叶东点评乔致庸用人策略（三）
<P class=MsoNormal style="BACKGROUND: #f9f9f9; MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan" align=left><SPAN lang=EN-US style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p><SPAN style="FONT-SIZE: 12pt"> </SPAN></o:p></SPAN></P><P class=MsoNormal style="BACKGROUND: #f9f9f9; MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 12pt"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">乔致庸不拘一格的用人策略以及孙茂才的聪明智慧的充分发挥，使得乔家迅速走出困境并实现了“货通天下”的理想。但后来孙茂才并不赞同乔致庸进入票号业，而且想霸占乔家的产业，以致于被乔致庸赶出了乔家。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="BACKGROUND: #f9f9f9; MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 12pt"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">尽管孙茂才不赞同乔致庸进入票号业有一定的道理。但要思考一个问题：当你与老板意见不同时，而老板坚持自己的想法，你怎么办？两个选择：要么离开；要么不折不扣执行老板的想法。如果你的追求与价值观与企业不相吻合，你可以离开寻找与你追求价值观相吻合的公司。而选择留下，你就必须去执行，下属永远是下属，智囊永远智囊，并不具备对财产的拥有权以及最终的决策权。可能你知道不可能，但你必须去执行。也只有执行，才能知道最终是否可能。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="BACKGROUND: #f9f9f9; MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 12pt"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">如果站在企业的角度，则要去思考究竟选择什么样的人才。按照能力如何、是否认同价值观两个维度，可以将员工分为四种类型，如以下表格：</SPAN><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></SPAN></P>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">D</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P></TD>
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<P class=MsoNormal style="BACKGROUND: #f9f9f9; MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 12pt"><SPAN lang=EN-US style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">A</SPAN><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">员工是企业最宝贵的资源，根据<SPAN lang=EN-US>28</SPAN>原理这部分员工创造了企业大部分的利润，因此企业应想方设法留下他们。<SPAN lang=EN-US>B</SPAN>员工认同企业的价值观但能力不强，对于这样的员工企业可以通过一段时间的培养，看其能力能否得到提升。如果提升不了，那只有将一些简单的没有技术含量的打杂工作交给他，实在不行那只能淘汰。企业不能养闲人，光有认同光有忠诚是不够的，不能为企业创造价值就是在损害价值。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="BACKGROUND: #f9f9f9; MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 12pt"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">对于既没有能力又不认同企业价值观的<SPAN lang=EN-US>C</SPAN>员工只能淘汰。那对于<SPAN lang=EN-US>D</SPAN>员工怎么办？不同的人又不同的看法，笔者认为对于这种人最好淘汰，尽管能力很强但也有可能产生强大的破坏力，这种破坏力一旦产生就有可能是致命性的，有可能是万劫不复。有人会说可以教育他啊，用企业的文化感化他，让他做出改变。不是没有这样的可能性，但这种可能性太低了因为一个人的价值观秉性是长期形成的，这是很难改变的。还有人会说我可以派多人防着他，首先派多人成本就很高，其次只要你一防他，其工作积极性就会降低，就会降低工作的主观能动性，有可能由能力很强变的“不强”。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="BACKGROUND: #f9f9f9; MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 12pt"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">那我们看看乔致庸是怎么处置有能力但不认同乔致庸“汇通天下”这个理想的孙茂才。乔致庸并没有直接让孙茂才离开乔家，直接让孙茂才离开乔家有点不近人情毕竟其曾经为乔家做出了巨大的贡献。孙茂才有经商智慧以及管理能力，那我乔致庸就让你去管茶山，让你远离票号业，远离决策中心。而后乔致庸找到了既有能力，又有与其有着同样抱负的潘为严，从而帮其实现了汇通天下的理想。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="BACKGROUND: #f9f9f9; MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 12pt"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">孙茂才在管理茶山时，克扣工人工资、经常光临红楼院等，这是明显违反乔家的祖训，也与乔致庸新立下的制度格格不入，但乔致庸并没有按照制度去处理。这里有一点，读者朋友需要注意：管理是分层次的，对于不同层级的员工应该采取不同的管理方法。低层员工靠制度，中层员工靠流程，高层员工靠情感。制度是异常重要的，这点后面文章会论述到。而对于高层，不能全靠制度，更多的是情感，靠情感感化他。可并不等于我不防备他，不怕一万只防万一。乔致庸是信任孙茂才的，但孙茂才违反制度的事情，乔致庸一清二楚。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="BACKGROUND: #f9f9f9; MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 12pt"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">（未完待续）</SPAN><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US><o:p><SPAN style="FONT-SIZE: 12pt; FONT-FAMILY: "> </SPAN></o:p></SPAN></P> 顶 <p>受教了</p>
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