adamliang 发表于 2007-7-12 19:22:56

[分享]保持正确仪表仪态的要求

<span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"><p class="MsoHeader" style="BORDER-RIGHT: medium none; BORDER-TOP: medium none; MARGIN: 0cm 0cm 0pt; BORDER-LEFT: medium none; LAYOUT-GRID-MODE: both; BORDER-BOTTOM: medium none; tab-stops: 92.15pt center 216.0pt right 432.0pt; mso-padding-alt: 0cm 0cm 0cm 0cm;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">深</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">圳</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">永</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">旺</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">友</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">谊</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">商</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">业</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">有</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">限</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">公</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;">司</span></b></p><p class="MsoHeader" style="BORDER-RIGHT: medium none; BORDER-TOP: medium none; MARGIN: 0cm 0cm 0pt; BORDER-LEFT: medium none; LAYOUT-GRID-MODE: both; BORDER-BOTTOM: medium none; tab-stops: 92.15pt center 216.0pt right 432.0pt; mso-padding-alt: 0cm 0cm 0cm 0cm;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; FONT-FAMILY: 宋体; LETTER-SPACING: 0.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial;"></span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">备</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">忘</span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 18pt; COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: ''; mso-hansi-font-family: '';">录</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-SIZE: 18pt; COLOR: red;"><p></p></span></b></p></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"></span><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">时间:</span><span style="FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;">
                        <span lang="EN-US">2004</span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">年</span><span lang="EN-US" style="FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;">11</span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">月</span><span lang="EN-US" style="FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;">24</span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">日</span><span lang="EN-US" style="FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;"><span style="mso-spacerun: yes;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">存档号:</span><span lang="EN-US" style="FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;">P20041124-01<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">致</span><span lang="EN-US" style="FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;"><span style="mso-spacerun: yes;">&nbsp; </span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">:全体员工&nbsp; </span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">抄送:</span><span lang="EN-US" style="FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;">Mr.Oga / Mr.Ip / Mr.Sakura / Mr.Nishikata<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">自</span><span lang="EN-US" style="FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;"><span style="mso-spacerun: yes;">&nbsp; </span></span><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">:</span><span lang="EN-US" style="FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;">Mr.Ono<p></p></span></p><p class="MsoNormal" style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; MARGIN: 0cm 0cm 0pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext; mso-element: para-border-div; mso-border-bottom-alt: solid windowtext .75pt; mso-padding-alt: 0cm 0cm 1.0pt 0cm;"><span style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">主题:保持正确仪表仪态的要求</span><span lang="EN-US" style="FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;"><p></p></span></p><div style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 1pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; mso-element: para-border-div; mso-border-bottom-alt: solid windowtext .75pt;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"></span></div><div style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 1pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; mso-element: para-border-div; mso-border-bottom-alt: solid windowtext .75pt;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">“顾客第一、安全安心信赖”作为公司的服务理念,充分地反映了公司对每位员工的期望。作为公司的一员,每位员工的一言一行均代表着公司的形象。因此,保持正确的仪表仪态是公司服务理念的具体表现,也是公司对于每位员工的基本要求。</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">针对部分员工存在的不正确的仪表仪态情况,公司特作以下基本要求:</span></div><div style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 1pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; mso-element: para-border-div; mso-border-bottom-alt: solid windowtext .75pt;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"></span><span lang="EN-US" style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;">1</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、在公司范围内(包括卖场、后方办公区域、仓库)遇见顾客、客户、同事等,应面带微笑主动上前打招呼或致意;</span></div><div style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 1pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; mso-element: para-border-div; mso-border-bottom-alt: solid windowtext .75pt;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"></span><span lang="EN-US" style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;">2</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、除公司正常工作需要外(如试吃),禁止在非休息区域食用任何食品(饮料除外);</span></div><div style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 1pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; mso-element: para-border-div; mso-border-bottom-alt: solid windowtext .75pt;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"></span><span lang="EN-US" style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;">3</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、禁止在公司范围内咀嚼口香糖;</span></div><div style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 1pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; mso-element: para-border-div; mso-border-bottom-alt: solid windowtext .75pt;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"></span><span lang="EN-US" style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;">4</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、必须遵守公司的着装标准,保持服装及个人仪容整洁,禁止手插裤袋、抱臂或背手等行为;</span></div><div style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 1pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; mso-element: para-border-div; mso-border-bottom-alt: solid windowtext .75pt;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"></span><span lang="EN-US" style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;">5</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、营运时间内,禁止在卖场区域倚靠墙壁、货架、柜台,或嬉戏打闹;</span><span lang="EN-US" style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;"></span></div><div style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 1pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; mso-element: para-border-div; mso-border-bottom-alt: solid windowtext .75pt;"><span lang="EN-US" style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;"></span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">6、上午九时五十分,所有促销人员、租户工作人员必须准时在所属区域列队迎宾;</span><span lang="EN-US" style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;"></span></div><div style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 1pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; mso-element: para-border-div; mso-border-bottom-alt: solid windowtext .75pt;"><span lang="EN-US" style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;"></span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">7、所有人员出入卖场时,必须面向顾客行鞠躬礼。</span></div><div style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 0cm; PADDING-BOTTOM: 1pt; BORDER-LEFT: medium none; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; mso-element: para-border-div; mso-border-bottom-alt: solid windowtext .75pt;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;"></span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">以上要求,请相互提醒和监督,如有违反者,公司将要求其提交理由书一份,敬请关注!</span></div><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 31.5pt; LINE-HEIGHT: 150%; mso-char-indent-count: 3.0;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">小野宏志</span><span lang="EN-US" style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 10.5pt; LINE-HEIGHT: 150%; mso-char-indent-count: 1.0;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">管理本部高级经理</span><span lang="EN-US" style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt;"><p></p></span></p>
页: [1]
查看完整版本: [分享]保持正确仪表仪态的要求