第三方物流的失败！
<DIV>转自《六西格玛物流》，说出了目前合同物流的困境原因所在，贴在此借以共同思考和改进。</DIV><DIV> </DIV>
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<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 15pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=20 height=37 x:num="1">1</TD>
<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 263.25pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=351 height=37>客户一开始没有提供准确信息，导致3pl没有意识到并低估了初始概算时的合同报价</TD></TR>
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<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 15pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=20 height=37 x:num="2">2</TD>
<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 263.25pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=351 height=37>3pl急于得到业务，没有考虑到所有的成本及组成部分，以至于价格过低并且承诺太多</TD></TR>
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<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 15pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=20 height=37 x:num="3">3</TD>
<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 263.25pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=351 height=37>客户认为物流职能的每个方面都应该留给3pl来处理</TD></TR>
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<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 15pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=20 height=37 x:num="4">4</TD>
<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 263.25pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=351 height=37>3pl在没有资源来实施的情况下接了新的业务，并且没有能力来长期来运作此业务</TD></TR>
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<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 15pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=20 height=37 x:num="5">5</TD>
<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 263.25pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=351 height=37>客户没有设立期望、标准和衡量标准来定义关系的成败</TD></TR>
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<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 15pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=20 height=37 x:num="6">6</TD>
<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 263.25pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=351 height=37>3pl没有听或是记录下来客户之声，最后未能理解客户的需求或期望</TD></TR>
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<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 15pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=20 height=37 x:num="7">7</TD>
<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 263.25pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=351 height=37>3pl没有到位的、支撑持续改善的一套正式基础系统，进而导致启动阶段开始后，与客户的关系停滞</TD></TR>
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<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 15pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=20 height=37 x:num="8">8</TD>
<TD class=et2 style="BORDER-RIGHT: #000000 0.5pt solid; BORDER-TOP: #000000 0.5pt solid; FONT-WEIGHT: 400; FONT-SIZE: 10pt; VERTICAL-ALIGN: middle; BORDER-LEFT: #000000 0.5pt solid; WIDTH: 263.25pt; COLOR: #000000; BORDER-BOTTOM: #000000 0.5pt solid; FONT-STYLE: normal; WHITE-SPACE: normal; HEIGHT: 27.75pt; TEXT-ALIGN: left; TEXT-DECORATION: none; mso-protection: locked visible" width=351 height=37>由于关系只是建立在降低成本这个唯一的目标上，以致在运作开始后无法计算、确认或者否决这个目标的实施情况</TD></TR></TBODY></TABLE></DIV>
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