菲歌 发表于 2008-1-10 15:28:25

[转帖]顾问挨打(真人真事)

<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 26.25pt; mso-char-indent-count: 2.5;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">南京于我是一个恶梦。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 26.25pt; mso-char-indent-count: 2.5;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">距离那个恶梦已经十二个多小时了,疼痛,愤愤不平充斥了我的心与全身</span><span lang="EN-US"><font face="">,</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">我还是不能摆脱这个恶梦的纠缠</span><span lang="EN-US"><font face="">!</font></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 26.25pt; mso-char-indent-count: 2.5;"><chsdate wst="on" year="2007" day="11" islunardate="False" isrocdate="False"></chsdate><span lang="EN-US"><font face="">2007</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">年</span><span lang="EN-US"><font face="">12</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">月</span><span lang="EN-US"><font face="">11</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">日</span><chsdate></chsdate><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">我被叫往南京去拿一笔南京服务项目的尾款,事先我多次通过电话、短信、邮件等方式联系该项目的委托方联系人</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">,但一直没有音讯,直至我找到该企业负责人</span><span lang="EN-US"><font face="">C</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">,通过她我了解到一两个月前尾款已被</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">拿去,在我多次与她沟通、发出请求法律援助的通告后,</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">才与我主动联系,让我找另外一个</span><span lang="EN-US"><font face="">W</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">经理,后面我通过电话又与</span><span lang="EN-US"><font face="">C</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">确认,她表示会处理。当日晚接到</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">的电话,意思是让我去南京拿钱解决问题,当时我想让我老公介入,但是被她拒绝了,随后通话中止。后来我想了解具体地方,回了个电话过去,但接通后就被其挂断了,这就是前因。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 26.25pt; mso-char-indent-count: 2.5;"><span lang="EN-US"><font face="">12</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">月</span><span lang="EN-US"><font face="">11</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">日早九点我们在网络地址的指引下来到红山路该咨询公司找到了</span><span lang="EN-US"><font face="">C</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">,</span><span lang="EN-US"><font face="">C</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">非常生气我的到访,并一再责成我和</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">的沟通不良(当时联系</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">,被告知她出差九洲,要到下午两点才能回),在万般无奈下我同意了她约在网板路</span><span lang="EN-US"><font face="">14</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">号解决的要求。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US"><span style="mso-spacerun: yes;"><font face="">&nbsp;&nbsp;&nbsp;&nbsp; </font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">事后我才知道这是一个小区,到那时已是下午一点二十,打电话她未接,在随后发短信的联系之后接她短信告知等会,一天未吃饭的我们随后在附近的农贸市场随便解决了一下,在返回</span><span lang="EN-US"><font face="">14</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">号时买水果因零钱有些破被拒收放弃了带水果去的打算。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 31.5pt; mso-char-indent-count: 3.0;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">下午两点我们被告知到网板路</span><span lang="EN-US"><font face="">14</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">号</span><span lang="EN-US"><font face="">7</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">栋</span><span lang="EN-US"><font face="">304</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">室解决问题,走进房间才发现那是一个三室一厅的房子,屋子里光线特别暗,厅内灯被告知坏了,我和我老公的到访让她和另外一个</span><span lang="EN-US"><font face="">W</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">经理非常意外,在随后的沟通过程中,</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">以我未完成所有的培训为由要求苛扣一部分费用,而其所称的相应培训是在我们协议外的内容,就协议内外问题我们做了相应的争论,在客户已支付全部尾款数月的情况下,我们要求将六千元尾款全部支付,但被对方告知一份辅导计划中间有两项目</span><span lang="EN-US"><font face="">SPC</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">和</span><span lang="EN-US"><font face="">FMEA</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">未完成,另外一个内审尚缺一天,此计划未被顾客书面签字认可,但被其在追逼数月尾款后拿出来作为多次联系不果不付尾款的原因,对于这点我们不能认同,</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">在此状况下抢走桌上协议,因为此份协议是唯一有效的凭证,在明了此情况下,我老公极力想从</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">手中抢回协议,无奈协议被撕,另外的</span><span lang="EN-US"><font face="">W</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">经理见状奔过来就打我老公,后面两人扭打至墙角,</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">见状上去协助</span><span lang="EN-US"><font face="">W</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">扯我老公头发,我当时见状也过去帮忙把</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">拉开,此时协议被老公抢回部分,我称报</span><span lang="EN-US"><font face="">110</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">随即拔号,在还未拔完整时被</span><span lang="EN-US"><font face="">W</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">打掉手机且人被重重推到靠门边的地上,随后我打开门,并声称已录音,直接去找法院朋友帮忙,在此状况下</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">想挽回,一直追到楼下想私了,我下楼将所在区状况及我个人状况进行了拍摄,此时的我思想错综复杂,想到长这么大从未打过架,吃过这种亏,到如今作为一个高级知识分子竟然为了能补上房款的缺口六千被人骗打。。。。。。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US"><span style="mso-spacerun: yes;"><font face="">&nbsp;&nbsp;&nbsp;&nbsp; </font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">最终在考虑协议被毁、能及时还清房款的情况下忍辱和她们签下收取大部分尾款的收据,并且在上面写上余下的尾款待培训后支付的收条。(在与顾客的后期服务中我曾多次提到免费帮他们再做些培训,包括在此次来宁前也想借此机会帮他们培训两天,因对方时间原因被取消)</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US"><span style="mso-spacerun: yes;"><font face="">&nbsp;&nbsp;&nbsp; </font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">下午</span><span lang="EN-US"><font face="">4</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">点我们来到工行,途中我打电话和客户说明了情况想请他们协助出来担保,随后我知道客户已把此项目了结,不可能再以任何借口要求该公司提供培训,至此我想到的是客户的关系还是要维持,能索要部分尾款也好,于是在他们以字迹不正为由要求重写收条时重写了一份,在银行过程他们借机录音拍摄。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.75pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">下午</span><span lang="EN-US"><font face="">4</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">点半办理完转账我们购票返还昆山,随后我发现双膝青紫,胳膊被抓出血印,且头发几缕被抓掉,整个人狼狈不堪且身心俱累。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.75pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'times new roman'; mso-hansi-font-family: 'times new roman';">今天我把它写下来,不能说我对南京已彻底失望,因为我相信在读者上展现的那些让我流泪的、发愿要一辈子做好人的南京人还是多数的,但是同志们啊,那少数的几个还是需要我们来引以为戒的啊。</span></p>

菲歌 发表于 2008-1-10 15:29:48

<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.75pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">后记</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.75pt;"><span lang="EN-US"><span style="mso-spacerun: yes;"><font face="">&nbsp;</font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">说起来整个案子做得并不顺利,以</span><span lang="EN-US"><font face="">TL</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">的辅导价格一般是</span><span lang="EN-US"><font face="">18000</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">元以上,最初被</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">欺骗,(以</span><span lang="EN-US"><font face="">15000</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">的价格签下了该单),后知对方没有</span><span lang="EN-US"><font face="">ISO</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">的基础,后要求提至</span><span lang="EN-US"><font face="">18000</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">,最终经协商</span><span lang="EN-US"><font face="">T</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">说让其领证即可,其它不需要花费多少心血,后面也就没再说什么,但协议还是签了两种条件,最终仍按总数</span><span lang="EN-US"><font face="">15000</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">履行了。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US"><span style="mso-spacerun: yes;"><font face="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">在从</span><span lang="EN-US"><font face="">3</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">月开始和客户的服务过程中,因负责的人员</span><span lang="EN-US"><font face="">C</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">总长期出差驻守外地,审核地点分在南京和无锡,在很多情况得不到正常开展的情况下,在</span><span lang="EN-US"><font face="">6</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">月就认证时间及辅导问题有过抱怨(前期因为对代维工作不太了解造成文件部分有些不实际),针对此问题我和公司</span><span lang="EN-US"><font face="">w</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">董沟通,并在随后的时间,通过非常密集的方式在无锡和南京分别做了辅导和培训,最终在八月十六号通过认证,</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US"><span style="mso-spacerun: yes;"><font face="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">从前期</span><span lang="EN-US"><font face="">3</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">月到</span><span lang="EN-US"><font face="">6</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">月底的进展停滞、客户在认证上的意识淡薄颇有微词到后期客户上下一心、积极配合与共同努力,这对于我来说也是一个经验累积和学习的过程,不论如何,我会履行对客户的承诺,这是任何事实改变不了的、也是我作为咨询老师的一个最起码的承诺,但是回想起兼职咨询师在服务过程中所涉及到的种种风险(包括性命和尊言的赌注),心里非常失望,我想是该改变方向了。</span></p>

菲歌 发表于 2008-1-10 15:30:55

<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="mso-spacerun: yes;"><font face="">&nbsp;</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">附记:作为他的朋友,今天还要披露的是此老师曾被苏州某业务员讹过一笔尾款</span><span lang="EN-US"><font face="">2K</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: ':; mso-hansi-font-family: ':; quot: ;">,被多个不同咨询公司骗取过资料,也听说不少兼职老师的经历同样无奈。</span></p>

daiguoguan 发表于 2008-1-17 10:31:57

同情
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