sichouzhil 发表于 2008-10-31 10:49:57

客户是要下来的—老刘原创

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 108.4pt; LINE-HEIGHT: 150%; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 4.5; mso-pagination: widow-orphan"><B><SPAN style="FONT-SIZE: 24pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">客户是要下来的<SPAN lang=EN-US><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></SPAN></B></P>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan"><B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"></SPAN></B>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan"><B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">销售的基本原则就是满足客户需求,解决客户问题。</SPAN></B><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"></SPAN></B>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">你说什么不重要,重要的是客户想听什么。你说出来什么不重要,重要的是你要让客户相信你说的。</SPAN></B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">最差劲的销售方法就是:我有一个产品,有多牛又有多好,价位很便宜,你来买吧!<SPAN lang=EN-US><BR></SPAN>&nbsp;&nbsp;&nbsp; </SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">一个优秀<SPAN lang=EN-US>sales</SPAN>的销售准则应该是:客户有问题,你来帮助他解决。客户有需求,你来满足他。而不是你有需求(卖产品出去),客户来满足。那么到底我们的客户有什么样的需求呢,总结起来无外乎以下几点:</SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN lang=EN-US><o:p></o:p></SPAN></SPAN>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN style="mso-list: Ignore">1.<SPAN style="FONT: 7pt ''">&nbsp;&nbsp;&nbsp; </SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">招商的需求(祖国河山一片红)</SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN lang=EN-US><o:p></o:p></SPAN></SPAN>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN style="mso-list: Ignore">2.<SPAN style="FONT: 7pt ''">&nbsp;&nbsp;&nbsp; </SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">推广的需求(谁不想名扬天下)</SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN lang=EN-US><o:p></o:p></SPAN></SPAN>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN style="mso-list: Ignore">3.<SPAN style="FONT: 7pt ''">&nbsp;&nbsp;&nbsp; </SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">大量贩卖的需求(大量走货,想想都爽!)</SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN lang=EN-US><o:p></o:p></SPAN></SPAN>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN style="mso-list: Ignore">4.<SPAN style="FONT: 7pt ''">&nbsp;&nbsp;&nbsp; </SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">成为行业标准的需求(我的地盘、我做主)</SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN lang=EN-US><o:p></o:p></SPAN></SPAN>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN style="mso-list: Ignore">5.<SPAN style="FONT: 7pt ''">&nbsp;&nbsp;&nbsp; </SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">提升质量的需求(酒好不怕巷子深)</SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN lang=EN-US><o:p></o:p></SPAN></SPAN>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN style="mso-list: Ignore">6.<SPAN style="FONT: 7pt ''">&nbsp;&nbsp;&nbsp; </SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">提升管理效率的需求(高效运作)</SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN lang=EN-US><o:p></o:p></SPAN></SPAN>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN style="mso-list: Ignore">7.<SPAN style="FONT: 7pt ''">&nbsp;&nbsp;&nbsp; </SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">资本的需求(更多的资金支持)</SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN lang=EN-US><o:p></o:p></SPAN></SPAN>&nbsp;</DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 71.7pt; TEXT-INDENT: -17.85pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN style="mso-list: Ignore">8.<SPAN style="FONT: 7pt ''">&nbsp;&nbsp;&nbsp; </SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">多元化发展的需求(开创蓝海)<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"></SPAN></B>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">如果你能让客户觉得你能够帮到他,他自然就愿意和你打交道。在沟通的过程中,客户认为你是一个可以相信的人,而你的产品可以帮他解决问题,现在购买还可以享受到很超值的价格,那么成功一定是必然的。</SPAN></B><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"></SPAN></B>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">发掘需求靠问</SPAN></B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">,您公司有网站吗?公司在网络推广这一块都做了哪些?咱们公司目前客户都是怎么找的呢?您目前业务怎么做呢?是业务人员全国各地跑吗?您目前在销售当中主要遇到哪些困难?如果网库可以给您带来业务的拓展,您会不会考虑跟我们合作?<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"></SPAN></B>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">答案就在问题里</SPAN></B><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">,</SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">问题问得好,不但可以找到客户需求,更能有助于直接成交。你是否准备好了十个以上、至少五层深的专业问题?你是否明确这些问题是要引导出客户什么样的需求?找到需求就好比医生已经确诊,开药就是水到渠成的事情了。当你知道的客户的真正需求,告诉他你提供的解决方案是什么,你的产品怎样去实现。“曾经有一款如此可以满足客户需求的产品摆在眼前<SPAN lang=EN-US>......</SPAN>”客户的手已经去掏钱包了。<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"></SPAN></B>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">小心!</SPAN></B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">很多单就死在下面这个环节,客户感兴趣并不等于就会掏钱购买,报价策略很重要。客户一旦感兴趣,很自然就会询问你的价格。菜鸟级的销售往往就很高兴地报出价格,结局无非三种:</SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN lang=EN-US><o:p></o:p></SPAN></SPAN>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 42pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l1 level1 lfo2; tab-stops: list 42.0pt" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN style="mso-list: Ignore">1、</SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">客户觉得价格太高,买不起——<B style="mso-bidi-font-weight: normal">放弃。</B></SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 42pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l1 level1 lfo2; tab-stops: list 42.0pt" align=left><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><STRONG></STRONG><SPAN lang=EN-US><o:p></o:p></SPAN></SPAN>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 42pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l1 level1 lfo2; tab-stops: list 42.0pt" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN style="mso-list: Ignore">2、</SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">客户觉得价格刚刚好,买得起——<B style="mso-bidi-font-weight: normal">掏钱或者要求优惠。</B></SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt 42pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l1 level1 lfo2; tab-stops: list 42.0pt" align=left><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN lang=EN-US><o:p></o:p></SPAN></SPAN>&nbsp;</DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 42pt; TEXT-INDENT: -18pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-pagination: widow-orphan; mso-list: l1 level1 lfo2; tab-stops: list 42.0pt" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><SPAN style="mso-list: Ignore">3、</SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">客户觉得价格太低,怀疑效果以及服务——<B style="mso-bidi-font-weight: normal">犹豫或者咨询身边的人,不可控因素增加,如果他咨询竞争对手的话,十有八九你就挂了。</B><SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"></SPAN></B>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">切记切记!!千万不要急于报价!!!</SPAN></B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">很多人以为客户询价离成交就不远了,看似咫尺,实则天涯。<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"></SPAN></B>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">正确的报价策略是:<SPAN style="mso-bidi-font-weight: bold">先判断后报价,先价值后价格,先服务后收费!!</SPAN></SPAN></B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">报价前还是要问,通过询问判断客户的购买能力,比如询问客户曾经购买过什么同类产品?都是什么价位?当你心里对客户的购买能力有了一个明确的判断,再结合相应的产品,告诉客户你这款产品的实际价值以及能给客户提供的服务,再报价格。“一个能够满足客户需求并且价位可以承受的产品,还能提供这么多额外的价值和服务,仅卖<SPAN lang=EN-US>xxx</SPAN>元,<B>如果现在购买<SPAN lang=EN-US>,</SPAN></B>还能获得<SPAN lang=EN-US>x</SPAN>项优惠和服务<SPAN lang=EN-US>……</SPAN>您会选择拥有多少呢?<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"></SPAN></B>&nbsp;</DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24.1pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">你敢要吗?</SPAN></B><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">当你说清了你的产品和服务之后,接下来的动作就是不断地要,要客户的公司资料,要客户确认合同,要客户给你承诺,要客户选择优惠,要客户给你付款,要客户给你转介绍,要客户购买更多产品<SPAN lang=EN-US>……</SPAN><B style="mso-bidi-font-weight: normal">江山是打下来的,客户是要下来的,敢要就一定会得到。<SPAN lang=EN-US><o:p></o:p></SPAN></B></SPAN></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-char-indent-count: 2.0; mso-pagination: widow-orphan" align=left><SPAN lang=EN-US style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p>&nbsp;</o:p></SPAN></P>
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