上善若水噢 发表于 2009-10-13 23:02:30

[转帖]是谁扼杀了员工的敬业度？

&nbsp;&nbsp;&nbsp;&nbsp; <span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">从</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">2007</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">年底到</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">2008</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">年初，盖洛普在全球范围内进行了一次</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">“</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">员工敬业度和工作环境研究</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">”</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">，据此于</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">2008</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">年</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">10</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">月发布的调查报告显示，中国员工的敬业度指数大大低于美英等发达市场，同时也低于泰国等一些亚洲邻国。</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></span>
<p style="WORD-BREAK: break-all; TEXT-INDENT: 24pt; LINE-HEIGHT: 17.25pt"><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">在中国，敬业员工的比例为</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">9%</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">，怠工员工为</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">19%</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">，其余的为从业状态，即把本职工作做好，没有特别多的激情去做分外的事情。将敬业员工的比例和怠工员工的比例相比，就得出了员工敬业度指数，在中国，这一指数约为</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">0.5</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">：</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">1</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">，即有一个敬业的员工，就有两个怠工的员工，而美国的敬业度指数是</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">1.5:1</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">，澳大利亚和巴西的敬业度指数都是</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">1.2:1</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">，泰国的敬业度指数是</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">1:1</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">，英国的敬业度指数则是</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'">0.7:1</span><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'">。</span></p>
<p style="WORD-BREAK: break-all; TEXT-INDENT: 24pt; LINE-HEIGHT: 17.25pt"><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'"><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA">这是一组让任何一位企业管理人员都不得不重视的数据。为什么会有如此低的员工敬业度？是谁扼杀了员工的敬业度？</span><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'; mso-fareast-font-family: 宋体; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA"> </span></span></p>
<p style="WORD-BREAK: break-all; TEXT-INDENT: 24pt; LINE-HEIGHT: 17.25pt"><span style="FONT-SIZE: 10.5pt; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'; mso-bidi-font-family: 'Times New="New"Roman'"><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'; mso-fareast-font-family: 宋体; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA">&nbsp;欢迎家园朋友们的讨论！</span></span><span lang="EN-US" style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New="New"Roman'"><o:p></o:p></span></p>

zlqxiao 发表于 2009-10-14 10:11:07

<p>中国人多！</p>

lovingspam 发表于 2009-10-15 18:22:55

<p>中层经理职位 </p>

上善若水噢 发表于 2009-10-15 20:46:19

<p>现在的企业过多的关注员工满不满意，而忽略了员工敬不敬业。</p>
<p>只是，员工敬业和员工满意之间有什么关系么？</p>
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