ke 发表于 2007-8-3 21:02:57

IBM:业务领先模型(BLM)

<DIV><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-family: ''; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA">&nbsp;&nbsp;&nbsp; 企业战略规划的重点在于</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: ''; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体">“</SPAN><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-family: ''; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA">看准方向、抓住机会、理清业务、设计组织、落实执行</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: ''; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体">”</SPAN><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-family: ''; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA">,建立一个企<SPAN style="COLOR: #222222">业的核心竞争力和差异化优势,为企业的长期发展奠定基础是企业战略规划的目标。</SPAN></SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ''; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体">BLM</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-family: ''; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA">是</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ''; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体">IBM</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-family: ''; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA">在总结自身多年经营管理经验的基础上,形成的一整套的战略制定及执行的模式和方法论。</SPAN></DIV>
<DIV><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-family: ''; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA"></SPAN>&nbsp;</DIV>
<DIV><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-family: ''; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA">要掌握该模型,主要需要掌握:</SPAN></DIV><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-family: ''; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA">
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">1</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">、</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">理解企业经营管理三要素(战略、执行、领导力)之间的内在关系</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">2</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">、</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">掌握同一种指定企业经营战略的语言</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">3</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">、</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">掌握</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">IBM</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">的企业领先模型的经营战略制定的基本步骤和方法</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">4</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">、</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">理清战略制定步骤之间的内在逻辑关系</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">5</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">、</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">达成企业共同的企业经营目标</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">6</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">、</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">以战略为依据进行执行跟踪</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">7</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">、</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">理解战略自上而下实施方法</SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt"></SPAN>&nbsp;</DIV><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">BLM</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">认为企业战略的制定和执行包含</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">8</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">个相互影响、相互作用的方面:战略意图、市场洞察、创新焦点、业务设计、关键任务、氛围与文化、人才及正式组织等,他们的关系如下图。</SPAN></DIV>
<DIV class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt"><img alt="" src="http://www.folo.cn/UploadFiles/2007-8/75632.07707554.jpg" align=left border=0/></SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></DIV>
<P></SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN>&nbsp;</P>
<P><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN>&nbsp;</P>
<P><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN>&nbsp;</P>
<P><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN>&nbsp;</P>
<P><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN>&nbsp;</P>
<P><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN>&nbsp;</P>
<P><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN>&nbsp;</P>
<P><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN>&nbsp;</P>
<P><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN>&nbsp;</P><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 12.0pt; mso-font-kerning: 0pt">战略意图:</SPAN></B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">组织机构的方向和最终目标,与公司的战略重点相一致。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">这个业务设计是否提升了公司的战略重点?</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 12.0pt; mso-font-kerning: 0pt">市场洞察力:</SPAN></B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">了解客户需求、竞争者的动向、技术的发展和市场经济状</SPAN><SPAN style="COLOR: #000000"><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">况以找到机遇和风险,目标是:解释市场上正在发生什么以及这些改变对公司来说意味着什么。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; mso-font-kerning: 0pt"><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">这个业务设计所依赖的客户角度和经济上的假设是什么?</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">这些假设还成立吗?什么可能使他们改变?</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">客户最优先考虑的是什么?它们又是怎样在改变?</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">正在发生的技术转变是什么?它们对</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">IBM</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">的影响是什么?</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">是什么将你和竞争对手的业务设计区分开来?</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 12.0pt; mso-font-kerning: 0pt">创新焦点:</SPAN></B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">进行与市场同步的探索与试验。从广泛</SPAN><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt"><SPAN style="COLOR: #000000">的资源</SPAN><SPAN style="COLOR: #222222">中过滤想法,通过试点和深入市场的实验探索新想法,谨慎的进行投资和处理资源,以应对行业的变化。</SPAN></SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">新的业务设计能否抓住新的价值来源?</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">这种价值来源是可持续的吗?</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">客户优先权的变化对你的业务设计会有怎样的影响?</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">有什么可替代的设计可以满足下一轮的客户优先权?</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 12.0pt; mso-font-kerning: 0pt">业务设计:</SPAN></B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">对外部的深入理解,为利用内部能力和战略控制点探索可替代的业务设计提供了基础。业务设计设计五要素:选择客户、价值主张、价值获取、活动范围和战略控制。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">我们是否建立现有能力上?</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">能否获得所要的新能力?</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 12.0pt; mso-font-kerning: 0pt">关键任务:</SPAN></B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">满足业务设计和它的价值主张的要求所必须的行动。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">支持业务设计、尤其是价值主张的实现</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">可将重要运营流程的设计与落实包括在内</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">是连接战略与执行的轴心点</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">是执行的其它部分的基础</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">年度性的、可按季度跟踪衡量</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 12.0pt; mso-font-kerning: 0pt">正式组织:</SPAN></B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">为确保关键任务和流程能</SPAN><SPAN style="COLOR: #000000"><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">有效地执行,需建立相应的组织机构、管理和</SPAN><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: ; mso-font-kerning: 0pt"> </SPAN><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">考核标准,包括人员单位的大小和角色、管理与考评、奖励与激励系统、</SPAN><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: ; mso-font-kerning: 0pt"> </SPAN><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">职业规划、人员和活动的物理位置,以便于经理指导、控制和激励个人和集体去完成团队的重要任务。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; mso-font-kerning: 0pt"><o:p></o:p></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="COLOR: #000000"><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">支持关键业务的执行,包括建立相应的组织机构</SPAN></SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">管理和考核标准,包括:</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">   &nbsp; 人员单位的大小和角色</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">    管理与考评</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">    奖励与激励系统</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">    职业规划</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">    人员和活动的物理位置</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">目的是便于经理指导、控制和激励个人和集体去完成团队的重要任务</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-bidi-font-size: 12.0pt; mso-font-kerning: 0pt">人才:</SPAN></B><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">重要岗位的人员要具备相应的能力以完成出色的业绩。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">人才需求详细定义</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">获得</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">培养</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">激励</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; mso-font-kerning: 0pt"><BR></SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">  </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: ; mso-font-kerning: 0pt">•&nbsp;</SPAN><SPAN style="FONT-SIZE: 9pt; COLOR: #222222; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: ''; mso-font-kerning: 0pt">留存</SPAN></o:p></SPAN></SPAN></P>

雅匪 发表于 2007-8-3 23:38:28

很有启发,收藏了

waitlover 发表于 2007-11-23 08:59:25

<p>期待更深入的资料。</p>

hunzi 发表于 2007-11-30 10:09:02

<p>有启发,多谢楼主。</p>

武夷岩茶 发表于 2009-12-8 11:30:47

<img alt="" src="http://bbs.21manager.com/Skins/default/topicface/face1.gif"/>

taomugeda 发表于 2010-7-16 23:32:54

这个IBM曾来公司培训过

卜倩倩 发表于 2010-9-8 17:57:16

&nbsp;
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mrmayou 发表于 2010-10-6 17:00:27

<p>浓缩的都是精华啊。</p>

liyouli 发表于 2010-10-18 10:25:28

很好,借鉴学习!谢谢!

汉武 发表于 2010-10-20 09:19:52

借鉴学习!谢谢!<br/><br/>
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