> <o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">根据企业现行的作业程序，绘制细致、明了的作业流程图。一般地说，原来的作业程序是与过去的市场需求、技术条件相适应的，并由一定的</SPAN><SPAN lang=EN-US><A title=组织结构 href="http://wiki.mbalib.com/wiki/%E7%BB%84%E7%BB%87%E7%BB%93%E6%9E%84"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>组织结构</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、作业规范作为其保证的。当市场需求、技术条件发生的变化使现有作业程序难以适应时，作业效率或组织结构的效能就会降低。因此，必须从以下方面分析现行作业流程的问题：</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>a</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、功能障碍：随着技术的发展，技术上具有不可分性的团队工作，个人可完成的工作额度就会发生变化，这就会使原来的作业流程或者支离破碎，增加</SPAN><SPAN lang=EN-US><A title=管理成本 href="http://wiki.mbalib.com/wiki/%E7%AE%A1%E7%90%86%E6%88%90%E6%9C%AC"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>管理成本</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">或者核算单位太大造成权责利脱节，并会造成</SPAN><SPAN lang=EN-US><A title=组织机构设计 href="http://wiki.mbalib.com/wiki/%E7%BB%84%E7%BB%87%E6%9C%BA%E6%9E%84%E8%AE%BE%E8%AE%A1"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>组织机构设计</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">的不合理，形成企业发展的瓶颈；</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>b</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、重要性：不同的作业流程环节对企业的影响是不同的。随着市场的发展，顾客对产品、服务需求的变化，作业流程中的关键环节以及各环节的重要性也在变化；</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>c</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、可行性：根据市场、技术变化的特点及企业的现实情况，分清问题的轻重缓急，找出流程再造的切入点。为了对上述问题的认识更具有针对性，还必须深入现场，具体观测、分析现存作业流程的功能、制约因素以及表现的关键问题。</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　<B style="mso-bidi-font-weight: normal">　</B></SPAN><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US> 2</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、设计新的流程改进方案，并进行评估。</SPAN><SPAN lang=EN-US> <o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">为了设计更加科学、合理的作业流程，必须群策群力、集思广益、鼓励创新。在设计新的流程改进方案时，可以考虑：</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>a</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、将现在的数项业务或工作组合，合并为一；</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>b</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、工作流程的各个步骤按其自然顺序进行；</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>c</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、给予职工参与决策的权力；</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>d</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、为同一种工作流程设置若干种进行方式；</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>e</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、工作应当超越组织的界限，在最适当的场所进行；</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>f</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、尽量减少检查、控制、调整等管理工作；</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN lang=EN-US>g</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、设置项目负责人。</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">对于提出的多个流程改进方案，还要从成本、效益、技术条件和风险程度等方面进行评估，选取可行性强的方案。</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US> 3</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、制定与流程改进方案相配套的组织结构、</SPAN><SPAN lang=EN-US><A title=人力资源 href="http://wiki.mbalib.com/wiki/%E4%BA%BA%E5%8A%9B%E8%B5%84%E6%BA%90"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>人力资源</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">配置和业务规范等方面的改进规划，形成系统的企业再造方案。</SPAN><SPAN lang=EN-US> <o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">企业</SPAN><SPAN lang=EN-US><A title=业务流程 href="http://wiki.mbalib.com/wiki/%E4%B8%9A%E5%8A%A1%E6%B5%81%E7%A8%8B"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>业务流程</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">的实施，是以相应组织结构、人力资源配置方式、业务规范、沟通渠道甚至</SPAN><SPAN lang=EN-US><A title=企业文化 href="http://wiki.mbalib.com/wiki/%E4%BC%81%E4%B8%9A%E6%96%87%E5%8C%96"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>企业文化</SPAN></SPAN></A></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">作为保证的，所以，只有以流程改进为核心形成系统的企业再造方案，才能达到预期的目的。</SPAN><SPAN lang=EN-US> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US> 4</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">、组织实施与</SPAN><SPAN lang=EN-US><A title=持续改善 href="http://wiki.mbalib.com/wiki/%E6%8C%81%E7%BB%AD%E6%94%B9%E5%96%84"><SPAN lang=EN-US style="COLOR: windowtext; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''"><SPAN lang=EN-US>持续改善</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">。</SPAN><SPAN lang=EN-US> <o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">　　</SPAN> <SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''">实施企业再造方案，必然会触及原有的利益格局。因此，必须精心组织，谨慎推进。既要态度坚定，克服阻力，又要积极宣传，形成共识，以保证企业再造的顺利进行。</SPAN> </P>
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